Fitzgerald Lexington Park Chrysler Dodge Jeep Ram- Service Center
Lexington Park, MD
43 Reviews of Fitzgerald Lexington Park Chrysler Dodge Jeep Ram- Service Center
SCAMMERS! STAY CLEAR THEY TAKE ADVANTAGE OF AT LEAST WOMEN! Don't waste your time and Money with these snakes! Scammers! Wife took her PT Cruiser over there to the location in Lexington Park MD. On 6-26-15 For Don't waste your time and Money with these snakes! Scammers! Wife took her PT Cruiser over there to the location in Lexington Park MD. On 6-26-15 For what I suspected just needed a thermostat replaced. She said they weren't even friendly to start off with.We had worked with Donna in sales who had be quite helpful in the past. I told her to go through her first so those guys like many garages wont take advantage of her. Instead she went straight to them and they did just that!Well they kept it a few days and kept giving her the run around. Until they finally gave her a work order and it said it needed not only a thermostat but needed the following Thermostat,Water pump, timing belt, upper engine torque mount alternator belt,radiator,$2,150 11.5 steering rack and pinion outer tie rods and alignment $1,100 4.5 valve cover Gasket ,spark plugs, ignition wires and intake Plenum Gasket $880 4.5 Rear wiper $30, Fuel induction service $110, Transmission repair. Then after declining the service they told her it was a road hazard and didn't pass Inspection. When they were told it was just purchased and it passed inspections with flying colors in fact had the paperwork. They just stood there with their mouths open. I took the vehicle to other local garages and all they found it needed was that the thermostat needed to be replaced and that someone had recently loosened a motor mount. I had the Thermostat and Gasket Installed which only cost $7.77 for the parts and Labor was $30. I will post the work order online for both to compare. Big difference from Fitzgerald's quote of $4,270 + they charged her $58.07 Just for their scam. I only paid $37.77 Total and the cars been running great ever since! Doesn't overheat ,run rough or anything. Don't trust those con artist! They like to talk back aggressively as well! More
service shop not what it was before Fitzgerald I used to take my Durango to park dodge because they did a good job and was done on time,but the last time I took it in will be the last. I brought my I used to take my Durango to park dodge because they did a good job and was done on time,but the last time I took it in will be the last. I brought my car in to fix drivers Window and air bag light. Was told the passinger window was slow and also needed to be fixed. The driver window was fixed,the passinger window said fixed but same speed as before,air bag light misdiagnosis and not fixed,and last but not least my dashboard was not put back together correctly and now it is loose and rattles. More
Reason of visit was to service my car. Reason car wasn't serviced was because technician backed my car into another car in a lame attempt to move my car into the garage. If the technicians can't drive, assu serviced was because technician backed my car into another car in a lame attempt to move my car into the garage. If the technicians can't drive, assuming they can fix cars correctly is a far stretch. Management on duty at the time didn't seem to care either. More