Fitzgerald Countryside Hyundai

When the dealership is run by a GM who came out of service, expect service talk and garbage. When that GM tells you that he couldn't open an RO to save his life should tell you something. When you're service, expect service talk and garbage. When that GM tells you that he couldn't open an RO to save his life should tell you something. When you're not allowed to buy your own product something is wrong. Don't get me wrong.Their stores in maryland have it going on. Florida will not make it, It is not run the way any dealership should be run. There's no leadership. There's no communication and there's no accountability. All I can say is read.All reviews make your own decision and maybe visit Crown down the street.... More

Dealership could not see me that day. I had a dead battery and my time was urgent! I had a dead battery and my time was urgent! More

Worst Dealership I have ever been to. Months ago, went looking for a 2024 Genesis GV80 with third row seating. I was told that Genesis does not make a GV80 with three rows. Bought my G Months ago, went looking for a 2024 Genesis GV80 with third row seating. I was told that Genesis does not make a GV80 with three rows. Bought my Genesis GV80 with third row seating in St Petersburg. Front Passenger side tire went flat. Took this dealership 6 hours from start to finish to patch my tire. Went to schedule an oil change and wanted them to fix the same tire that was still losing air. Website says open till 6 on Saturdays. Left several messages. No call back until Monday. Only to find out that the Service Center does not service Genesis vehicles at all on the weekends. Only Hyundais till 3. People spoke to were rude as if I was stupid to assume I could service my vehicle according to the information on their website. Will travel out of my way to avoid this dealership. Will not purchase any vehicle from a Fitzgerald dealership in the future. More

I had terrible Customer Service in the Hyundai Service Department today at Fitzway for my Palisade ( and to think I bought my car here a few months ago) Department today at Fitzway for my Palisade ( and to think I bought my car here a few months ago) More

This is third purchase from this dealership, and each experience has been excellent. We have worked with Vadim "V" Naumov each time, and he is the best! He is very knowledgeable, patient, and always av experience has been excellent. We have worked with Vadim "V" Naumov each time, and he is the best! He is very knowledgeable, patient, and always available during the decision process. The 2024 Sonata N line speaks for itself!! More

I talked to Troy Jackson to schedule a service appointment, and I have a difficult situation because I work full time and will be traveling soon, and Troy did an outstanding job working out a day appointment, and I have a difficult situation because I work full time and will be traveling soon, and Troy did an outstanding job working out a day and time to take my in for repairs. He was very patient and understanding about the limited availability I had to get my car worked on. His professionalism and care was refreshing and extremely helpful when I thought it would be stressful. More

Junked stats? ! Hard to understand why they have such a high overall rating when all I’m seeing are low ratings stating the same thing - service department is supe ! Hard to understand why they have such a high overall rating when all I’m seeing are low ratings stating the same thing - service department is super slow! Worst experience today. My time is more valuable than to wait multiple hours for simple service. Oil change & tire rotation 2+ hours of waiting. Should have been the first appointment today. Don’t understand why it took so long. Nobody kept me informed or seemed to care. Once I got it home - realized they didn’t even clear the dash & now I keep letting alerts that service is due. Smh More

Worst place for service ever. .took over 3 hours just to get an oil change..no need for things like that to happen .took over 3 hours just to get an oil change..no need for things like that to happen More

I've bought 7 Hyundai's from this dealership. What do think? Curt Parsons is my Sales Rep. He's the Best to work with. Fair pricing, no haggling, MSRP is on the window. Fitzway price is on the D What do think? Curt Parsons is my Sales Rep. He's the Best to work with. Fair pricing, no haggling, MSRP is on the window. Fitzway price is on the Dash. Check it out. More

Great prices, great people but service is extremely poor to say the least . Takes 2 months to get a service appointment and they could give a rats butt about your situation. It is what it is. Waiting for C to say the least . Takes 2 months to get a service appointment and they could give a rats butt about your situation. It is what it is. Waiting for Corporate Hyundai to return my call. I'm not impressed More