Fitzgerald Mazda Annapolis

I have had only one other experience with purchasing a car and it was awful. I went into this with the expectations that all car sales people are pushy and just want to make their money. I was wrong. I wa car and it was awful. I went into this with the expectations that all car sales people are pushy and just want to make their money. I was wrong. I walked in on a Friday morning knowing exactly what I was looking for - a Gunmetal Blue Mica i-Touring Mazda 3 with a sunroof/moonroof. Joe immediately jumped up to help me when I walked in. He explained the "Fitzgerald Way" and instantly showed me the style vehicle that I thought I wanted. He told me to take a look, sit in it and that he would be back with the one I asked for. I looked in, sat down, and got comfy. Joe returned with the very car I asked for, with every feature I knew I wanted on the car. I was able to get in and sit in the driver's seat and go for a test drive! I test drove a car that had 1 mile on it, and had been sitting in the back of the lot for some time. Joe instantly started talking about the car, its features and what I could expect owning a Mazda 3. The wheels seemed a little unbalanced, and before I could say anything he had already explained about the wheels needing time to warm up since it had been cold and it had been sitting on the lot. I noticed through our drive that it balanced out shortly after him mentioning that. We went on the highway and through back streets to be sure that I got a good feel for the car. We got back to the dealer and I don't think I was able to hide how IN LOVE I was with this car. I didn't want to get attached because we hadn't discussed money yet and I was set in my mind that I was not spending more than $25k. When we sat down we were told that the car was under invoice and that this was the price. We asked to see the invoice and instantly he got up to get it. I toyed around with whether or not I was going to buy the car but I think I knew in my mind that I was leaving with this new car! Joe helped me understand everything I needed to understand about the car, what it did, the service options, warranty options, etc. I made the decision and instantly was hooked up with someone in the financing department to fill out the necessary paperwork. From the time I walked in to the time I walked out with keys to my new car, the process only took about 2.5 hours! While the visit was quick, I left feeling that I obtained all the proper knowledge on my new car. When getting in prepared to leave, Joe even helped me set up the bluetooth device through my car for me to utilize the phone over the speakers. He went above and beyond to make sure that I loved what I bought and understood all of the features that came with it. I went back today to get my new tags and again, everyone I encountered were very helpful and friendly. Joe asked if I had any questions, if everything was running okay, and how I liked my purchase so far. I told him that I not only made the right choice of car but that I made the right choice in where to purchase it. Everything about this dealership has made me happy and secure in my decisions. They even put the tags on for me before I left. I am so glad I made the decision to go to Fitzgerald Auto in Annapolis! More

The salesman was friendly and low-pressure, they gave us a very reasonable price on our trade-in (which was a VW), and the service has been great and easy to dealt with. I go back there for oil changes even a very reasonable price on our trade-in (which was a VW), and the service has been great and easy to dealt with. I go back there for oil changes even though I live in DC. And we love the car - a Miata. More

While this dealership is not brand new w/ all the new things, their sales staff and service are terrific. I purchased a Mazda 6 from them w/ no hassle and no change in pricing details like other dealers things, their sales staff and service are terrific. I purchased a Mazda 6 from them w/ no hassle and no change in pricing details like other dealerships (Browns). Joe was a pleasure to work with. More

Fitzgerald Annapolis deserves the top rating. Here a few reasons why: (1) They have expert knowledge of the Mazda and competitor products. (2) They were wonderful stewards in the car buying process. (3) reasons why: (1) They have expert knowledge of the Mazda and competitor products. (2) They were wonderful stewards in the car buying process. (3) They pay attention to details. Your 250 character count limitation is misguided. Good writing is not determined by length. It's short and clear. More

Rich was extremely responsive to our needs and price range. Printed out a quote and payment schedules for various terms like we asked. Did not pressure us to make an immediate decision. We have bought t range. Printed out a quote and payment schedules for various terms like we asked. Did not pressure us to make an immediate decision. We have bought two cars from Fitzgerald now and have been very happy with both the sales and the service. Andrew (in service) helped me keep my older car in top shape and reminded me for the regular maintenance. Everyone was very helpful and made sure that our buying and servicing experiences were positive. More

Absolutely outstanding in both sales and service. I couldn't be happier. Every sigle employee is top-notch and they go out of their way to make the car-buying and car service experience as painless as couldn't be happier. Every sigle employee is top-notch and they go out of their way to make the car-buying and car service experience as painless as possible. Other dealers should take lessons from Fitzgerald. More