Fitzgerald Mazda Annapolis
Annapolis, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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This was the easiest car dealership I dealt with. They have a 'no haggle' price that is simply lower than any other Mazda dealership I saw. Anthony was incredibly nice and patient with my rather slow, de have a 'no haggle' price that is simply lower than any other Mazda dealership I saw. Anthony was incredibly nice and patient with my rather slow, deliberate (indecisive) car-buying process. i came back a second time when Anthony wasn't there and Cameron provided exceptional customer service, even though I wasn't his customer. I have no complaints and only positive things to say about Fitzgerald Mazda. More
Randy was friendly and professional the entire time. He was really personable and answered all of my questions in a timely fashion. I highly recommend him and really enjoyed the time I spent with him. J was really personable and answered all of my questions in a timely fashion. I highly recommend him and really enjoyed the time I spent with him. Jason was also great, and made the paperwork process more bearable. Both of the guys I worked with were awesome, and I definitely hope to work with them again. More
Overall great experience from sales with Joe to finance with Justin. Great pricing and excellent customer service! Super friendly and not pushy ! Also know from previous experience, service department is with Justin. Great pricing and excellent customer service! Super friendly and not pushy ! Also know from previous experience, service department is excellent as well. Return buyer and will return again. More
Ronnie was our salesman. and he gave my husband and I superb customer service from the parking lot. He introduced himself with a big smile as though he had met us both before. We located the car on the superb customer service from the parking lot. He introduced himself with a big smile as though he had met us both before. We located the car on the internet, we called about it, and then came to see the car. We purchased the Toyota Sienna van and then we purchased another van (a Chrysler T/C) for me just a few days later so we bought 2 cars from your lot. Purchasing both cars was fast and easy and this is where Ginger comes in. She and I talked liked we had known each other before. She explained all the paperwork as I signed the documents and gave me a status of title (for the Toyota). She and Ronnie both have the perfect personalities for working in a dealership. You can clearly see that they like people and this is an assest that should be recognized and complimented by management. I called the Fitzgerald dealership many times (probably 15+ times) and almost every time Samantha answered the telephone with professionalism. I formally met her when I picked my temporary tags up only a few days ago. Even the GM (Mr. Tawab) provided us great hands-on customer service! Most of the time you never see the GM, nonetheless, meet him but we had an opportunity to do both. In closing, my husband and I plan to do a lot of business with Fitzgerald in the coming months. Why? Because of how your staff treated us. People say that first impressions go a long way and it's so true. A great team working together is what makes a satisfied customer... very happy. Keep up the good work everyone and we'll be back soon. Sara B. More
I found the dealership via cars.com, since I was searching for Mazdaspeed3's (MS3) in my area. I was paired with Salesperson Joe Frantum, who was very helpful and knowledgeable. Joe was easy-going a searching for Mazdaspeed3's (MS3) in my area. I was paired with Salesperson Joe Frantum, who was very helpful and knowledgeable. Joe was easy-going and professional. I had arrived at the dealership near closing time and with no intention of buying a car that night. After test driving an MS3, Joe had the mentality of, "If you like this car, then what can I do to put you in it tonight?" We struck a deal that was very reasonable and maximized my trade-in's value. Joe, Tawab, Jason, and a mechanic stayed well after closing to make sure everything was in order. All in all, it was a very enjoyable buying experience, and I would recommend them to anyone looking for a Mazda. More
After doing some research online for the vehicle I was looking for and getting price checks from various dealers and websites Fitzgerald had the best price I could find. I spoke with Joe Frantum over the looking for and getting price checks from various dealers and websites Fitzgerald had the best price I could find. I spoke with Joe Frantum over the phone who was extremely helpful with giving me details on the car and availability. He gave quotes over the phone for pricing options and made everything extremely easy. In person, everyone was even smoother. A no hassle buy with nothing given but the facts. Had it been less busy the process would have been as quick as it was painless. I got a great price for my trade-in and am extremely happy with having gone to Fitzgerald Mazda for my new Car. More
Fitzgerald sold me a car that is top-notch. The sales and service too are top-notch. I would recommend to all parties looking for a used vehicle since they tend to be much more thorough in going over ve and service too are top-notch. I would recommend to all parties looking for a used vehicle since they tend to be much more thorough in going over vehicles they sell than most companies in that business. Joe Frantum who sold me the Ford Escape Hybrid is extremely knowledgeable in the vehicles he is selling. I was very impressed with his sales expertise and would buy another vehicle from him in the future. John Talone More
Probably the best buying experience I have had. Anthony was great, no pressure, just good information. There was no haggling over price (they have one price, take it or leave it), which was very refreshing was great, no pressure, just good information. There was no haggling over price (they have one price, take it or leave it), which was very refreshing. I was more than satisfied about the money I got for my trade. And when closing the deal with Ginger there was no pressure for extras or add ons. All and all great people and I got the car I really wanted. More
Fitzgerald's was a great, no-hassle car buying experience. I received a prompt response after I submitted my inquiry online. The deal was far better than what other Mazda dealers were offering. An experience. I received a prompt response after I submitted my inquiry online. The deal was far better than what other Mazda dealers were offering. Anthony was very helpful in answering our questions and in showing us all the features of our new car. I highly recommend Fitzgerald's for anyone looking to buy a car. This is how car-buying should be. More
Absolutely best car buying experience I've ever had. Anthony did a great job listening to what I was asking for and then finding an exact match which met my needs -- didn't press on me to settle for any Anthony did a great job listening to what I was asking for and then finding an exact match which met my needs -- didn't press on me to settle for anything less or anything he had immediately available in the yard. The vehicle wasn't in stock and he found one in the metro area and helped land the exact car I wanted -- even over the Memorial Day weekend. Most interesting is that I have two separate car buying services available -- the on-line quote from Fitzgerald beat each by nearly 3%. Closing was just as painless as nailing down what I wanted; Anthony had everything ready when I walked in the door and Jason had the financials ready as well. As I said, best car buying experience ever end-to-end. I'll be back again and everyone should at least make a stop through their website when they are looking! More