Fitzgerald Chrysler Dodge Jeep RAM Lexington Park
Lexington Park, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Awesome Kayvon was awesome Fitzgerald was awesome thank you Steve I appreciate you guy,I will recommend anyone to you guys. Thank you Fitzgerald good job and Kayvon was awesome Fitzgerald was awesome thank you Steve I appreciate you guy,I will recommend anyone to you guys. Thank you Fitzgerald good job and good job everyone. More
Ruben Martinez was AWESOME! My vehicle presented an issue that no other Jeep SRT-8 has had. My service associate Ruben Martinez worked persistently at figuring out the problem wi My vehicle presented an issue that no other Jeep SRT-8 has had. My service associate Ruben Martinez worked persistently at figuring out the problem with continued communication. More
Transmission Issues I am grateful that Fitzgerald is looking into my transmission issues as I have taken my van to Prince Frederick Chrysler Dodge on many occasions and t I am grateful that Fitzgerald is looking into my transmission issues as I have taken my van to Prince Frederick Chrysler Dodge on many occasions and they did nothing to help even though they found it was low on fluids on at least one occasion without being able to explain why. I love my Chrysler Town and Country Van just want the transmission issues resolved. More
KEYVAN IS THE BEST Had the best car buying experience ever. My salesman KEYVAN was wonderful, answered all questions and was just overall great.. I highly recommend seei Had the best car buying experience ever. My salesman KEYVAN was wonderful, answered all questions and was just overall great.. I highly recommend seeing him if in need of any vehicle at Fitzgerald auto mall. More
New family car We had a wonderful no pressure experience buying our new minivan. Thank you for listening to what we needed and not trying to get us to buy more than We had a wonderful no pressure experience buying our new minivan. Thank you for listening to what we needed and not trying to get us to buy more than we can afford. We will be back when it is time to buy our next vehicle. More
Thank you Keyvan Keyvan was patient and helpful during our car buying process. Steve and the manager (Ritter) were good too. I would recommend. Still no mug LOL;) Keyvan was patient and helpful during our car buying process. Steve and the manager (Ritter) were good too. I would recommend. Still no mug LOL;) More
Thanks to Keyvan My 2011 ride with 140,000 miles broke down this morning and I was short of time to find a replacement before work tomorrow. Searched using TrueCar an My 2011 ride with 140,000 miles broke down this morning and I was short of time to find a replacement before work tomorrow. Searched using TrueCar and found the exact car I wanted at Fitz. Keyvan contacted me via e-mail and allowed me to look at what I wanted and had no pressure to see anything I didn't. Their no hassle pricing is a plus and I paid exactly what was advertized on TrueCar as a "good deal". Never felt pressured and even the finance guy was fun to deal with. If you want to have a no BS buying experience go here and see Keyvan. More
Buying 5 star, service dept 1 star Buying 2 Jeep Grand Cherokees no issues. Service plan they sell you, the dealer and service can never get in-sync what's covered with Chrylser MVP. Buying 2 Jeep Grand Cherokees no issues. Service plan they sell you, the dealer and service can never get in-sync what's covered with Chrylser MVP. This has been an ongoing issue for 2 Jeeps and 5 years. My plan is $635 covered all scheduled maintenance and on $30 of synthetic oil change. As I type this MVP says all inspections are covered, rotations covered, yet service says only $30 off oil is covered for life of plan. Why would I pay $635 to save $30 on 6-7 oil changes when since my lease ends at 36K? (7x90oil change =630). (7x saving at $30=210). So on a $635 plan I'd still pay $420!!?? Service needs training on ALL warranties. Today it took 4.5 hours to get my oil changed. Not what I had planned for on an annual leave. Business manager Steve Sloan was great to deal with and is in sync with MVP, but whatever he finds out from MVP then with service dept it's a 50/50 shot if service wants to believe it. You have to start at ground zero with service explaining it, and it's even in writing "Jason". Service personnel are clueless and need warranty training. What's really sad is when I go next time for 30k service who knows what they'll tell me is not covered (although again it's on the ES Plan). After today they have probably lost a customer and anyone else I can tell my story to. And if Bill the owner wishes to respond ... picking up the phone would be much better customer service then you trying to justify service dept's knowledge with a response. More
The smoothest car buying experience I’ve ever had! Keyvan was fantastic. He showed me the car and we took a long test drive before we even discussed possible deals. There were absolutely no pressure ta Keyvan was fantastic. He showed me the car and we took a long test drive before we even discussed possible deals. There were absolutely no pressure tactics. The whole process was very transparent. More
Excellent experience Every member of the team was friendly, knowledgeable, and helpful. This was a great buying experience! Thank you to everyone involved! I love my new c Every member of the team was friendly, knowledgeable, and helpful. This was a great buying experience! Thank you to everyone involved! I love my new car! More