Fitzgerald Chrysler Dodge Jeep RAM Lexington Park

Top notch buying experience Excellent experience all the way around. Donna and team made it well worth the 250 mile round trip to get my new truck. When I arrived at the dealer Excellent experience all the way around. Donna and team made it well worth the 250 mile round trip to get my new truck. When I arrived at the dealership Saturday when they opened they had everything ready to go. Donna truly shows how much you're valued as a customer. More

SCAMMERS! STAY CLEAR THEY TAKE ADVANTAGE OF AT LEAST WOMEN! Don't waste your time and Money with these snakes! Scammers! Wife took her PT Cruiser over there to the location in Lexington Park MD. On 6-26-15 For Don't waste your time and Money with these snakes! Scammers! Wife took her PT Cruiser over there to the location in Lexington Park MD. On 6-26-15 For what I suspected just needed a thermostat replaced. She said they weren't even friendly to start off with.We had worked with Donna in sales who had be quite helpful in the past. I told her to go through her first so those guys like many garages wont take advantage of her. Instead she went straight to them and they did just that!Well they kept it a few days and kept giving her the run around. Until they finally gave her a work order and it said it needed not only a thermostat but needed the following Thermostat,Water pump, timing belt, upper engine torque mount alternator belt,radiator,$2,150 11.5 steering rack and pinion outer tie rods and alignment $1,100 4.5 valve cover Gasket ,spark plugs, ignition wires and intake Plenum Gasket $880 4.5 Rear wiper $30, Fuel induction service $110, Transmission repair. Then after declining the service they told her it was a road hazard and didn't pass Inspection. When they were told it was just purchased and it passed inspections with flying colors in fact had the paperwork. They just stood there with their mouths open. I took the vehicle to other local garages and all they found it needed was that the thermostat needed to be replaced and that someone had recently loosened a motor mount. I had the Thermostat and Gasket Installed which only cost $7.77 for the parts and Labor was $30. I will post the work order online for both to compare. Big difference from Fitzgerald's quote of $4,270 + they charged her $58.07 Just for their scam. I only paid $37.77 Total and the cars been running great ever since! Doesn't overheat ,run rough or anything. Don't trust those con artist! They like to talk back aggressively as well! More

2 Hour drive pays off. At 54 years old I have purchased many vehicles. And my latest one on Saturday August 8,2015 was one of the best.The pricing was just as advertised not At 54 years old I have purchased many vehicles. And my latest one on Saturday August 8,2015 was one of the best.The pricing was just as advertised not the bait and switch other dealerships tend to do.Everyone worked to make the payment right where it needed to be.Thank you Amii Ridgell you are excellent at what you do. More

very friendly ,no haggle pricing, no pressure My wife and I have purchased 3 vehicles from this dealership and have nothing but good things us to say about everybody that works there from sales My wife and I have purchased 3 vehicles from this dealership and have nothing but good things us to say about everybody that works there from sales to finance and service has been respectful and understanding of what we were looking for in a vehicle and our needs. Our last visit we dealt with Robert Whitley he was the one that helped us find the right vehicle for us and we looked at several and could not decide and Robert was so patient with us. We made him pull 3 different vehicles and he never pressured us on any one of them. The only thing Robert kept telling us was that he wanted us to be happy with our new vehicle. Kenny also worked with us in getting the lowest possible interest rate for us. What a great place to purchase a new vehicle. This was our third one and we will most definitely go back and would recommend to anyone that was looking for a new ride. So please go and see our friends at Fitzgerald Dodge in Lexington Park MD and you too will have a great experience. Ask for Robert Whitley. Thanks for everything Robert and Kenny things More

Brilliant Dealership Excellent service, friendly and personable staff. The people at this dealership go above and beyond the call of duty to ensure customer satisfaction. Excellent service, friendly and personable staff. The people at this dealership go above and beyond the call of duty to ensure customer satisfaction. I highly recommend this dealership, and I look forward to doing business with them in the future. More

service shop not what it was before Fitzgerald I used to take my Durango to park dodge because they did a good job and was done on time,but the last time I took it in will be the last. I brought my I used to take my Durango to park dodge because they did a good job and was done on time,but the last time I took it in will be the last. I brought my car in to fix drivers Window and air bag light. Was told the passinger window was slow and also needed to be fixed. The driver window was fixed,the passinger window said fixed but same speed as before,air bag light misdiagnosis and not fixed,and last but not least my dashboard was not put back together correctly and now it is loose and rattles. More

Best experience at a dealership I've ever had. My wife and I had just been released from the hospital with a newborn baby girl. On the drive home I looked over and saw how uncomfortable my wife was My wife and I had just been released from the hospital with a newborn baby girl. On the drive home I looked over and saw how uncomfortable my wife was and we agreed we needed a bigger vehicle. So I called Fitzgerald Auto Mall which and told them what I was looking for and that I would be there in 15 min. When I arrived I was greeted by Robert Whitley, who already had tons of vehicles pulled up on his computer. He knew what I needed got what I needed for my trade in and I am now a proud owner of a 2015 Dodge Journey. Mr Whitley really made the whole experience incredibly easy and fast. By far the best experience I've ever had at a dealership. More

Great I have already recommended them and think I have established a long relationship for car buying. Great staff!! Good deal. No issues. Thank you! love m I have already recommended them and think I have established a long relationship for car buying. Great staff!! Good deal. No issues. Thank you! love my new car. More

comfortable environment I went in head strong on what i thought i wanted. and robert was very practical in getting me in a car that was suitable, stylish, and affordable. WHA I went in head strong on what i thought i wanted. and robert was very practical in getting me in a car that was suitable, stylish, and affordable. WHAT A TEAM. I can't wait to do business again. Im raving to all of my friends and family about my first car purchase experience ... thanks guys More

Fun at Fitzgerald Tim made my car purchase an exciting experience. We werent sure what car we wanted so Tim and his vast knowledge helped us decide and supported our d Tim made my car purchase an exciting experience. We werent sure what car we wanted so Tim and his vast knowledge helped us decide and supported our decision. We will be coming back to Fitzgerald when we are ready to get another car. Hopefully Tim will help us then too. It was so much fun and exciting!! More