Fitzgerald Chevrolet Frederick

looked out for me Brent and company made me feel like they were working to get me a good deal for what I wanted. I'm really enjoying my new Mazda6. Brent and company made me feel like they were working to get me a good deal for what I wanted. I'm really enjoying my new Mazda6. More

Wonderful experience We went in last weekend and was very pleased with our experience. We couldn't decided whether to purchase or lease one. Our sales rep Brent Johns wa We went in last weekend and was very pleased with our experience. We couldn't decided whether to purchase or lease one. Our sales rep Brent Johns was very helpful. He listened to our needs and did a great job. During the whole process, we didn't feel any pressure. Not only Brent, the whole term was very professional, outstanding and easy to work with. We leased a Jetta. More

New Car sale Went in for a new Equinox. Mark Lawson was my sales person. I know I am not the easiest lady to deal with by Mr Lawson was patient and understanding. Went in for a new Equinox. Mark Lawson was my sales person. I know I am not the easiest lady to deal with by Mr Lawson was patient and understanding. I knew what I wanted and knew what my budget was and respected my wants and budget. He did not not try to sell me what he felt I should have nor did the try make a big commission off of me. If he can deal with me and I left happy he can deal with anyone. More

Awesome customer service I recently went in to Fitzgerald to purchase a car, and was extremely pleased with my service. My sales rep Mark Lawson was so understanding and helpf I recently went in to Fitzgerald to purchase a car, and was extremely pleased with my service. My sales rep Mark Lawson was so understanding and helpful, and he was able to get me in a lightly used 2015 Chevy Malibu. There was no games or gimmicks. I said my price range, and I got it. The customer service I experienced with Mark, let alone the whole facility, was outstanding. Go here, and ask for Mark! You won't regret it!! More

Great experience We went to trade in our 2013 CX-9 for the 2016. They listened to our needs and did a great job meeting them. Very professional and easy to work with We went to trade in our 2013 CX-9 for the 2016. They listened to our needs and did a great job meeting them. Very professional and easy to work with. More

Purchase of preowned Luxury SUV My sales representative, Rob Moreno, was great. Very polite and informative. The manager, however, was incredibly rude and because of his attitude an My sales representative, Rob Moreno, was great. Very polite and informative. The manager, however, was incredibly rude and because of his attitude and extreme rudeness I would NOT recommend purchasing from this dealership! I was purchasing a high end vehicle and was a serious buyer. We drove all the way from PA and was treated terribly. More

Well Done! Excellent customer care received from Mrs. Lina Yi as well as a great learning experience for my daughter. I really appreciated the effort Mrs. Yi pu Excellent customer care received from Mrs. Lina Yi as well as a great learning experience for my daughter. I really appreciated the effort Mrs. Yi put forth in ensuring we were comfortable and well informed. More

2010 Honda Insight The Car Buying experience was awesome! Our salesman Mark Lawson was very helpful and very knowledgeable about the car. He answered all our questions a The Car Buying experience was awesome! Our salesman Mark Lawson was very helpful and very knowledgeable about the car. He answered all our questions and was professional. The only downside to the whole experience was that they did not clean the inside of the car and we had to clean it ourselves when we got home. More

Outstanding sales experience in every respect We had been searching for a vehicle to replace a 2012 Chevy Sonic. I was uncertain as to whether I wanted a brand new car or a late model used car. We had been searching for a vehicle to replace a 2012 Chevy Sonic. I was uncertain as to whether I wanted a brand new car or a late model used car. In several cases I saw cars on Cars.com that seemed like good deals only to find that the cars had been sold or the prices had changed. Then I spotted a 2015 Sonic with low mileage and really good price from your dealership. Since I am from Virginia was a little hesitant to go out of state, but I called to check and the car was available at the price quoted. Moreover, I could pay Virginia tax, so it was like staying in state. And the deal was even better than I expected! Frankly, I feel that I got a better than brand new car. I cannot say enough about how pleased I was with Jason Saville, your salesperson. He was polite, friendly, knowledgeable, and helpful to the nth degree. And while I cannot recall the name of the woman who did the financing for us, I was also very impressed with her friendliness and professionalism. You have a great staff. More

Best Car Buying Experience EVER! We switch cars every 2 to 3 years, and we've gone through 5 cars in the last 10 years and our experience at Fitzgerald Mazda in Frederick was the best We switch cars every 2 to 3 years, and we've gone through 5 cars in the last 10 years and our experience at Fitzgerald Mazda in Frederick was the best. Jessica was friendly, professional and knows the features on the cars (cannot be said for a lot of other sales people out there). They were never pushy and we never felt pressured to make any decision. Also this is one of the fastest car buying process we have had. Went to test drive on Saturday, which took a about an hour. Left a deposit and came back on the following Tuesday to pick up the car. We spent more time on 270 driving from DC to Frederick than we spent at the dealership. The finance manager was very friendly and didn't push any extra add-ons (probably because this is a lease), and we were out of there in about an hour. And guess what, we ran into more traffic on 270 on the way back home... When we are ready to turn in this Mazda for another Mazda or VW, we will definitely be back to see Jessica at Fitzgerald's in Frederick. More