Fitzgerald Mazda Annapolis

Honest brokers Dealing with Ronnie Bobst and the entire Fitzgerald team was great. It was important to us to know what we were paying going in. I appreciate Fitzge Dealing with Ronnie Bobst and the entire Fitzgerald team was great. It was important to us to know what we were paying going in. I appreciate Fitzgerald's pricing policy and the price we saw online is what we paid. There were no surprises. Ronnie worked with us to have the car and paper work ready before we arrived to keep our time at the dealership down to about an hour on the day of the purchase. More

Great Customer Service I purchased my 2012 Chevy Equinox from Fitzgerald Annapolis on December 8, 2014 and experienced great service! I worked with Ronnie Bobstr. Ronnie was I purchased my 2012 Chevy Equinox from Fitzgerald Annapolis on December 8, 2014 and experienced great service! I worked with Ronnie Bobstr. Ronnie was extremely helpful, wasn't pushy nor did I feel pressured to buy. He helped me get a great deal on my vehicle! He was very up front and had great communication throughout the entire process. Made me feel confident and stress free. I left feeling that I got a great deal! My husband and I plan to work with Ronnie again in purchasing our next vehicle(s), would highly recommend him if you are in the market for a new or used vehicle. As for financing, Jayson Tiani was very helpful. He was able to get my rate and payments where I needed them to be as well as answered/explained all warranty and coverage questions. Very pleasant and knowledgeable. More

Awesome Salesman Ronnie did a great job during the purchase of our 2014 Mazda 3. He was very patient with our questions and waited for us to make a no pressure decisio Ronnie did a great job during the purchase of our 2014 Mazda 3. He was very patient with our questions and waited for us to make a no pressure decision on the purchase of the vehicle. Ronnie's extensive product knowledge when trying to select the right trim packages and colors for the car, as well as the demonstration and use of the car 's features were second to non. Ronnie's professionalism in dealing with us made us very comfortable with him. Ronnie's friendly, no pressure attitude is what won us over! Job well done! More

Robbed I feel robbed. I had to get a tire sensor replace today in my Mazda. On the phone they qouted $130, i took time off work and when I turned up they cha I feel robbed. I had to get a tire sensor replace today in my Mazda. On the phone they qouted $130, i took time off work and when I turned up they charged $240. They claimed thier price excluded labor. While I was there I called Heritage Mazda they qouted $160 including install and the sensor. I had no choice but to go with Fitzgerald as I needed it done. However i just called pep boys...$69 for te sensor and $20 to install. You expect dealer prices to be high, but pepboys were $89 (total),heritage (another dealer) were $160 and the gangsters aka Fitzgearld were $240. I will never buy from them again. More

I stopped in just to look at a Saturn outlander but it had more miles then I was looking for but an extremely nice clean trade in. Me and my husband were welcomed with a friendly smile and prompt attentio had more miles then I was looking for but an extremely nice clean trade in. Me and my husband were welcomed with a friendly smile and prompt attention. We were not pressured into anything unlike most car salesmen do when you walk through the door. That was great because I absolutely hate a pushy high pressured salesmen. Especially one who tries to talk me into something I don't want and then tries to rip me off as well, like their giving me a good deal. That absolutely will not happen at Fitzgerald auto mall in Annapolis, MD. They made us feel right at home and completely comfortable in every way. First they approached us to find out just what we were looking for in make, model, year, size, exterior, interior and mileage wise. Then we looked over the vehicles they had in inventory their as well as other locations of their stores. We were told don't except anything else but what you really want because then you won't be happy and we want you to be completely satisfied with your new purchase. We found a Mazda 2013 with 15,800 miles on it and we were let take it home over night to see if it was what we were looking for and met all our needs. It met all expectations and more for a mid size affordable SUV you could not ask for more. Me and my husband didn't have the best of credit and Jason Tiani worked his self ragged to get us approved at a halfway decent rate considering our credit history. Know body else living could have done any better job then Jason Tiani did for us. Not to leave anyone else out everyone was great to us and did their utmost best to help us out in time of need. If your looking to buy a new or used car you can't go wrong they will do everything in their power to help you out and give the best deals in town. I would like to especially say Thank You to the store manager, Scott Gates salesmen and Jason Tiani loan officer who worked so hard to get the best deal for us! More