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Fitzgerald Chevrolet Frederick
Frederick, MD
542 Reviews
Doing business the FitzWay means constantly creating ways to become better at what we do.
There are many ways we’ve implemented the FitzWay philosophy in the conduct of our day-to-day business. We offer a variety of unique consumer oriented programs designed to make car-buying easier and more understandable. A few examples include:
*-Our unique way of pricing our vehicles with posted Delivered Prices on every car thus eliminating the hassle and haggle of price negotiating.
*-Our exclusive Best Price Guarantee assures customers of the best prices.
*-Our Buyer Protection Plan provides customers with regular vehicle preventative maintenance inspections and the added bonus of our Lifetime Loaner Car Program
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 542 reviews
May 28, 2020
I purchased a used Mazda CX-5. I had a pleasurable experience. The staff was helpful and my sales rep Henry didn’t pressure me. I was offered a reasonable price for my trade-in. I highly recommend experience. The staff was helpful and my sales rep Henry didn’t pressure me. I was offered a reasonable price for my trade-in. I highly recommend making your next vehicle purchase from Fitzgerald Auto Mall in Frederick. More
by mikelsey1
Employees Worked With
Henry Vasquez
May 05, 2020
They stopped responding On April 20, 2020, I initiated contact with Fitzgerald regarding a 2017 Ford Fiesta. Over the next several days, Roy Daves and then (primary contact) On April 20, 2020, I initiated contact with Fitzgerald regarding a 2017 Ford Fiesta. Over the next several days, Roy Daves and then (primary contact) Brian Quintanilla e-mailed and called me. On April 30, I requested information that I hoped would lead to a visit to the dealership, which is about 5 hours from our home. I never received a response to this e-mail, nor to two more sent on May 2. More
by hopeful1959
Employees Worked With
Roy Daves, Brian Quintanilla
February 17, 2020
Awesome Experiences This is my 3rd vehicle I have purchased from Fitzgerald. I first purchased a 2013 Cadillac ATS. I traded in the Cadillac for a 2017 Equinox and Ma This is my 3rd vehicle I have purchased from Fitzgerald. I first purchased a 2013 Cadillac ATS. I traded in the Cadillac for a 2017 Equinox and Mario Meyers who has been a blessing since day one I stepped into Fitzgerald. He was not only knowledgeable, but a wonderful understanding individual to work with. Car buying is a stressful time, or most times, but when dealing with Mario, he makes the whole experience worth while. He was by my side thru the experience, making it so enjoyable to be there. On Saturday February 15, 2020, was the best! Mario is now a sales Manager at Fitzgerald and most times you deal directly with Sales people but.. going that extra mile for me to make a comfortable and assist me in the "right" vehicle, guided myself and Alicia Dunn my new sales Lady, who is also by far the most fun and beautiful person to deal with, Mario and Alicia got my 2020 Blazer in my hands without any stress or delays! I wish I could put into words how I felt, but tears say it all! Love you guys and thank you for being part of "my Family" you always will be! Beth Jones More
by hdmom5077
Employees Worked With
Mario Meyers and Alicia Dunn
February 10, 2020
Very helpful and friendly, easy and knows what they are doing. Service was great. Ernest was feast and Jason showed us all the features and was very helpful!! doing. Service was great. Ernest was feast and Jason showed us all the features and was very helpful!! More
by Lisakeefer38
Employees Worked With
Ernest yeboah
February 05, 2020
Horrible Dealership Service Purchased a vehicle from Fitzgerald a few months ago, and during the purchase stated that the first oil change was free. Take my car in and Mario Mye Purchased a vehicle from Fitzgerald a few months ago, and during the purchase stated that the first oil change was free. Take my car in and Mario Myers proceeded to tell us the oil change that was purchased with our car is 4 days expired and they cannot honor the oil change. We just purchased a Cadillac for 60K 4 months ago and then you will treat a client during servicing like this? Appalling More
by SaraMom
Employees Worked With
Mario Meyers
December 03, 2019
Thank you! Great experience. Pete was very helpful. He answered all our questions and addressed our concerns. Surprised we were able to find a vehicle with the features we were looking for in the mornin answered all our questions and addressed our concerns. Surprised we were able to find a vehicle with the features we were looking for in the morning and drive it off the lot, as ours, in the afternoon. More
by Quadmom99
Employees Worked With
Mike Bennett, Pete Patel
November 16, 2019
Mark was thorough and attentive to all my needs. He listened to what I needed and delivered the exact product. Definitely the best. Thanks Mark. listened to what I needed and delivered the exact product. Definitely the best. Thanks Mark. More
by kristelcunningham44
Employees Worked With
Mark Lawson
October 25, 2019
SMOOTH AND PROFESSIONAL! Have made many purchases from other dealers and can say that Mark is in an elite class of sales professionals that understand how to treat a customer. Have made many purchases from other dealers and can say that Mark is in an elite class of sales professionals that understand how to treat a customer. I don’t typically like dealing with dealerships and all that goes on during a normal car buying experience, but Mark made everything go as smooth as could be. More
by Anonymous
Employees Worked With
Mark Lawson
October 22, 2019
Amazing service The service was amazing and everyone went above and beyond to make the car-buying process easier for me. Mark was so patient and worked tirelessly to The service was amazing and everyone went above and beyond to make the car-buying process easier for me. Mark was so patient and worked tirelessly to help me with every question I had about my first time buying a car from a dealer. Brian made quick work of all the finances, and he explained each piece of paperwork in terms that I could understand. I highly recommend Fitzgerald Auto Mall for anyone looking to buy a car, new or used! I have nothing but good things to say! More
by Sarah
Employees Worked With
Mark Lawson, Brian Wallace
October 21, 2019
Best Awesome Prices In The World Best prices in the world; go there and see for yourself and you'll leave with the car you want with money leavt over to buy another car for your wife Best prices in the world; go there and see for yourself and you'll leave with the car you want with money leavt over to buy another car for your wife girl or children... Hurry and get down to Frederick Fitzgerald today before or after work someone can get you that deal ask for one of my favorite guys Pete he'll send you to the right person to get you in the car you want cause I'm driving the beautiful shinning SUV I always wanted.. Gerald**Thanks Bob More
by Gerald
Employees Worked With
Bob Banan, Mike Sienkiewicz, Gary Randall, Pete Patel
