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Fitzgerald Chrysler Dodge Jeep RAM Hagerstown
Hagerstown, MD
153 Reviews
Hagerstown, Maryland Chrysler Dodge Jeep Ram Dealership Serving Frederick, MD, Chambersburg, PA, and Waynesboro, PA
For drivers in Frederick, MD, Chambersburg, PA, and Waynesboro, PA, Fitzgerald Chrysler Dodge Jeep Ram of Hagerstown is the reliable destination for all your automotive needs. Whether you're in the market for new Chrysler, Dodge, Jeep, and Ram models or high-quality pre-owned cars, our dealership has you covered. Our commitment extends beyond sales at Fitzgerald Chrysler Dodge Jeep Ram of Hagerstown, and we take pride in being your comprehensive automotive solution. Visit our dealership in Hagerstown, MD, to experience the FitzWay, today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
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Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 6:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 153 reviews
December 31, 2016
Worse Dealership Ever Contacted this dealership about a vehicle and made an appointment. I work for a living and could not get to the dealership till Saturday. I was told t Contacted this dealership about a vehicle and made an appointment. I work for a living and could not get to the dealership till Saturday. I was told that they would hold the vehicle and it would be ready for us Saturday morning. We live 35 miles in a different state. So Saturday morning comes and we recieved a email confirming our appointment. We drive to Hoffmans Chrysler. No one was waiting for us. Finally talked to some sales guy that was trolling the load. Had to show him a email about the vehicle that was on hold for us. He said no one told them that the car was on hold and the had sold it. What good was a appointment when there was no one there too meet us. Will never deal with this worthless dealership again ever! More
by 2016 Charger RT
Employees Worked With
April Maxwell
December 01, 2016
Ram Rebel This is second new vehicle I purchased from Hoffman's. Very pleased with my salesman, Quenton and the finance man. Very friendly, professional and eff This is second new vehicle I purchased from Hoffman's. Very pleased with my salesman, Quenton and the finance man. Very friendly, professional and efficient experience. More
by John Rock
Employees Worked With
Quenton Dixon
November 28, 2016
Second time customer I traded in my Jeep Wrangler for a Jeep Cherokee, and all of my conditions were met regarding trade in, payment schedule and monthly payment. I traded in my Jeep Wrangler for a Jeep Cherokee, and all of my conditions were met regarding trade in, payment schedule and monthly payment. More
by kthompson
Employees Worked With
Quentin
October 21, 2016
If you didnt buy from them, dont go to them Bought my jeep out in Aberdeen, live out here, had transmission problems with my jeep and got it to their shop since it is only a mile from our house. Bought my jeep out in Aberdeen, live out here, had transmission problems with my jeep and got it to their shop since it is only a mile from our house. It took them 3 days to "look" at it, and tell me the problem was associated with my bumper and they wouldn't do warranty work on it. They also informed Chrysler that it was modified and that I was at fault for the transmission overheating, which wasn't even the problem I took it to them for, it had no 2nd through 5th, the temp was fine. Their transmission tech, who I never even got to speak to, said it was the bumper that caused it. I asked the rep, basically you are telling me that even though I bought it from Jeep like this, you wont cover it, and he said yes. I walked on their lot and took a picture of their jeep they were selling, "modified" and the bumper is almost identical. Awesome, so, I was forced to pay the tow bill from Hagerstown to Aberdeen since they wouldn't work on it and told Chrysler it was my fault and shouldn't be covered. In the end, the other dealer made a lot of money, kept a customer, and it was still covered under warranty by Chrysler. I will never take my Jeep to Hoffman. More
by fldair
Employees Worked With
Kelley
September 10, 2016
Great, New Jeep First time car buyer. Salesman was honest about everything the whole time. Terry did great! I would buy another car from them in the future. First time car buyer. Salesman was honest about everything the whole time. Terry did great! I would buy another car from them in the future. More
by Jamie
Employees Worked With
Terry Phillips
September 03, 2016
New jeep Overall good experience as a first time new car buyer. I would go back to Hoffman if I needed to look for a new car again. Overall good experience as a first time new car buyer. I would go back to Hoffman if I needed to look for a new car again. More
by Sully26
Employees Worked With
Sean fluke
August 23, 2016
New purchase I feel the sales person did go the extra mile when pushed, I feel it should not have taken as long as it did. The dealership itself was excellent in a I feel the sales person did go the extra mile when pushed, I feel it should not have taken as long as it did. The dealership itself was excellent in all aspects. Needs more customer friendly waiting area. More
by Gordon Fairman
Employees Worked With
Quenton
August 10, 2016
Lifelong Customer We just traded in our Jeep for another Jeep and this is probably our 10th vehicle from Hoffman's. Quenton was awesome to deal with as well!!! Took t We just traded in our Jeep for another Jeep and this is probably our 10th vehicle from Hoffman's. Quenton was awesome to deal with as well!!! Took time to answer questions, looked for what I wanted and delivered! Thanks again for the best service!! More
by Jillc
Employees Worked With
Quenton
August 05, 2016
Amazing Where do I begin? I had my 4 month old with me and she would get fussy they would help me with her. I needed to change her and Terry Phillips helped Where do I begin? I had my 4 month old with me and she would get fussy they would help me with her. I needed to change her and Terry Phillips helped me carry my bags and even heated her bottle for me. I don't have one complaint. Keep up the awesome work! More
by Wvlady
Employees Worked With
Terry Phillips and a gentlemen that was trining. Sorry I can't remember his name.
August 04, 2016
great experience Outstanding service! Everone. Friendly and knowledgeable! Made you feel very comfortable! Overall a Wonderful experience! I would highly recommend Ho Outstanding service! Everone. Friendly and knowledgeable! Made you feel very comfortable! Overall a Wonderful experience! I would highly recommend Hoffman to all my friends and Family. Great people and an excellent sales person Terry Phillios. ! More
by myjeepkay123
Employees Worked With
terry phillips
