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Fitzgerald Chrysler Dodge Jeep RAM Hagerstown
Hagerstown, MD
151 Reviews
Hagerstown, Maryland Chrysler Dodge Jeep Ram Dealership Serving Frederick, MD, Chambersburg, PA, and Waynesboro, PA
For drivers in Frederick, MD, Chambersburg, PA, and Waynesboro, PA, Fitzgerald Chrysler Dodge Jeep Ram of Hagerstown is the reliable destination for all your automotive needs. Whether you're in the market for new Chrysler, Dodge, Jeep, and Ram models or high-quality pre-owned cars, our dealership has you covered. Our commitment extends beyond sales at Fitzgerald Chrysler Dodge Jeep Ram of Hagerstown, and we take pride in being your comprehensive automotive solution. Visit our dealership in Hagerstown, MD, to experience the FitzWay, today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 6:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 151 reviews
September 19, 2020
They never returned a call and reply by email took 17 days. I could have walked there & back in that time. Save your energy. I took my money elsewhere. Guess they make enough money !!! days. I could have walked there & back in that time. Save your energy. I took my money elsewhere. Guess they make enough money !!! More
by mcars13
Employees Worked With
Terry Phillips
July 19, 2019
extremely bad experience Every time I turned around my repair cost kept going up wound up costing me over $10,000 having to have a new motor replaced. after they got my truck Every time I turned around my repair cost kept going up wound up costing me over $10,000 having to have a new motor replaced. after they got my truck in to do the repairs it seems like I disappeared they would not return my phone calls would not keep me informed on when my truck was going to be done and I will never ever buy or have another vehicle repaired at this dealership. More
by lemonRAMTruck
Employees Worked With
orlando
June 09, 2019
Great people This is third Wrangler I have brought from this dealership. Mike Kepheart was wonderful, he listened to what I wanted and found the perfect Jeep. Love This is third Wrangler I have brought from this dealership. Mike Kepheart was wonderful, he listened to what I wanted and found the perfect Jeep. Love my new wrangler. Quentin answer any questions I had. More
by Vicki
Employees Worked With
Mike Kepheart, Quenton Dixon
May 13, 2019
20+ year return Customer I have been a lifelong customer of Hoffman's and have worked with Quenton Dixon on my last 2 vehicles. Quenton truly listens to what you want in a ve I have been a lifelong customer of Hoffman's and have worked with Quenton Dixon on my last 2 vehicles. Quenton truly listens to what you want in a vehicle. He has come in big time with no hassles, feeling pressure, etc. I am super happy and look forward to working with him on my next purchase in a few years. Thanks Quenton!! More
by Jillc
Employees Worked With
Quenton Dixon
April 22, 2019
service dept I bought a new car from this dealership. The dealership never put the SD card in. I had to wait 2 weeks to get a new card and it didn't work. I ha I bought a new car from this dealership. The dealership never put the SD card in. I had to wait 2 weeks to get a new card and it didn't work. I have taken it back two times and said they would order a new card and it would take a week. It's been over a month and I am still waiting. I won't buy a car from this dealership again! More
by UnhappyCustomer
Employees Worked With
king
April 12, 2019
Great Buying Experience Quenton Dixon was very helpful through whole process and answered all my question and concerns Thank you for making me proud jeep owner Thank a Quenton Dixon was very helpful through whole process and answered all my question and concerns Thank you for making me proud jeep owner Thank again More
by Dannycool
Employees Worked With
Quenton Dixon
March 07, 2019
Top notch service all the way! I couldn’t ask for a better experience buying a Jeep for our son who is stationed in Japan. Quentin went out of his way to help us and gave us top not I couldn’t ask for a better experience buying a Jeep for our son who is stationed in Japan. Quentin went out of his way to help us and gave us top notch service. More
by angie56
Employees Worked With
Quenton Dixon
March 04, 2019
2019 Ram purchase Bought a New Dodge Ram 1500 at this dealer! Their customer service is truly exceptional; it is what you can expect at this high end car dealer ship.. Bought a New Dodge Ram 1500 at this dealer! Their customer service is truly exceptional; it is what you can expect at this high end car dealer ship.. More
by C130 master
Employees Worked With
Ron Daub, Jay Shaffer
January 15, 2019
Excellent customer service. Mr George is a great sales rep. We are extremely happy with our new jeep compass. We knew what we wanted and Mr. George got us in and out in no time. Mr George is a great sales rep. We are extremely happy with our new jeep compass. We knew what we wanted and Mr. George got us in and out in no time. More
by Druryfam2019
Employees Worked With
George
January 08, 2019
Exceptional Service! Bought a New Dodge Ram 1500 at this dealer! Their customer service is truly exceptional; it is what you receive at high end car dealers such Porsche a Bought a New Dodge Ram 1500 at this dealer! Their customer service is truly exceptional; it is what you receive at high end car dealers such Porsche and Mercedes! Way to go to Hoffman!! Emailed JJ with multiple follow-up requests and all were addressed in a timely manner. Thank you. Suzan R. More
by suzanrababe
Employees Worked With
JJ Mrs. J. Jack
