Fitzgerald Chrysler Dodge Jeep RAM Lexington Park

Easy car buying process. It was an easy process from picking out the vehicle I wanted to getting all the paper work completed. Very happy with the service at Fitzgerald. It was an easy process from picking out the vehicle I wanted to getting all the paper work completed. Very happy with the service at Fitzgerald. More

Does not honor appointment times I am very disappointed with the service department and told myself that I needed to lower my expectations when dealing with them - even so, I am still I am very disappointed with the service department and told myself that I needed to lower my expectations when dealing with them - even so, I am still disappointed. They do not honor appointment times -- on numerous occasions, I've taken my car in for service and dropped it off because I couldn't wait for it - today, I had one for 8:45 A.M. - dropped off at 8:30 and it's now 3:30 PM and they've not touched my car. I wouldn't even had to have brought it in, because I was there a month ago to get an oil change and to have the Automatic Start/Stop repaired (2nd time). Oil change was less than 2,000 miles ago and keep having a message pop-up stating "Oil Change Required"; think the computer was not reset after the last one but really wanted to make sure I had oil in the vehicle; also Automatic Start/Stop (3rd time) still acting up. Called them at 3 PM and was told it was not ready because they had a lot of appointments today - YEAH, I had one at 8:45 AM. Don't schedule appointments at specific times if you CAN'T honor them. This is not the first time either, it will be the last time I buy a car from them and even have thought seriously about trading my car in so I don't have to deal with this service department. I am regretting trading in my 14 year old Toyota -- they know how to treat customers and do little things like wash your car after ever service appointed. Disappointed that Fitzgerald Jeep Lexington Park does not do this for their customers, even those of us who bought a brand new car. I will never recommend this dealer to anyone. Extremely disappointed with service department -- and this write-up does not come close to how I really feel about the service I've received - absolutely terrible. More

Purchase of Certified Pre Owned Jeep Wrangler Great dealership! Very helpful from start to purchase and gave me more for my trade in than what I expected. Would recommend to others when purchasing Great dealership! Very helpful from start to purchase and gave me more for my trade in than what I expected. Would recommend to others when purchasing their first new car! Keyvan was very knowledgeable about Jeep Wranglers and was organized throughout the entire process. More

Awesome experience!! I had a wonderful buyer experience at Fitz!! They didn’t have the exact Jeep I wanted on the lot but they found it within a few hours and made arrange I had a wonderful buyer experience at Fitz!! They didn’t have the exact Jeep I wanted on the lot but they found it within a few hours and made arrangements to have it delivered to the lot. I was driving the exact Jeep I within 24 of making my request. I never felt pressured to settle to anything and the staff went out of their way to make me happy. I would definitely recommend Keyvan to anyone looking to buy. Any question that he couldn’t answer Kenny could, the two made a great team. More

Dream Car I have always wanted a Jeep, thanks to Keyvan, his manager Bill, and Steve helped me achieve that dream!! I can’t thank you enough!! I look forward wo I have always wanted a Jeep, thanks to Keyvan, his manager Bill, and Steve helped me achieve that dream!! I can’t thank you enough!! I look forward working with you all in the future More

Great Place Didn’t even go in with anything in mind. Everyone was very helpful to get me in my BRAND NEW JEEP. Thanks a lot Guys, transactions was quick and painl Didn’t even go in with anything in mind. Everyone was very helpful to get me in my BRAND NEW JEEP. Thanks a lot Guys, transactions was quick and painless. More

Ram 1500 Car buying as it should be. All of my questions were answered without any hesitation. No pressure or funny business of any kind. I found a truck in Car buying as it should be. All of my questions were answered without any hesitation. No pressure or funny business of any kind. I found a truck in Virginia that I liked and just like that it was here the next day. The entire staff was very professional. I just can't say enough about how happy I am with my experience. More

Keyvan is the best Set up an appointment with Keyvan. When we arrived he was welcoming and very personable. We felt no pressure to buy a vehicle or purchase anything a Set up an appointment with Keyvan. When we arrived he was welcoming and very personable. We felt no pressure to buy a vehicle or purchase anything additional. We had our children with us so anything to help the process go smoother helped. He let us take our time to make the best decision we could. Once we did, the car we chose was detailed and ready to go pretty quickly. Talk to Keyvan “K Diddy”, he will make sure you leave happy. More

Great & Quick Service I had a wonderful experience at this dealership with sales agent Keyvan, he ensured that all of my needs were met and provided a fast service I was ab I had a wonderful experience at this dealership with sales agent Keyvan, he ensured that all of my needs were met and provided a fast service I was able to drive off with my new vehicle within an hour More

Fantastic service, incredibly knowledgeable Just wanted to drop a quick note to tell about the great service I received at Fitzgerald. Keep up the great work! I'm thrilled with my used Darango! Just wanted to drop a quick note to tell about the great service I received at Fitzgerald. Keep up the great work! I'm thrilled with my used Darango! More