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Fitzgerald Mazda Annapolis
Annapolis, MD
306 Reviews
At Fitzgerald Mazda of Annapolis we understand that buying a vehicle is one of the biggest investments our customers make in life, and we appreciate you taking the time to visit our site, and to see what we're all about.
Conveniently located just off Route 50 on West Street in the heart of Annapolis, you'll find our location and trained staff ready to meet all your Mazda needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 306 reviews
May 10, 2016
Great Experience William was great to work with, he was able to get me the car I wanted! I really appreciated that Fitzgerald was transparent with their pricing it mad William was great to work with, he was able to get me the car I wanted! I really appreciated that Fitzgerald was transparent with their pricing it made the process easy and stress-free. More
by Erin
Employees Worked With
William Hoyt,Jayson Tiani
January 11, 2016
Tony Tiani Delivers World Class Customer Service! If you are looking for world class customer service delivered with professionalism and sound expertise, you need to schedule your next service appoint If you are looking for world class customer service delivered with professionalism and sound expertise, you need to schedule your next service appointment with Tony Tiani at Fitzway Mazda on West Street! I own 2 Mazda's and when I upgrade it will be with this Dealership due to Tony's World Class Customer Service! Thank you Tony!. Devon and Becca:) More
by Devon and Becca
Employees Worked With
Tony Tiani
January 03, 2016
Wonderful experience purchasing a Mazda CX-5! Rob, John, and Chris made the entire car buying experience extremely pleasant. They were very honest, friendly, accommodating, responsive, and not at Rob, John, and Chris made the entire car buying experience extremely pleasant. They were very honest, friendly, accommodating, responsive, and not at all pushy. My husband and I did a lot of research prior to purchasing and found that Fitzgerald offered the most competitive pricing. Furthermore, they spoke to us about offers and options that actually made sense for our situation and didn't try to upsell unwanted packages. We highly recommend working with this dealership! More
by Jen&Owen
Employees Worked With
Chris Watson,John Gay,Rob Ward
December 31, 2015
Personable, Knowledgeable, and Understanding Chris Watson, of Fitzgerald Mazda of Annapolis, was a delight to deal with. He was friendly, professional, and understanding of our budget and intere Chris Watson, of Fitzgerald Mazda of Annapolis, was a delight to deal with. He was friendly, professional, and understanding of our budget and interest. Chris was very honest and up-front about the several cars I was interested in, and remained patient and polite throughout our entire interaction, which took about three weeks. I was extremely satisfied (a surprise in car shopping, itself) with my purchase and trade-in value, and this is due entirely to the tireless efforts of Mr. Watson. I could not recommend Chris more highly. More
by NW
Employees Worked With
Chris Watson
October 29, 2015
Easiet car purchase ever!! The whole experience from entering the dealership was wonderful. Very low pressure and up front with information. Ronnie was great! He really mad The whole experience from entering the dealership was wonderful. Very low pressure and up front with information. Ronnie was great! He really made the experience a pleasure and not the horrible experience car buying usually is!! All the team from Management to Finance were wonderful and I will definitely be "singing your praises" to friends. Thank you - I love my new car!!! More
by BB
Employees Worked With
Ronnie Bobst
October 28, 2015
Service Writer If you need service for your Mazda in Annapolis see Tony Tiani for Mazda service. He is great at his job! Very professional and knowledgeable. If you need service for your Mazda in Annapolis see Tony Tiani for Mazda service. He is great at his job! Very professional and knowledgeable. More
by KK
Employees Worked With
Tony Tiani
September 29, 2015
The Fitzway is the only way! Working with the Annapolis team was a great experience. They were patient and informative. They gave me a great price on my trade in - John work Working with the Annapolis team was a great experience. They were patient and informative. They gave me a great price on my trade in - John work magic with the numbers, and a deal was had. Richard More
by MazdaCX5dude
Employees Worked With
Ronnie Bobst,John Gay
September 27, 2015
Treated sub human Went in to buy a used Subaru Impreza, my first car buying experience. I am very busy at work, so I put down a 500 dollar deposit on friday so I could Went in to buy a used Subaru Impreza, my first car buying experience. I am very busy at work, so I put down a 500 dollar deposit on friday so I could get the cashiers check and have time to buy it on saturday. A few hours after the down payment, another salesman called me asking how interested I was in the car. I felt as if they were pressuring me with the threat of selling it from under me and I was very uncomfortable. But, I still go in on saturday to buy the car. I notice a dent in the side that was not there when I test drove it and the salesman agreed. They said they could get it fixed on tuesday while I was at work. This was very reasonable I thought. After that, I was asked to sign a paper saying the car was sold AS-IS, after I was told there would be a warranty of 30 days for the car. I asked why this was the case and then the salesman talked to the sales manager and said they were changing the paperwork. All of these things combined made me feel uncomfortable about the level of service, so I told the salesman I would wait until tuesday, when the car is fixed to buy it. I told them that if another person came in to buy it I would completely understand, but would want my deposit back. The sales manager became EXTREMELY confrontational, and when I told him again that I would wait until tuesday, when the car was fixed, to purchase the car he told me that if that was how I felt, that he did not want my business. I was so frustrated and angry, I was expecting this to be one of the happiest days of my life. I will never deal with any fitzgerald auto mall again. More
by Subaruguy222
Employees Worked With
Cameron Christian,John Gay
July 17, 2015
Great Experience! I just bought a brand new Mazda 3 yesterday and I had a great experience. it is my first car I got for myself and I was very happy and excited. This d I just bought a brand new Mazda 3 yesterday and I had a great experience. it is my first car I got for myself and I was very happy and excited. This dealership exceeded my expectations. More
by Britany Evans
Employees Worked With
Ronnie Bobst
May 27, 2015
Great carbuying experience Everyone was very friendly and helpful without being pushy. Salesmen were helpful and did not rush or throw any annoying sales pitches. My salesman (R Everyone was very friendly and helpful without being pushy. Salesmen were helpful and did not rush or throw any annoying sales pitches. My salesman (Ronnie) worked with me on my schedule and spent a lot of time helping me out. William Hoyt also helped me out. The fact that they do not haggle is annoying. But, they had the lowest prices that I saw anywhere so I guess I can't complain. Be aware that factory rebates which anyone can qualify for are already included in the price (eg 500 off for financing) I would definitely recommend this dealership and Ronnie or William to anyone searching for a new car. More
by mzd3
Employees Worked With
Ronnie Bobst,William Hoyt
