Fitzgerald Mazda Annapolis

Great Purchase Experience! Ronnie was great from start to finish and made me feel at ease throughout the whole process. He was very friendly, answered all or questions and prio Ronnie was great from start to finish and made me feel at ease throughout the whole process. He was very friendly, answered all or questions and prior to that allowed to take one more spin on or own before finalizing our purchase. Ronnie is a people person and honest broker, so making the decision to buy the car was made easier! Everyone was friendly - from Ron, to the manager, financial manager, and the young men who completed all the paper work. I didn't even mind when there were several hiccups in completing the process because the entire team -- administrative as assistant as well, were always super friendly. And I love my purchase! More

Very Good Experience This dealership was outstanding. The inventory listed on the website represented what was actually in stock. Communications from the website to the This dealership was outstanding. The inventory listed on the website represented what was actually in stock. Communications from the website to the salesmen were efficient and effective. Everyone at the dealership from the secretary to the salesmen to the finance manager were courteous and helpful. I never got the feeling anyone was anything other than genuine in their dealing with me. Even the finance manager, normally the one largely responsible for trying to pressure you into purchasing profit-making add-on services after you agree to buy the car, exacted his pressure in a tactful, kindly way...and, quickly and gracefully took the hint I wasn't buying any add-ons. More

Wonderful Experience We enjoyed working with Ronnie. He was a lot of fun and most importantly knowledgeable. It was our first experience with Fitzgerald and we appreciat We enjoyed working with Ronnie. He was a lot of fun and most importantly knowledgeable. It was our first experience with Fitzgerald and we appreciated the fixed price aspect. We had been to another Mazda dealership and were overwhelmed with the games. Thanks More

No Pressure I hate buying a car because you have to deal with car salesmen. Fortunately, this was the complete opposite of what I'm used to. Working with Ronnie I hate buying a car because you have to deal with car salesmen. Fortunately, this was the complete opposite of what I'm used to. Working with Ronnie Bobst was fantastic! The pricing is upfront and was the best deal I was able to find. I really liked the whole "no haggle," the price is what it is. Ronnie was respectful, extremely informative and not at all your typical car salesman - NO PRESSURE! I was encouraged to take my time, do more research and look at other cars if I felt the need. Even though he could have tried to hard sell me a more expensive car (which I liked) he went out of his way to locate and bring in another car from another dealership that he thought I would like better. His instincts were spot on and the test drive proved it - it was exactly the type of car I was looking for! Ronnie went out of his way to introduce me to the new features of the car and ensure that everything about my buying experience was perfect. The finance process was smooth, straight forward and again - no pressure. Ronnie and Fitzgerald of Annapolis far exceeded my expectations and I look forward to continuing to do business with them in the future. More

Relaxing experience After visiting several dealerships where I was not taken seriously and customer service was terrible I decided to give Fitzgerald of Annapolis a try. After visiting several dealerships where I was not taken seriously and customer service was terrible I decided to give Fitzgerald of Annapolis a try. Initially I was attract to Fitzgerald because of the prices advertised online. The prices were lower than expected and I just had to come in. Once I walked around on the lot and went inside I was greeted by Ronnie Bobst. Mr. Bobst was very relaxed, informative and patient during my experience. He was the only salesman to offer me a test drive and even showed me many of the features. After the test drive I still wasn't sure if I wanted to purchase or when I wanted to purchase. Mr. Bobst DID NOT pressure me at all. He allowed me to stay in contact with him over the following weeks. When I finally came in to make the purchase because the prices were still low and because I felt at ease with the dealership, the process went smoothly. There was no confusion and no stress, Mr. Bobst and his team handled everything effortlessly. I honestly could have not had a better first time car buying experience. More

Returning customer This is the fourth car we've purchased from Fitzgerald/Annapolis, and we plan to go back. The car buying experience was easy and hassle free. The staf This is the fourth car we've purchased from Fitzgerald/Annapolis, and we plan to go back. The car buying experience was easy and hassle free. The staff was friendly and accommodating and we feel they gave us the best deal on our new vehicle. Look forward to doing business with them again. More

Great deals, no pressure Easy to work with dealership. No pressure. No-haggle pricing is a real plus. End-of-season deal was fabulous. The salesman (Mr. Bobst) was willing Easy to work with dealership. No pressure. No-haggle pricing is a real plus. End-of-season deal was fabulous. The salesman (Mr. Bobst) was willing to answer questions and make suggestions without pressuring the sale or trying to add unwanted options. More

Great service, great experience, easy scheduling I've been going to Fitzgerald Mazda since 2003 and the service staff (Service Manager [Jay Gebers] and Service Writers [Tony Tiani and Robby Ross]) ar I've been going to Fitzgerald Mazda since 2003 and the service staff (Service Manager [Jay Gebers] and Service Writers [Tony Tiani and Robby Ross]) are great. Top notch. I always get an appointment on the day/time I want. Drop-off/pick up is simple and quick (no line and long wait like other dealers). Prices are competitive. Staff (and mechanics) are very knowledgeable and clearly explain any issues and the service needs. Don't sell services that aren't needed. They make sure any qualifying warranty items are covered. I live closer to another Mazda dealer, but drive further to Fitzgerald because of the way betetr service experience. More

Good Service I knew what I wanted walking through the door, but the salesman Ronnie Bobst did everything in his power to make the process of buying the vehicle smo I knew what I wanted walking through the door, but the salesman Ronnie Bobst did everything in his power to make the process of buying the vehicle smooth and easy. More

Great experience I had a fantastic experience purchasing my vehicle. Anthony was not pushy at all, and allowed for me to be able to make my decision in a timely manner I had a fantastic experience purchasing my vehicle. Anthony was not pushy at all, and allowed for me to be able to make my decision in a timely manner, but was available when I was ready to make my purchase. The buying process was easy and actually enjoyable. Hard to say that any other time I have been car shopping. I would recommend this dealership in a heart beat to anyone purchasing a new vehicle! More