Fitzgerald Chevrolet Frederick
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 542 reviews
Excellent Experience Did all of my research on their very user-friendly website, found exactly what I wanted. Went in to the dealership the next day, got all of my questi Did all of my research on their very user-friendly website, found exactly what I wanted. Went in to the dealership the next day, got all of my questions answered. Sat down with my salesman, Andrew Linker, and was out the door in my new truck in a very timely manner. Would highly recommend the dealership to all of my family and friends, or anyone looking to have a pleasant experience with the purchase of theirs new vehicle. More
Purchase of used Lexus My salesman, Mark Lawson, was by far one of the most personable, knowledgeable, efficient, sales people I have ever dealt with in the past 60 years. My salesman, Mark Lawson, was by far one of the most personable, knowledgeable, efficient, sales people I have ever dealt with in the past 60 years. I have no hesitation recommending him to others. The Fitzgerald Auto Stores should be thankful he's not working for their competition. More
Great experience at Fitzgerald Chevrolet After spending 2 days haggling at Criswell, I decided to give Fitzgerald a try. I was not disappointed! Earnest took great care of all my concerns, a After spending 2 days haggling at Criswell, I decided to give Fitzgerald a try. I was not disappointed! Earnest took great care of all my concerns, and went above and beyond what a typical salesman would do including taking a road trip with me to bring my 2nd trade in to the lot, as well as hunting down some tools I needed to take out my old radio from the trade-in truck. Thank you. Overall experience was also fantastic - pricing was fair, lowest in the area, and completely transparent. Most importantly the value I received for my trade-in was exactly what I was looking for (while the other guys offered significantly less). The financing dept did a great job also - no hard sells at all on the "extras" like rust proofing or gap insurance which is so typical these days. I will definitely deal here again. Thanks. More
Had along discussion Mike, and I had a long discussion about a used vehicle they sold me "AS-IS". and by the end of the very lengthy conversation in which I felt like my Mike, and I had a long discussion about a used vehicle they sold me "AS-IS". and by the end of the very lengthy conversation in which I felt like my time would've been much better spent if I would have just stood outside the "AS-IS" vehicle they sold me and just yelled at it hoping it would miraculously fix itself. It was made very clear that his interruption of selling a "AS-IS" vehicle (that there not required to disclose any info on the additional work they did in-order to get it "LOT READY") is as long as one of the many forms you are required to sign when purchasing a vehicle has a stamp of "AS-IS" then they can sell you any vehicle they can get you to drive off the lot in. and it your problem then.....thanks for standing behind what you sell regardless of what you legally liable to do. In-order to make the to this vehicle and make it drivable again it would cost me another 2/3 of what paid for it (that includes what I already paid for the transmission, and the other repairs) and I only drove it for 6 months until it was no longer little issues (GPS, stero, 4wheel drive, horn, ABS, Traction control, getting my rim cut off because they over tightened it the lugs nuts .....they did get me a new used rim, thanks to Andrew the service manager he also provided me with a reasonable quote to replace the transfer case with another used since apparently it's been replaced before.) that was after i had the transmission replaced by AAMCO, which I thought the clunking noise that had been going on for sometime was my transmission going bad but turns out that was the used transfer-case and most recently the heating core. All 3 of the major issue came with-in a month of one another or roughly 150miles. But It was made very clear they are not responsible nor required to sell any one a car that should be at least drivable for 6-8months let alone half the time that you financed for, as long as the have your signature with a "AS-IS" stamp on it. Thanks for the the lesson in business ethics. Bruce was good to deal with tho, and some of the other staff did try help or pass me on to someone else not sure which. They sure wont be my "Dealership for Life" More
An unexpected experience with a magnificent outcome I happened to meet Mark Lawson by chance one evening as I was looking for a used car I could afford to purchase and payoff due to an unfortunate finan I happened to meet Mark Lawson by chance one evening as I was looking for a used car I could afford to purchase and payoff due to an unfortunate financial circumstance that left me to believe I would not be able to obtain financing. I am self employed and my credit score is low so in my search I took a chance turn into the parking lot of a Fitzgerald dealership on Buckeystown Pike in Frederick. It was late in the evening and Mark was out on the lot and as he went to enter the building I asked for the hours. Mark was very pleasant and told me to come in as there was an hour or two left until closing. Mark was kind, courteous, knowledgeable and willing to go the extra mile to help me secure a reliable vehicle. Mark was never pushy and offered to run my credit and see what may be available. Due to the late hour, he informed me it would be the following day before he had an answer. The next day, he called and let me now I was approved for a new 2014 VW Jetta with a monthly payment lower than what I was able to pay!! Mark and Fitzgerald has been an absolute pleasure to work with and a complete unexpected surprise. I would recommend to anyone looking for a vehicle to check with Mark at Fitzgerald Auto Mall! More
Excellent lease on a 2015 Mazda6 Grand Touring I leased a 2015 Mazda6 Grand Touring from your dealership. My salesman, Andrew Linker, was outstanding. He answered all of the questions my wife and I leased a 2015 Mazda6 Grand Touring from your dealership. My salesman, Andrew Linker, was outstanding. He answered all of the questions my wife and I asked, was helpful during our test drive in pointing out the features and ride qualities of the vehicle, and assisted us until well after closing time with our purchase. Sondra Kelley did a great job of explaining the lease numbers to us, and helped me to understand the differences between the deal that was offered and my expiring lease on a competitor manufacturer vehicle, which enabled me to compare "apples to apples". Lastly, Justin in finance was very efficient in processing the final paperwork. Andrew, Sondra, and Justin were all pleasant and courteous throughout the transaction. I am very pleased with the vehicle, the lease particulars, and my decision to obtain the vehicle through Fitzgerald Mazda of Frederick. More
Mrs.Britney Mellott Completely Satisfied, these gentlemen worked hard to get me the vehicle and price i wanted to pay, i would definitely recommend this dealership and th Completely Satisfied, these gentlemen worked hard to get me the vehicle and price i wanted to pay, i would definitely recommend this dealership and these two gentlemen to family and friends More
Great experience at Fitzgerald My dealings with Michael McCauley, Ben Kelley, and Michael Bennett were fantastic. They provided me detailed information so we could make a good deci My dealings with Michael McCauley, Ben Kelley, and Michael Bennett were fantastic. They provided me detailed information so we could make a good decision on our new vehicle purchase, a 2014 Chevy Traverse LTZ. They took the time to provide personal experiences about using Onstar, etc. We all felt very good working with them and their professionalism is outstanding. We are glad we came to Fitzgerald and look forward to a continued positive relationship with your dealership. More
Great purchasing experience! While other local dealers wouldn't take the time to locate a Cruze with the specific features we wanted, Fitzgerald had THREE on the lot that fit our While other local dealers wouldn't take the time to locate a Cruze with the specific features we wanted, Fitzgerald had THREE on the lot that fit our rather strict criteria. Jason Hallen answered every one of my e-mail questions… even at 06:30 AM…always promptly, professionally, & courteously. Jason had our top two choices ready for us when we arrived for our test-drive appointment. At the time of purchase, he calculated the sale with both MD & PA titling…saving us over $500! At delivery, although Jason had to be out of the office, Daniel Haft stepped in to review the car's features & operation, sync our phone, & help us register with OnStar. Great teamwork, friendly no-pressure staff - a winning combination. More
Buying a new Equinox Marc is an awesome salesman! My wife and I took off work on a cold February Monday to buy a new car. Our intention was to check at least two dealers Marc is an awesome salesman! My wife and I took off work on a cold February Monday to buy a new car. Our intention was to check at least two dealerships so we went to Fitzgearld first. We were looking at Malibus and Marc came out and asked if we would like to test drive one. Marc brought up the Malibu while we waited inside the warm show room. After driving the Malibu, we decided against it; did not like the engine shutoff feature. We then checked out the Equinox. Marc was very patient while we test drove one, and gave us privacy to decide if we really wanted the car, and helped us with the decesion process due to the large selection of Equinoxs available. We chose a blue one with houndstooth seats, similar to the classic '69 Camaro's optional interior. After choosing to buy the Equinox, Marc was extremely diligent helping us through the entire process, including the financing, the vehicle prep, and the explanation of all of the accoutrements that come with a new car. The Bluetooth is a great feature! We did the entire process in one day, and never needed to visit another dealership. I will definitely buy another car or truck from Fitzgearld, especially from Marc. THANKS MARC WE LOVE OUR EQUINOX!!!! More