Fitzgerald Chrysler Dodge Jeep RAM Hagerstown

Great experience overall!!! Hi, This is Joy sending a thank you letter to thank the entire team and especially Quenton Dixon for excellent service! I am most thankful for sale Hi, This is Joy sending a thank you letter to thank the entire team and especially Quenton Dixon for excellent service! I am most thankful for salesman Quenton for walking me through every step and helping me find the right vehicle (Jeep Compass) during a desperate time and need. My family and I are so appreciative for the customer service that Quenton provided me with. I would highly recommend him to any other potential buyers! Thanks Kindly, Joy More

Happy I went in not really looking but my salesman dave helped me get into the vehicle i truely loved. He helped he get the payment i desired and they gave I went in not really looking but my salesman dave helped me get into the vehicle i truely loved. He helped he get the payment i desired and they gave me an awesome trade inn for my vehicle.i recomend this place they helped me so much if i had an issue with the vehicle they were on it right away. I thank them very much. Awesome people! Awesome place! More

great i am very happy with the deal i got at hoffman. The service by my salesman was just great. i had to take the shuttle from cumberland , maryland to h i am very happy with the deal i got at hoffman. The service by my salesman was just great. i had to take the shuttle from cumberland , maryland to hagerstown and to my surprise when i got to hagerstown the salesman had someone there to pick me up, that was great. everyone at the dealer ship made me feel at home, i would buy another car from this dealer ship in a moment. david springer. More

great experience Felix was our salesman and he was excellent! I would highly recommend Hoffmans to everyone to purchase a vehicle. We love our Dodge we bought. Felix was our salesman and he was excellent! I would highly recommend Hoffmans to everyone to purchase a vehicle. We love our Dodge we bought. More

I bought new 2016 truck. Dealt with Terry Phillips for my purchase and it was a smooth transaction. Terry was great to deal with and I had no complaints! Darren Peck was great Dealt with Terry Phillips for my purchase and it was a smooth transaction. Terry was great to deal with and I had no complaints! Darren Peck was great getting me the financing that I wanted! More

Proffesionalism Appreciate the help I received from Quenton Dixon, and Terry. I will most definitely spread the word so that anyone in the search for vehicles goes to Appreciate the help I received from Quenton Dixon, and Terry. I will most definitely spread the word so that anyone in the search for vehicles goes to these two guys. Thank you for your service today, you two made this as easy as possible and stood by me as I test drove all those vehicles. The patience was definitely appreciated. Thank you for loving what you do. More

Awesome Experience Thanks to Quenton and the staff at Hoffman Automotive for making my travel from Cumberland a successful story. I love my new Chrysler Town & Country Thanks to Quenton and the staff at Hoffman Automotive for making my travel from Cumberland a successful story. I love my new Chrysler Town & Country Van and it was a pleasure working with this team. They guys Quenton & Terry talked to myself and my family and worked with us to get us to the price we needed. Such a wonderful experience I would recommend this dealership and already have to many. Thanks again for being courteous and taking the time you did to make things right. More

Best car buying experience ever! Purchased my vehicle from Terry Phillips, He was very professional, courteous, and honest. I love my Durango and I will definitely buy from Hoffman an Purchased my vehicle from Terry Phillips, He was very professional, courteous, and honest. I love my Durango and I will definitely buy from Hoffman and Terry again. More

MOST POSITIVE new car buying experience ever!!! his was the MOST POSITIVE new car buying experience I have ever had and for the record I have been involved in 5 new vehicle purchases in my lifetime his was the MOST POSITIVE new car buying experience I have ever had and for the record I have been involved in 5 new vehicle purchases in my lifetime so far. I started by inquiring about the vehicle online through the Hoffman Automotive Website. Mrs. Jack responded to all of my questions. I responded to Mrs Jack with photos of my trade and stated which stock number they had that I was interested in. I was then later contacted by Terry Phillips after I made Mrs Jack aware of my intentions to purchase a specific stock number. I had previously test drove at a different location but was not given a bottom line price because the dealer knew that I was going to shop at Hoffman's to also get a bottom line price. This other dealer stated "That's not gonna happen." I see now that they (the other dealer) must have feared how well I was going to be taken care of at Hoffman Automotive. Terry was able to handle most everything over the phone and credit application via Chrysler online. The entire process when I arrived that very same evening took less than an hour (57 minutes to be exact), which was one of my prerequisites if I came the next morning to purchase (my wife and I had planned on shopping the next morning and time was of the essence). Terry was committed to getting me in and out in less then 1 hour even though the plan had changed from pick up Saturday morning to Friday night. I later discovered that Terry was scheduled to be off at 5:00pm. I only point this fact out because it was approximately 7:00pm when I exited the lot and took delivery of the vehicle. You could never even tell that he was suppose to be on his time versus taking care of a customer. I can not speak highly enough of his professionalism. He did not miss a beat. Took his time to thoroughly go over the vehicle, sync my phone, inspect the vehicle inside and out, the list goes on and on...... True Customer Service is Priority #1 at Hoffman Automotive. I have already recommended them to several friends and acquaintances and will continue to do so!! Keep up the GREAT JOB! More