Fitzgerald Chevrolet Frederick

outstanding Mark Lawson was great to work with. He didn't pressure me into making a decision, had good info about the cars i was interested in and worked with me Mark Lawson was great to work with. He didn't pressure me into making a decision, had good info about the cars i was interested in and worked with me to get the rate/payment/term I wanted. The Finance guy (Mike Bennett) was great to work with and got me out in a reasonable amount of time without giving me the hard sales pitch on the extras. I also met with Andrew Linker who spent some extra time showing me the features of the car. More

Fantastic Car-Buying Experience My husband and I shopped around extensively for a 2015 Mazda CX-5 at dealerships throughout Maryland and Virginia. Fitzgerald Auto Mall not only had My husband and I shopped around extensively for a 2015 Mazda CX-5 at dealerships throughout Maryland and Virginia. Fitzgerald Auto Mall not only had the best price, but also had the friendliest staff of any of the dealerships that we contacted. Andrew Linker was a pleasure to deal with; he was knowledgeable, informative, focused on ensuring that we were satisfied with our purchase, and not pushy at all. Our experience with the rest of the sales staff, particularly sales manager Sondra Kelley, was excellent as well. Their focus on quality and satisfaction was second to none. We had a minor factory defect in one of the seats in the vehicle, and they were not only willing but adamant to repair the seat to (better-than) factory condition. The seat now is perfect. In summary, this is by far the best car-buying experience we have ever had. When we need our next car, there is no question where we will buy it: Fitzgerald. More

Excellent Experience Did all of my research on their very user-friendly website, found exactly what I wanted. Went in to the dealership the next day, got all of my questi Did all of my research on their very user-friendly website, found exactly what I wanted. Went in to the dealership the next day, got all of my questions answered. Sat down with my salesman, Andrew Linker, and was out the door in my new truck in a very timely manner. Would highly recommend the dealership to all of my family and friends, or anyone looking to have a pleasant experience with the purchase of theirs new vehicle. More

Purchase of used Lexus My salesman, Mark Lawson, was by far one of the most personable, knowledgeable, efficient, sales people I have ever dealt with in the past 60 years. My salesman, Mark Lawson, was by far one of the most personable, knowledgeable, efficient, sales people I have ever dealt with in the past 60 years. I have no hesitation recommending him to others. The Fitzgerald Auto Stores should be thankful he's not working for their competition. More

Great experience at Fitzgerald Chevrolet After spending 2 days haggling at Criswell, I decided to give Fitzgerald a try. I was not disappointed! Earnest took great care of all my concerns, a After spending 2 days haggling at Criswell, I decided to give Fitzgerald a try. I was not disappointed! Earnest took great care of all my concerns, and went above and beyond what a typical salesman would do including taking a road trip with me to bring my 2nd trade in to the lot, as well as hunting down some tools I needed to take out my old radio from the trade-in truck. Thank you. Overall experience was also fantastic - pricing was fair, lowest in the area, and completely transparent. Most importantly the value I received for my trade-in was exactly what I was looking for (while the other guys offered significantly less). The financing dept did a great job also - no hard sells at all on the "extras" like rust proofing or gap insurance which is so typical these days. I will definitely deal here again. Thanks. More

An unexpected experience with a magnificent outcome I happened to meet Mark Lawson by chance one evening as I was looking for a used car I could afford to purchase and payoff due to an unfortunate finan I happened to meet Mark Lawson by chance one evening as I was looking for a used car I could afford to purchase and payoff due to an unfortunate financial circumstance that left me to believe I would not be able to obtain financing. I am self employed and my credit score is low so in my search I took a chance turn into the parking lot of a Fitzgerald dealership on Buckeystown Pike in Frederick. It was late in the evening and Mark was out on the lot and as he went to enter the building I asked for the hours. Mark was very pleasant and told me to come in as there was an hour or two left until closing. Mark was kind, courteous, knowledgeable and willing to go the extra mile to help me secure a reliable vehicle. Mark was never pushy and offered to run my credit and see what may be available. Due to the late hour, he informed me it would be the following day before he had an answer. The next day, he called and let me now I was approved for a new 2014 VW Jetta with a monthly payment lower than what I was able to pay!! Mark and Fitzgerald has been an absolute pleasure to work with and a complete unexpected surprise. I would recommend to anyone looking for a vehicle to check with Mark at Fitzgerald Auto Mall! More

Excellent lease on a 2015 Mazda6 Grand Touring I leased a 2015 Mazda6 Grand Touring from your dealership. My salesman, Andrew Linker, was outstanding. He answered all of the questions my wife and I leased a 2015 Mazda6 Grand Touring from your dealership. My salesman, Andrew Linker, was outstanding. He answered all of the questions my wife and I asked, was helpful during our test drive in pointing out the features and ride qualities of the vehicle, and assisted us until well after closing time with our purchase. Sondra Kelley did a great job of explaining the lease numbers to us, and helped me to understand the differences between the deal that was offered and my expiring lease on a competitor manufacturer vehicle, which enabled me to compare "apples to apples". Lastly, Justin in finance was very efficient in processing the final paperwork. Andrew, Sondra, and Justin were all pleasant and courteous throughout the transaction. I am very pleased with the vehicle, the lease particulars, and my decision to obtain the vehicle through Fitzgerald Mazda of Frederick. More

Mrs.Britney Mellott Completely Satisfied, these gentlemen worked hard to get me the vehicle and price i wanted to pay, i would definitely recommend this dealership and th Completely Satisfied, these gentlemen worked hard to get me the vehicle and price i wanted to pay, i would definitely recommend this dealership and these two gentlemen to family and friends More

Great experience at Fitzgerald My dealings with Michael McCauley, Ben Kelley, and Michael Bennett were fantastic. They provided me detailed information so we could make a good deci My dealings with Michael McCauley, Ben Kelley, and Michael Bennett were fantastic. They provided me detailed information so we could make a good decision on our new vehicle purchase, a 2014 Chevy Traverse LTZ. They took the time to provide personal experiences about using Onstar, etc. We all felt very good working with them and their professionalism is outstanding. We are glad we came to Fitzgerald and look forward to a continued positive relationship with your dealership. More