Fitzgerald Chrysler Dodge Jeep RAM Lexington Park

PRICE SCAMMING I am surprised at all of the positive reviews showing up for this dealership. We drove over an hour to see a car at this dealership only to be told th I am surprised at all of the positive reviews showing up for this dealership. We drove over an hour to see a car at this dealership only to be told that the price was "mistakenly" lowered on the website and that the real price was over $3,000 more! Classic bait and switch. More

Best Car Buying Experience EVER! Over the weekend, my husband found one of my dream cars online in the inventory on the Fitzgerald Lexington Park website. It had all the things I was Over the weekend, my husband found one of my dream cars online in the inventory on the Fitzgerald Lexington Park website. It had all the things I was looking for and I was excited. I said if it's still there next week, we can go look at it. We had previously purchased a 2010 Jeep Compass for our daughter at Fitzgerald in Lexington Park so we called to see if our previous salesperson was still there, and she was. We spoke with Donna and she remembered us, wow, what a memory. We told her we were interested in the vehicle and she said come in and test drive it. So we filled out the application on Tuesday, made an appointment for Wednesday morning at 9am. We traded in my current vehicle, received an excellent trade in price, got an excellent interest rate (thanks Dewayne) and we were out of there by 12:30pm with my dream car. Yippee! Donna is the best salesperson in the universe :). She provides exceptional customer service; she's truthful, honest, and funny, has lots of comical stories and is an absolute Hoot. Thanks so much Donna for being the BEST! More

The Best New Car Buying Experience! We found the exact Jeep that we were looking for on their website for an unbelievable price.  We contacted the dealership during the week and because We found the exact Jeep that we were looking for on their website for an unbelievable price.  We contacted the dealership during the week and because we were coming in from Richmond, VA, they held it until the weekend for us to come in to look at it.  Amii was the best saleswoman we ever had to deal with.  The General Manager, Kenny,  and the Finance/Warranty, Dewayne, were awesome to work with.  We had such a smooth transaction and an amazing experience with everyone involved with us purchasing our new Jeep.   We will definitely recommend this dealership to all of our friends and family!   Even though we had to travel a few hours, it was worth the drive and we will be back! More

Personal Service Guaranteed Amii Ridgell is amazing! We found a Jeep we loved on the website, and within hours it was ours! Beginning with Amii, we had very personal service th Amii Ridgell is amazing! We found a Jeep we loved on the website, and within hours it was ours! Beginning with Amii, we had very personal service throughout the entire process. Loved that the process was comfortable and not pushy. Text, phone calls, and face to face for the final steps. We will be customers for life <3 More

Very quick and easy! Great service, made me feel very comfortable. It seemed like it was very quick and easy. Price was very understanding and the trade in offer was bett Great service, made me feel very comfortable. It seemed like it was very quick and easy. Price was very understanding and the trade in offer was better then anywhere else! More

Quick, and friendly service Completely changed my opinion of this place when I needed a recall done. New management has this Service team working well. The place used seem as tho Completely changed my opinion of this place when I needed a recall done. New management has this Service team working well. The place used seem as though no one cared. Now I was taken care of with the level of service I expect at a dealer. Fitzgerald has done a 180 here. Great job!! Thanks Tony! More

Great Follow-thru My husband and I had a 1991 Ford Ranger for 12 years. We decided it was time to get a newer Ranger. We looked for Rangers and found that since Ford My husband and I had a 1991 Ford Ranger for 12 years. We decided it was time to get a newer Ranger. We looked for Rangers and found that since Ford stopped making them in 20011, it was going to be difficult to find what we wanted. After a couple of days, we decided to go for a used Ford F150 - a larger and very popular truck. We visited and called several dealers and ended up calling Fitzgerald in Lexington Park, Maryland. We spoke with Mallory. She was upbeat, knowledgeable and clearly interested in helping us. We had called about a green F-150. We were particularly interested in the bed length. She said that she would call us right back with the precise measurements. Well, she did! It was exactly what we were interested in. We told her that we would get there before they closed at 8pm. We live in DC and it was a Monday in rush hour traffic and it was nearly 70 miles away. We got there at 6:45pm. She was right there waiting for us, and we bought a truck! Mallory was delightful to work with - very competent, very helpful, very thorough and quick. She and Fitzgerald did not put us through any hassles or disappointments. They were honest about their product and we could not be more pleased. Highly recommend Mallory and Fitzgerald Auto Mall in Lexington Park. More

Quick, friendly, competitive - good experience Worked will Mallory and Bill. They were incredibly helpful and quick with their responses. They helped our family purchase a new Jeep Grand Cherokee Worked will Mallory and Bill. They were incredibly helpful and quick with their responses. They helped our family purchase a new Jeep Grand Cherokee Trailhawk for my Mom, who lives local. There were multiple exact match vehicles in the area, but the customer service, quick responses, competitive pricing and friendliness allowed my Mom to purchase her new vehicle locally. Our family was treated like a valued customer, not a number - so important in today's market. Thank you for your help Mallory & Bill. I highly recommend others to go see what Fitzgerald Auto Mall in LP has to offer! More

simply awesome! Such an awesome experience. The entire process was smooth and easy. Mallory was very helpful from the very first phone call down to handing the keys Such an awesome experience. The entire process was smooth and easy. Mallory was very helpful from the very first phone call down to handing the keys to my new jeep. Couldn't be happier! More

Pleasant and no pressure I have encountered bad experiences at dealerships in the past but Mallory made my experience at Fitz Auto Mall pleasant and fun with no pressure. She I have encountered bad experiences at dealerships in the past but Mallory made my experience at Fitz Auto Mall pleasant and fun with no pressure. She stayed late hours to finalize the deal and was very helpful and knowledgeable. More