Fitzgerald Chevrolet Frederick

Awesome customer service I recently went in to Fitzgerald to purchase a car, and was extremely pleased with my service. My sales rep Mark Lawson was so understanding and helpf I recently went in to Fitzgerald to purchase a car, and was extremely pleased with my service. My sales rep Mark Lawson was so understanding and helpful, and he was able to get me in a lightly used 2015 Chevy Malibu. There was no games or gimmicks. I said my price range, and I got it. The customer service I experienced with Mark, let alone the whole facility, was outstanding. Go here, and ask for Mark! You won't regret it!! More

Great experience We went to trade in our 2013 CX-9 for the 2016. They listened to our needs and did a great job meeting them. Very professional and easy to work with We went to trade in our 2013 CX-9 for the 2016. They listened to our needs and did a great job meeting them. Very professional and easy to work with. More

Purchase of preowned Luxury SUV My sales representative, Rob Moreno, was great. Very polite and informative. The manager, however, was incredibly rude and because of his attitude an My sales representative, Rob Moreno, was great. Very polite and informative. The manager, however, was incredibly rude and because of his attitude and extreme rudeness I would NOT recommend purchasing from this dealership! I was purchasing a high end vehicle and was a serious buyer. We drove all the way from PA and was treated terribly. More

Well Done! Excellent customer care received from Mrs. Lina Yi as well as a great learning experience for my daughter. I really appreciated the effort Mrs. Yi pu Excellent customer care received from Mrs. Lina Yi as well as a great learning experience for my daughter. I really appreciated the effort Mrs. Yi put forth in ensuring we were comfortable and well informed. More

2010 Honda Insight The Car Buying experience was awesome! Our salesman Mark Lawson was very helpful and very knowledgeable about the car. He answered all our questions a The Car Buying experience was awesome! Our salesman Mark Lawson was very helpful and very knowledgeable about the car. He answered all our questions and was professional. The only downside to the whole experience was that they did not clean the inside of the car and we had to clean it ourselves when we got home. More

Outstanding sales experience in every respect We had been searching for a vehicle to replace a 2012 Chevy Sonic. I was uncertain as to whether I wanted a brand new car or a late model used car. We had been searching for a vehicle to replace a 2012 Chevy Sonic. I was uncertain as to whether I wanted a brand new car or a late model used car. In several cases I saw cars on Cars.com that seemed like good deals only to find that the cars had been sold or the prices had changed. Then I spotted a 2015 Sonic with low mileage and really good price from your dealership. Since I am from Virginia was a little hesitant to go out of state, but I called to check and the car was available at the price quoted. Moreover, I could pay Virginia tax, so it was like staying in state. And the deal was even better than I expected! Frankly, I feel that I got a better than brand new car. I cannot say enough about how pleased I was with Jason Saville, your salesperson. He was polite, friendly, knowledgeable, and helpful to the nth degree. And while I cannot recall the name of the woman who did the financing for us, I was also very impressed with her friendliness and professionalism. You have a great staff. More

Best Car Buying Experience EVER! We switch cars every 2 to 3 years, and we've gone through 5 cars in the last 10 years and our experience at Fitzgerald Mazda in Frederick was the best We switch cars every 2 to 3 years, and we've gone through 5 cars in the last 10 years and our experience at Fitzgerald Mazda in Frederick was the best. Jessica was friendly, professional and knows the features on the cars (cannot be said for a lot of other sales people out there). They were never pushy and we never felt pressured to make any decision. Also this is one of the fastest car buying process we have had. Went to test drive on Saturday, which took a about an hour. Left a deposit and came back on the following Tuesday to pick up the car. We spent more time on 270 driving from DC to Frederick than we spent at the dealership. The finance manager was very friendly and didn't push any extra add-ons (probably because this is a lease), and we were out of there in about an hour. And guess what, we ran into more traffic on 270 on the way back home... When we are ready to turn in this Mazda for another Mazda or VW, we will definitely be back to see Jessica at Fitzgerald's in Frederick. More

Amazing people!!! Just bought my 2012 Mazda 3s! Mr. Mark Lawson was amazing. He was very helpful and really understood what my thoughts were. When I came to the dealer Just bought my 2012 Mazda 3s! Mr. Mark Lawson was amazing. He was very helpful and really understood what my thoughts were. When I came to the dealer today, I wasn't sure about purchasing but he was really patient and answered every doubt that I had in mind. I really appreciate his help. He knows well how to perform his job by being friendly and resourceful. More

Mark Lawson I have to say that my purchase of the 2008 HHR has been one of the quickest & easiest Car purchase from a Dealership that I have experienced. My sales I have to say that my purchase of the 2008 HHR has been one of the quickest & easiest Car purchase from a Dealership that I have experienced. My salesman Mark Lawson has to be one of top sales people that I have had the pleasure to deal with. I would recommend anyone looking to buy a car, to see Mark. I would definitely see Mark first for any future auto purchases. More

They lie about the 180 inspection I bought my car in November. It is only 6 months from when I bought it. I have put my car in the shop 4 times. Now I have a 3000 dollar fix I can't af I bought my car in November. It is only 6 months from when I bought it. I have put my car in the shop 4 times. Now I have a 3000 dollar fix I can't afford. The extended warranty you buy is not worth it the won't help you unless the engine blows up or transmission falls out. Now I will have to do a voluntary repossion because, I can't fix it. They people are liars and crooks I feel bad I help give them business!!!!!!! More