Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fitzgerald Chrysler Dodge Jeep RAM Hagerstown
Hagerstown, MD
153 Reviews
Hagerstown, Maryland Chrysler Dodge Jeep Ram Dealership Serving Frederick, MD, Chambersburg, PA, and Waynesboro, PA
For drivers in Frederick, MD, Chambersburg, PA, and Waynesboro, PA, Fitzgerald Chrysler Dodge Jeep Ram of Hagerstown is the reliable destination for all your automotive needs. Whether you're in the market for new Chrysler, Dodge, Jeep, and Ram models or high-quality pre-owned cars, our dealership has you covered. Our commitment extends beyond sales at Fitzgerald Chrysler Dodge Jeep Ram of Hagerstown, and we take pride in being your comprehensive automotive solution. Visit our dealership in Hagerstown, MD, to experience the FitzWay, today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 6:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 153 reviews
July 01, 2015
Awesomeness Went here to buy a Dodge Journey and they had rows of them.. Within a minute of pulling in there was a salesman that came to help me in anyway possibl Went here to buy a Dodge Journey and they had rows of them.. Within a minute of pulling in there was a salesman that came to help me in anyway possible.. I would recommend Hoffman to anyone! Really a great place!! More
by sheenabeth84
Employees Worked With
Quenton Dixon
June 28, 2015
no haggling required Thank you Kevin for making buying the vehicle of my dreams painless. I was ready to fight for price and services that Kevin offered before I even ask Thank you Kevin for making buying the vehicle of my dreams painless. I was ready to fight for price and services that Kevin offered before I even asked. It was the best buying experience I have ever had. More
by lcproffit@gmail.com
Employees Worked With
Donna
June 20, 2015
Fifth purchase, still satisfied We just purchased our fifth vehicle (3rd Dodge) from Hoffman and remained very satisfied with the experience. The whole deal was very smooth and stres We just purchased our fifth vehicle (3rd Dodge) from Hoffman and remained very satisfied with the experience. The whole deal was very smooth and stress free. More
by 71charger_fan
Employees Worked With
Robert "BJ" Elliott
June 11, 2015
Quick & Easy Service was very fast. I went in the night before checked out the vehicle, test drove it. Decided I wanted to purchase, it wouldn't be ready until the Service was very fast. I went in the night before checked out the vehicle, test drove it. Decided I wanted to purchase, it wouldn't be ready until the next day. Paperwork, and car was ready to go when I went in the next day. Within 30mins everything was signed and I was leaving with my new car. More
by Mark129
Employees Worked With
Mike
June 02, 2015
Great experiences I've now purchased 3 vehicles from Hoffman and have had a great experience each time. Especially this most recent purchase they really went above and I've now purchased 3 vehicles from Hoffman and have had a great experience each time. Especially this most recent purchase they really went above and beyond expectations. More
by RRennerjr84
Employees Worked With
mike, Eric
May 27, 2015
Take me seriously ! Looking to buy a 2015 Wrangler. Possible purchase between Hoffman and Buchanan. Pulled up to Hoffman Jeep and the salesmen were leaning on a new car Looking to buy a 2015 Wrangler. Possible purchase between Hoffman and Buchanan. Pulled up to Hoffman Jeep and the salesmen were leaning on a new car dipping tobacco and not even acknowledging me. I had to walk to them. After I explained what I was looking for he said thank you and started to walk away. I said "dont you need my name and #?" C'mon people, are u that lazy? Never did call me and I had to call numerous times to get any answers. I finally got tired of the crap and went off a little. Salesman called me with the #s I was looking for. P*ss poor sales people. Wow ! Should have waited and purchased elsewhere. More
by Jeepers Creepers
Employees Worked With
Quenton Dixon
May 19, 2015
Second jeep great vehicle. Our experience was very good. We will most likely buy our next vehicle from Hoffman. Our salesman was very helpful with everything.all the other staff Our experience was very good. We will most likely buy our next vehicle from Hoffman. Our salesman was very helpful with everything.all the other staff was very helpful also. More
by Tonya1976
Employees Worked With
Eric Arvidson
May 19, 2015
The old additonal fee's trick I had made an offer on a used car that was listed at $30K . My offer was a little less and it was accepted by the dealership via email. They advertise I had made an offer on a used car that was listed at $30K . My offer was a little less and it was accepted by the dealership via email. They advertise all over the internet that the car is certified with a 3 month warranty. When I asked what the certification included Mrs. Jacks (her real name) told me the certification is an additional $500 and they couldn't sell me the car for the agreed upon price. I already agreed to ay their $300 processing fee, wasn't that enough? Well, I cancelled a deal I had on another car for this one and now I am out for both. Really disappointing to have to deal with people like this. Please be careful when dealing with this crew. I will make sure to spread this word on every review site available on the internet. More
by Acura Buyer
Employees Worked With
Mrs. Jacks
April 21, 2015
Very easy to deal with! No misleading internet price. Went to 2 other dealerships before Hoffman. Both had internet price that included rebates that most people would not qualify for and would not go much Went to 2 other dealerships before Hoffman. Both had internet price that included rebates that most people would not qualify for and would not go much lower then the MSRP. Won't go back to either again after dealing with Hoffman Chrysler Jeep. The internet price was the price of the vehicle. Even got them to go a little lower. Probably could have got a little cheaper but overall was a fair price. And the Sales team was much friendlier than the others! More
by jbravo
Employees Worked With
scott shimel
March 18, 2015
Fourth new car purchase from Hoffman, still satisfied Our new Challenger is our fourth new vehicle from Hoffman. We were able to quickly come to agreement on a price allowing a nice discount for us and le Our new Challenger is our fourth new vehicle from Hoffman. We were able to quickly come to agreement on a price allowing a nice discount for us and leaving a fair profit for the dealership. We're very pleased with the purchase experience and will almost certainly purchase our next new vehicle from Hoffman. More
by 71charger_fan
Employees Worked With
Robert (B.J.) Elliott
