Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fitzgerald Chrysler Dodge Jeep RAM Lexington Park
Lexington Park, MD
426 Reviews
The staff at Fitzgerald Chrysler Dodge Jeep RAM proudly offers the newest Chrysler, Dodge and Jeep cars in the Lexington Park, MD region. We also carry an impressive selection of used cars, trucks and SUVs by the industry's top manufacturers. Our experienced sales staff can point you in the right direction based on your individual vehicle needs. We also offer competitive financing, top tier service and a fully stocked inventory of Chrysler, Dodge and Jeep automotive parts. You can get in contact with us today by calling (301) 737-0088 or visiting us at 22231 Three Notch Rd.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 426 reviews
May 09, 2013
The best car buying experience I've had. Donna approached me on the lot and was an outstanding saleswoman. She is energetic and enthusiastic to say the least and went out of her way to answer any approached me on the lot and was an outstanding saleswoman. She is energetic and enthusiastic to say the least and went out of her way to answer any questions I had and to provide as much good information as she could about the used cars I was considering. The Acura that I decided on had a 3 month warranty sticker in the window which was debated later about wether it should have been there or not but Dwayne did not hesitate to honor the warranty. The overall buying experience was actually a pleasure and a good night out with Donna. After a couple of weeks I noticed a noise in the front end so I took it in for service. They had the car for a week and half because they had to send it to an Acura dealer to get repaired. I had purchased the Buyer Protection Plan (OUTSTANDING DEAL!) so I received a loaner car for the entire time and when I picked my car up, it didn't cost me a dime. Another good experience with Park DCJ and I will go to them first for any car buying or service needs I have in the future. More
by RandyJoffe
May 07, 2013
Donna Allen and the rest of the FITZ team are exceptional. The managing team of Bill and Bill are very professional and a pleasure to do business with. I have traveled to other delaers in teh pas exceptional. The managing team of Bill and Bill are very professional and a pleasure to do business with. I have traveled to other delaers in teh past and they cannot meet the standards etashblished by teh Fitz team at Lexington Park. I could say many things but the bottom line is I will not buy a car anywhere else. They get my highest recommendation possible and I refer them all the time to friends and co-workers. More
by rverbos
April 28, 2013
The staff was very friendly and answered all our questions. Donna Allen and Bill Ritter met all our needs and are still working with us. They were both very helpful and understood the need to make questions. Donna Allen and Bill Ritter met all our needs and are still working with us. They were both very helpful and understood the need to make sure this vehicle was safe for our daughter. More
by giammerino8
March 24, 2013
Employees were very friendly and professional. They were very honest and put no pressure to make a purchase if uncomfortable. Overall was an excellent experience for a car dealership. very honest and put no pressure to make a purchase if uncomfortable. Overall was an excellent experience for a car dealership. More
by robski1125
March 19, 2013
The Day that My wife and I walked into the dealership Donna Allen approached us Immediatly and asked if She could Help Us. I explained that I was looking to replace my 20003 Van which was getting near 18 Donna Allen approached us Immediatly and asked if She could Help Us. I explained that I was looking to replace my 20003 Van which was getting near 180,000 miles and although running well I felt that it was time to replace it . She showed us around the Lot at the various models and accessory packages . and provided Us with test drives and had someone appraise our van right away and helped us pick a model to fill our needs at a price that we could be comfortable with all in all an excellent experience!. Also Mr Dwayne Dickens who was the Finance officer applied Great effort in securing Us the Best financing rate possible Not only was he pleasent Like Donna But when we returned to make the final Deal He Had all of the Paperwork ready for our signatures at the rate that he promised. also he provided us with the info needed to help us decide on a couple of beneficial Extras that we really needed to make the vehicle purchase better fit our needs all in all I have purchased Quite a few cars in the last 50yrs and This was by far the best overall automobile buying experience that I have ever Had!. Thanks More
by Wolfie1963
March 15, 2013
I recently purchased a used vehicle for my son's first car. I have used Fitzgerald's Park Dodge for selective service on my truck and had a high opinion of their maintenance department (from their first car. I have used Fitzgerald's Park Dodge for selective service on my truck and had a high opinion of their maintenance department (from their front desk folks to the technicians). I was fortunate to have Donna Allen as my sales representative. I described what I was looking for in the vehicle and she entusiastically helped me comb through listings at various Fitzgerald dealers. It was an iterative process and Donna was able to stay pleasantly plugged in without being pushy, and did her very best to keep me up to speed with information on several vehicles. I ended up picking a vehicle at one of their sister dealerships ~90 miles away. Although not required to, Fitzgerald brought the vehicle back to my hometown delearship and even covered a listing (price) error by the sister delearship. I give great credit to Bill Ritter to honoring the listed price and treating the customer fairly. I have purchased many vehicles from many different dealerships in many states. Donna was one of the most pleasant and enthusiastic salesperson that I have encountered and would happily work with her for my next vehicle purchase. I have to also give Fitzgerald's Park Chrysler Jeep and Dodge very high marks for being a good home-town dealer where the folks who work the desks and counters actually remember their customers and do their very best. More
by dfyeo
September 29, 2012
Reason of visit was to service my car. Reason car wasn't serviced was because technician backed my car into another car in a lame attempt to move my car into the garage. If the technicians can't drive, assu serviced was because technician backed my car into another car in a lame attempt to move my car into the garage. If the technicians can't drive, assuming they can fix cars correctly is a far stretch. Management on duty at the time didn't seem to care either. More
by disgruntledchevyowner
Employees Worked With
N/A
May 10, 2012
First time I ordered a new car and it was so exciting,for me and my rep Donna. The entire process was handled in an expert manner. We had so much fun. Totally in love with my hot Charger!! me and my rep Donna. The entire process was handled in an expert manner. We had so much fun. Totally in love with my hot Charger!! More
by Chargerhotcar
April 19, 2012
I purchased a new 2012 Jeep Wrangler Unlimited Sport on April 18, 2012. This was easily the best experience I've ever had purchasing a new car. The sales personnel, sales manager, and finance department April 18, 2012. This was easily the best experience I've ever had purchasing a new car. The sales personnel, sales manager, and finance department staff were all very friendly, polite, and professional. The sales personnel did not use any pressure tactics like I've seen at other dealerships. The sales personnel also seemed knowledgeable of the new Jeep Wranglers and answered all questions I asked about the Wranglers and available options. The dealership was very straight forward with the new vehicle pricing information, which they showed on detailed pricing sheets. These sheets were titled as pricing, terms, and add-ons worksheets (PTA). The pricing sheets made it very clear how much the vehicle cost, what the taxes and fees cost, and how much money the dealership was discounting the vehicle from the MSRP. The pricing sheet also made it clear what my financing rate would be and how much my monthly payments would be. They were also very professional in appraising my trade-in. I was presented with a detailed trade value estimate sheet that made it very easy to understand how the dealership developed their estimated value of my trade-in. Once I agreed to the terms presented to me for my trade-in and the new vehicle, I feel that the dealership was very efficient in processing my paperwork. I was able to get on my way with the new vehicle in a very reasonable amount of time. I would highly recommend this dealership to others after my very positive experience in purchasing my new Jeep Wrangler. The two things that impressed me the most with this dealership are how open they were in sharing the pricing information and how professional and curteous they treated me. More
by tredmond00
December 13, 2011
My boyfriend and I had a wonderful experience. Very friendly/helpful staff that definately went out of their way to provide great service. Thank You! :-) friendly/helpful staff that definately went out of their way to provide great service. Thank You! :-) More
by klassykim97
Employees Worked With
Josh Landes and Bill Ritter, Bill Ritter
