Fitzgerald Countryside Chrysler Jeep

Excellent customer service by Isabel Castillo and Sue Monty Isabel Castillo and Sue Monty went above and beyond to make sure we were happy with our new purchase. They gave us a great deal on our trade in and ma Isabel Castillo and Sue Monty went above and beyond to make sure we were happy with our new purchase. They gave us a great deal on our trade in and made sure the numbers or where we needed to be. Isabelle is brand new but extremely knowledgeable and is going to be a great asset to your company. She was very sweet and thoughtful but also extremely knowledgeable . She even tried to help me clean out my car LOL .Thank you both for all of your help. We will certainly be back for our next car. More

Need to do a better communication job along the process I have a highly custom Jeep I asked numerous times that they call me to discuss the repair work. When dealing with a customer who has a custom Jeep th I have a highly custom Jeep I asked numerous times that they call me to discuss the repair work. When dealing with a customer who has a custom Jeep they need to go the extra mile to insure that the customer understands what is being done to the vehicle. If I had a stock vehicle it would have been fine. More

Go to Fitzgerald's First When I was getting ready to buy a new vehicle I searched dealerships nearest to where I live and wasn't happy with what they had on their lots or the When I was getting ready to buy a new vehicle I searched dealerships nearest to where I live and wasn't happy with what they had on their lots or the sales people. When I went to Fitzgerald's to see what they had I got information about the different model Jeeps which helped me to decide what I wanted. There was never any pressure and when I was ready to make the purchase they got me exactly what I wanted. Save yourself time, money and the stress of purchasing a new vehicle and go to Fitzgerald's first. More

AWESOME DEALERSHIP! Do yourself the favor and go first to Fitz before any other dealership. Jim Gass and Sean the finance manager were by far the best individuals I have Do yourself the favor and go first to Fitz before any other dealership. Jim Gass and Sean the finance manager were by far the best individuals I have ever worked with in regards to a new vehicle purchase. I wasn't the easiest person to deal with but they are extremely fair, honest, understanding and respectable people and their is no pushing around or false proposals. I am the happy owner of a 2018 Jeep Cherokee with a comfortable payment and a great extended warranty! Thanks Jim and Sean, I truly mean this when I say your the best in the business! More

new jeep purchase just bought a new 2017 Rubicon Jeep. Was treated like family, and NOT a "customer". Very happy with dealership and Dan Reese salesman. Returned a wee just bought a new 2017 Rubicon Jeep. Was treated like family, and NOT a "customer". Very happy with dealership and Dan Reese salesman. Returned a week later with service question, they immediately got me in, questions answered, away I went. Didn't have to wait at all. Everyone was very helpful and I would recommend dealership to everyone. Dan Reese was a new salesman at the dealership, and what he didn't know, he immediately found answers to. I have already sent him customers, who too were very happy. Awesome dealership. More

BEST CAR BUYING EXPERIENCE EVER Mike Santagada and crew gave me the best car buying experience ever. No pressure, no haggling, no fuss. They had exactly what I wanted and gave me s Mike Santagada and crew gave me the best car buying experience ever. No pressure, no haggling, no fuss. They had exactly what I wanted and gave me service and attention fit for a king. ALL the staff at Fitzgerald Auto showed commitment to the highest quality of customer service . . . fast, efficient, with a handshake, smile, and terrific sense of humor. Mike and the crew made my day! More

Listened to me and worked hard to suit my needs I purchased a 2017 Jeep Cherokee Latitude at Fitzgerald Countryside Jeep last weekend and had a great experience. My sales guy Pete Lopez was low I purchased a 2017 Jeep Cherokee Latitude at Fitzgerald Countryside Jeep last weekend and had a great experience. My sales guy Pete Lopez was low pressure and accommodating. I didn't have time to complete the transaction on Saturday so he got everything set up for me to come back on Sunday and make the purchase. Problem was when I left on Saturday they didn't have a vehicle with the exact combination of features that I wanted. Pete worked late Saturday night and emailed me links to Cherokees that fit my requirements. At 8:30pm he finally located the one that I wanted. On Sunday I went in and the car was ready for a test drive. The finance manager Joe Nicolosi worked out a great financing offer for me and I bought the car. Everyone loves the car and I offered to drive coworkers to lunch all week to show off. Thanks Pete & Joe for a job well done. More

No muss. No fuss. Just a car. We tried to purchase a car at another dealership and got the runaround. You know, the gladhanding when you walk in the door that quickly devolves into We tried to purchase a car at another dealership and got the runaround. You know, the gladhanding when you walk in the door that quickly devolves into waiting around. After about 20 minutes, we left and saw Fitzgerald Auto Malls on the way home and stopped in. See, we actually did want to buy a car. We just needed someone to sell us one and not give us the runaround. Pete Lopez was our salesman. He very briefly explained the upfront pricing. We told him what we were looking for and he let us test drive a few different options. We found exactly what we were looking for and we did a very quick no muss no fuss deal and drove off the lot with our car. Everyone was helpful and there was no pressure to buy, finance, add options, etc. No handwringing about anything. No running back and forth to a manager and making us wait. Overall it was a very positive experience and I would definitely go back. More

Outstanding! This dealership’s Service Department is “Top Notch”! I really wasn’t looking forward to researching tires for my car… But the Service Manager, Jam This dealership’s Service Department is “Top Notch”! I really wasn’t looking forward to researching tires for my car… But the Service Manager, Jami took the time to research all of my options, and then update me with all the details such as warranty, brand and price. Talk about “Outstanding” customer service, professionalism and knowledge… this place had it all from the moment I pull into the service bay. From this experience, you've gained a loyal customer. A Huge Thank You To Jami And The Entire Team! More

Absolutely Outstanding! One of the things that I hate most in life is buying a car. So much so, in fact, that I waited nearly to the last day on my lease to go to a dealersh One of the things that I hate most in life is buying a car. So much so, in fact, that I waited nearly to the last day on my lease to go to a dealership. I read some great things about Fitzgerald's online so I decided to stop in, and I was absolutely glad I did. Within two and a half hours, Pete Lopez had me in a brand new car at a price that I couldn't believe. There was no hard negotiations - they actually provide you the best value first and have it on the car! So instead of getting into a lower class car at $20K, they were able to get me in a luxury $38K for a lease that was only about $25 per month more - plus lots of extras in terms of service. If you HATE buying cars and always put it off - you got to come in and meet Pete and the team working around them. I never bought a car so fast, with so little stress. How they have their operations set up is the best. I don't think I could ever buy a car from anyone else in the future - they have made a loyal customer and treated me extremely well. More