Fitzgerald Countryside Hyundai

Happy with our new car The sales man was nice and good, but after waiting for the car and paperwork for so long i felt rushed at the end and was not shown how to use the nav The sales man was nice and good, but after waiting for the car and paperwork for so long i felt rushed at the end and was not shown how to use the navigation nor how my iphone works with it. I am very lost over this and have read the books but didn't feel i understand. folks have told me to call the dealership and schedule an appointment. More

Very bad experience with the Sales Management at Fitzgerald Auto Mall thank you for sending your survey to me. It is focused on a salesperson (Leandra Barnard). She was very professionally representing Hyundai Motor Amer thank you for sending your survey to me. It is focused on a salesperson (Leandra Barnard). She was very professionally representing Hyundai Motor America and I give her high marks in all your categories. Leandra Barnard tried very hard to make this sale.. I saw her dedication to Hyundai and very professional attitude to me. Unfortunately I walked out from Fitzgerald Auto Mall totally upset and disgusted with the management and their unprofessional tactics. Whatever Leandra Barnard has done was very professional but the Fitzgerald sales management reversed that accomplishment and ruined that all. . If you want to learn details please schedule a phone call with me and I will give you all important facts. Regardless of that I will write an email to your President and CEO Mr David Zuchowski. You can help me and Hyundai Motor America by providing an email address to his office.. Regards, Dr. Marek A. Jaczynski marekjaczynski@gmail.com cell 727 336 7201 More

Elantra replacement Bought Elantra try to replace our daughter's due to an accident. The salesman was extremely helpful and not one to overpressure the sale. We were very Bought Elantra try to replace our daughter's due to an accident. The salesman was extremely helpful and not one to overpressure the sale. We were very pleased! This is our family's sixth Hyundai and the second from Fitzgerald. Overall we were very pleased with the experience! More

Awesomeness! Our sales rep with Danny he was wonderful he took the time to explain everything he had is out of the dealership within her good amount of time he act Our sales rep with Danny he was wonderful he took the time to explain everything he had is out of the dealership within her good amount of time he actually gave me lunch which was his he then spent a good amount of time showing me how to use the audio in the car ! He was great. More

Tucson 2016 Excellent car buying experience from start to finish - both sales and finance were very professional and helpful in all aspects of car sales. Both ind Excellent car buying experience from start to finish - both sales and finance were very professional and helpful in all aspects of car sales. Both individuals are a credit to Fitzgerald. More

The FITZ Way IS My WAY!!!! The FITZ Way of pricing is what has brought me back for 7 car purchases with family members. Thank you for making it fair and simple. The FITZ Way of pricing is what has brought me back for 7 car purchases with family members. Thank you for making it fair and simple. More

Go the fitz way They where very nice straight forward my salesman was very personable i would definitely recommend this dealership top notch also they seemed very pas They where very nice straight forward my salesman was very personable i would definitely recommend this dealership top notch also they seemed very passionate about their job More

purchase My purchase was a very pleasant experience. Due to my research I had my vehicle already chosen. My only concern was that I did not receive much foll My purchase was a very pleasant experience. Due to my research I had my vehicle already chosen. My only concern was that I did not receive much follow-up after my first visit. More

Dissatisfied with the Sales Manager and Finance Associate I felt that David Warner (who was my Salesperson) was very polite, professional and did go out of his way to help me make the right decision on my p I felt that David Warner (who was my Salesperson) was very polite, professional and did go out of his way to help me make the right decision on my purchase of the 2017 Hyundai Santa Fe. I felt I was mistreated and pressured by Mark Silver the Sales Manager and Debbie Green the Finance Associate . I was trading my 2005 Hyundai Tucson didn't feel that I received the right amount for the Trade. I was originally told by David Warner that the car was worth $1,000.00 but my car was in the Fitzgerald Service Department that day and they determined that the anti lock brake system needed to be replaced. David did go to the Service department and found out that it would be over $3,000.00 to replace. David did speak to someone about the trade in value. Debbie Green came over with her hands on her hips and asked how could she could make me completely satisfied. I told her that I wanted $1,000.00 for my car. She said my car wasn't worth it. I felt very intimidated by her. Mark Silver came over and told me my car was worth $300.00. I was very upset and try to negotiate with him but he wouldn't. Instead he offered my the Service Contract of $695.00 on the new vehicle and he would give me the $1,000.00 for the trade. I said why would I pay $695.00 for the service contract it didn't make sense. Again he said he would only give me $300.00 for my car. I was very frustrated and just want to take my car and leave. I walked over to the Service Department and Kristine Pelletier was very helpful. She asked me if I was buying a new car and I told her that I was very dissatisfied with what the sales department was offering for my car. She called her manager Paul and explained the situation to him. I spoke with Paul and told him how upset I was. Next thing both Paul and Mark spoke to me and again mentioned he would only give me $300.00 for the car. Mark asked me what he could do for me and I told him I wanted $1,000.00 for my car. He then offered $500.00 for my car. I was really in a bad situation because I couldn't drive my car. I then agreed to the $500.00. I was at Fitzgerald Sales Department for over 4 hours. One good thing that happened from this situation was that I like my new 2017 Hyundai Santa Fe Sport. I don't know if I would recommend Fitzgerald Auto Mall to any of my friends or family. More