Fitzgerald Mazda Annapolis

Exceeded expectations I had a great experience at Fitzgerald automall. Kutter was especially helpful. He arranged for the vehicle I was interested in to be moved to the Ann I had a great experience at Fitzgerald automall. Kutter was especially helpful. He arranged for the vehicle I was interested in to be moved to the Annapolis location. He answered all of my MANY questions with a smile on his face and even came in on his day off to teach me how to use the electronics. Kutter is hands down the best dealer! I will definitely be using Fitzgerald automall for my next purchase. More

Car buying the way it should be. We stopped by FitzgMall Mazda in Annapolis to simply look at the Mazda6 with no intent on making an immediate purchase. Our research on a wide variet We stopped by FitzgMall Mazda in Annapolis to simply look at the Mazda6 with no intent on making an immediate purchase. Our research on a wide variety of vehicles kept leading us back to the Mazda6 Grand Touring. We were met by William Hoyt, and we made it clear that we were only looking at that point, and he immediately made it clear that he was there to help us look, not to force a sale. And, at no time did he even try to push for a sale. One of the highlights of FitzMall is that they very clearly post their no-haggle sales price on the vehicle, which was significantly under the MSRP. William carefully walked us through the highlights of the vehicle, answering several questions regarding some of the option choices and technical questions. The inventory was great and allowed us to look at the three color options we were considering. When we determined that we wanted a 2015 rather than a 2016 because we liked the in-dash navigation/radio screen of the 15 rather than the above dash setup in the 2016, he found the exact 2015 model with the options that we wanted in the color that we wanted. He set us up on a test drive. Upon our return, the dealership had technically closed for the evening, but the team was still standing by, which was great, because we were ready to buy. Because of the no-haggle sales price, there was no lengthy or bothersome games played to make a deal. While we kept the team there far later than they normally stay, they were awesome, from sales to management to finance. They obtained some great financing terms for us and even identified an additional $1000 in savings on the vehicle. We highly recommend you visit FitzMall Mazda in Annapolis and ask for William Hoyt. Even if you don't buy a car from him, you will not be disappointed with your experience. More

Mazda 3 iSport new car purchase We had a good experience with our sales associate Ronnie Bobst. He was very helpful and gave us all the information we needed. I got a great car for We had a good experience with our sales associate Ronnie Bobst. He was very helpful and gave us all the information we needed. I got a great car for a great price. We had to wait a while to meet with the finance department, and spent 4 hours total in the dealership. This was the only frustrating aspect, everything else went relatively smoothly. I would definitely recommend Fitzgerald Annapolis Mazda. More

2015 New Car Purchase Plain and simple, I had a great experience with Ronnie and the entire team at Fitz in Annapolis. I got the car I wanted, and a great price. The servic Plain and simple, I had a great experience with Ronnie and the entire team at Fitz in Annapolis. I got the car I wanted, and a great price. The service was never pushy, and the team was happy to stay late and go through the paper work to make it happen. Great experience More

Outstanding Certified Used Car Purchasing Experience! I called Fitzgerald Mazda and spoke to Kutter McMcneil and he was extremely helpful and friendly. He answered several questions over the phone and we I called Fitzgerald Mazda and spoke to Kutter McMcneil and he was extremely helpful and friendly. He answered several questions over the phone and we set an appointment for the same day. He was as other reviewers have described him - friendly, knowledgable, pleasant and NOT pushy. He listened to our needs and showed us three cars that fit perfectly. He asked lots of questions and listened to the answers. He explained the Certified Pre-Owned (CPO) process and everything about the car. We ended up purchasing a Mazda3 and couldn't have been happier with the car and the price. It could not have been a better used car purchasing experience. I highly recommend calling Kutter for any of your Mazda needs. I would definitely do business with Fitzgerald again. Thank you!! More

New car purchase I first spoke with Kutter McMcneil via telephone about purchasing a new Mazda 3. We made an appointment for the next day. When I met Kutter he was ve I first spoke with Kutter McMcneil via telephone about purchasing a new Mazda 3. We made an appointment for the next day. When I met Kutter he was very friendly and pleasant.He explained to me the Fitzgerald way of selling cars. I have dealt with several car salesmen over the years in my previous car purchases and some have been pushy and have tried to use high pressure salesmanship that irritates me. Kutter was very helpful in explaining in detail every question I had about the Mazda 3 I wanted to purchase. He is a genuinely friendly person and we chated about things other than cars. Mr. Gay was also very pleasant and easy to talk to and surly knows his job. He gave me lots of information that was very helpful to me. More

Fantastic Buying Experience After lots of research on a new car, I decided on the Mazda 3. Fitzgerald was the first, and should have been the only, dealership I went to. I worked After lots of research on a new car, I decided on the Mazda 3. Fitzgerald was the first, and should have been the only, dealership I went to. I worked with Kutter, and his patience, knowledge, and professionalism was fantastic. I must have test drove 3 or 4 models at various times, including one overnight so I could get a feel for the car at night. There is very little pressure to buy from them, unlike other dealerships that soon as you mention a model decide to try talking finances and putting you in the car that day. When it came time to talk money, John was fantastic, answering questions, and giving me a fantastic price. It was a very pleasant experience from start to end. Highly recommended if you are considering a Mazda. More

Honest brokers Dealing with Ronnie Bobst and the entire Fitzgerald team was great. It was important to us to know what we were paying going in. I appreciate Fitzge Dealing with Ronnie Bobst and the entire Fitzgerald team was great. It was important to us to know what we were paying going in. I appreciate Fitzgerald's pricing policy and the price we saw online is what we paid. There were no surprises. Ronnie worked with us to have the car and paper work ready before we arrived to keep our time at the dealership down to about an hour on the day of the purchase. More

Great Customer Service I purchased my 2012 Chevy Equinox from Fitzgerald Annapolis on December 8, 2014 and experienced great service! I worked with Ronnie Bobstr. Ronnie was I purchased my 2012 Chevy Equinox from Fitzgerald Annapolis on December 8, 2014 and experienced great service! I worked with Ronnie Bobstr. Ronnie was extremely helpful, wasn't pushy nor did I feel pressured to buy. He helped me get a great deal on my vehicle! He was very up front and had great communication throughout the entire process. Made me feel confident and stress free. I left feeling that I got a great deal! My husband and I plan to work with Ronnie again in purchasing our next vehicle(s), would highly recommend him if you are in the market for a new or used vehicle. As for financing, Jayson Tiani was very helpful. He was able to get my rate and payments where I needed them to be as well as answered/explained all warranty and coverage questions. Very pleasant and knowledgeable. More

Awesome Salesman Ronnie did a great job during the purchase of our 2014 Mazda 3. He was very patient with our questions and waited for us to make a no pressure decisio Ronnie did a great job during the purchase of our 2014 Mazda 3. He was very patient with our questions and waited for us to make a no pressure decision on the purchase of the vehicle. Ronnie's extensive product knowledge when trying to select the right trim packages and colors for the car, as well as the demonstration and use of the car 's features were second to non. Ronnie's professionalism in dealing with us made us very comfortable with him. Ronnie's friendly, no pressure attitude is what won us over! Job well done! More