Fitzgerald Chevrolet Frederick

Car Buying the Way it Should be We've been looking for a used VW Jetta with manual transmission for some time, having gone to several dealers. Fitzgerald's was the last place we vis We've been looking for a used VW Jetta with manual transmission for some time, having gone to several dealers. Fitzgerald's was the last place we visited; we should have gone there first. The experience was actually pleasant. Both Mark of Sales and Josh of Finance made the experience essentially pain free and provided us the information we needed to make our decision in a no hassle, no pressure environment. From now on, the Fitz way is the only way we'll go when purchasing a new or used car. More

Quick and painless! It did not hurt that we knew what we wanted. But Brent made the whole process of test driving, trading, and buying our new Passat very pleasant. Ver It did not hurt that we knew what we wanted. But Brent made the whole process of test driving, trading, and buying our new Passat very pleasant. Very knowledgeable, not pushy or cheesy, and has the best route for test driving a vehicle that I have ever experienced. I highly recommend Brent at this dealership if you are interested in these makes and models. More

In our best interest We went in to check on a recall for our 2012 VW CC, and to inquire about possible options to buy or lease a replacement vehicle. Brent Johns did a s We went in to check on a recall for our 2012 VW CC, and to inquire about possible options to buy or lease a replacement vehicle. Brent Johns did a superb job, without any pressure, of presenting options that were in our best interest. He made our decision to purchase a 2016 Passat very easy and an excellent experience. We certainly recommend Brent and the Fitzgerald Auto Mall. More

Surprisingly great experience I had a really great experience buying my Passat yesterday. Bent Johns was really easy to work with and seemed to have a level of empathy for me, the I had a really great experience buying my Passat yesterday. Bent Johns was really easy to work with and seemed to have a level of empathy for me, the customer, not always seen in this industry. During the transaction, I never mentioned previous negative experiences at the dealership that I and my family have had which resulted in purchases elsewhere. Brent changed my opinion of the dealership and sold me the car I wanted without all of the hours long crap and drudgery sometimes involved. Also, the price of the car was competitive enough that I felt further shopping unnecessary. Overall, the next time I buy a car, if Brent is selling what I want, he will be my first visit. More

Highly Responsive & Helpful I went to Fitzgerald Auto Mall knowing I wished to purchase a car, and Brent Johns took the initiative to introduce himself and guide us through the c I went to Fitzgerald Auto Mall knowing I wished to purchase a car, and Brent Johns took the initiative to introduce himself and guide us through the car offerings. He was knowledgeable and helpful, and helped steer me towards the right car. In all communication throughout the looking process, and then even after the purchase, he's been attentive, responsive, and easy to work with. He's done a magnificent job of being present when you could use it, without tipping into excessive calling. He's very polite and personable, making talking with him easy. I'd highly recommend working with him and with Fitzgerald Auto Mall, which has been such a smooth process throughout. Five months in, and I'm so glad I chose to worth with them. Every step of the way has been a piece of cake, and they make sure my car is taken care of (making it easy for even absent-minded people like me, with helpful reminders, a free servicing, and a highly easy-to-use app!). I've been thrilled, and would highly recommend Brent Johns and Fitzgerald Auto Mall. More

Professional and no pressure We felt like Brent's goal was to find the car that was right for us and were never pressured to buy. He gave us a very helpful orientation to our new We felt like Brent's goal was to find the car that was right for us and were never pressured to buy. He gave us a very helpful orientation to our new Mazda's features and was able to answer all of our questions. More

Fantastic buying experience. I could not have had a better experience. Brent was very professional, and the price could not be beat. There was absolutely no pressure or back and f I could not have had a better experience. Brent was very professional, and the price could not be beat. There was absolutely no pressure or back and forth shady tactics on pricing that I have experienced at many other dealers. Brent was upfront with all information, and was very knowledgeable about the vehicle I was looking at. More

looked out for me Brent and company made me feel like they were working to get me a good deal for what I wanted. I'm really enjoying my new Mazda6. Brent and company made me feel like they were working to get me a good deal for what I wanted. I'm really enjoying my new Mazda6. More

Wonderful experience We went in last weekend and was very pleased with our experience. We couldn't decided whether to purchase or lease one. Our sales rep Brent Johns wa We went in last weekend and was very pleased with our experience. We couldn't decided whether to purchase or lease one. Our sales rep Brent Johns was very helpful. He listened to our needs and did a great job. During the whole process, we didn't feel any pressure. Not only Brent, the whole term was very professional, outstanding and easy to work with. We leased a Jetta. More

New Car sale Went in for a new Equinox. Mark Lawson was my sales person. I know I am not the easiest lady to deal with by Mr Lawson was patient and understanding. Went in for a new Equinox. Mark Lawson was my sales person. I know I am not the easiest lady to deal with by Mr Lawson was patient and understanding. I knew what I wanted and knew what my budget was and respected my wants and budget. He did not not try to sell me what he felt I should have nor did the try make a big commission off of me. If he can deal with me and I left happy he can deal with anyone. More