Fitzgerald Chevrolet Frederick

Great service. Glad I came here. I originally bought a Passat but changed my mind two days later and wanted a different car. Mark made the switch quickly and easily. Glad I came here. I originally bought a Passat but changed my mind two days later and wanted a different car. Mark made the switch quickly and easily. More

DON"T BOTHER AVOID FITZGERALD SERVICE!! Without a doubt the worst service department I have ever dealt with. We took our car in about a year ago for an oil change AVOID FITZGERALD SERVICE!! Without a doubt the worst service department I have ever dealt with. We took our car in about a year ago for an oil change. When we went in to get it the seats had grease stains on them. When we brought it to their attention, they were indignant and rude about it. They wiped at the spots but I ended up finishing the job myself. A year later I get a recall notice and decide to try Fitzgerald again since it is the closest Chevy dealer. I had them change the oil as well. Came to pick it up and it had grease on both front seats and one of the seats was reclined most of the way back. The service manager on duty did offer to detail the car but they needed to keep it through the end of Monday (from Saturday) I came in at 5 on Monday and the service advisor had instant attitude when we came in.. I go out to the car and it was clean but on the outside was a large black smudge. The service manager came out and cleaned it off but was very short and unfriendly about it.. If you like being treated well by the dealership doing your work try Criswell.. It’s a little further to drive but they actually value their customers. More

thanks Jason Jason was the best, he took the time needed to explain things to me and was very helpful to both me and my wife. thanks much Jason your the kind of p Jason was the best, he took the time needed to explain things to me and was very helpful to both me and my wife. thanks much Jason your the kind of person that will make me come back to Fitzgerald. More

Great deal Got a great deal on the car of my dreams! Jason worked within my budget to get me where I wanted. He was kind, thoughtful, and very informative! Will Got a great deal on the car of my dreams! Jason worked within my budget to get me where I wanted. He was kind, thoughtful, and very informative! Will be a Fitzgerald member for life. More

Customers for Life We have purchased 3 vehicles from Fitzgerald's. Treated great. Service are honest & fair. Next car, Fitzgerald's is the only place we'll go. We have purchased 3 vehicles from Fitzgerald's. Treated great. Service are honest & fair. Next car, Fitzgerald's is the only place we'll go. More

Excellent experience as always. I have been buying cars from Fitzgerald's for over 20 years. I would not buy a car from any other dealer. The sales staff are excellent and the Fitz a I have been buying cars from Fitzgerald's for over 20 years. I would not buy a car from any other dealer. The sales staff are excellent and the Fitz advantage is really great. I love the no hassle deal and I got a very fair price for my trade in. They found the exact car I wanted at another dealer and brought it into the dealership the same day. I could not be more satisfied. Brent Johns was fantastic sales associate. I would recommend highly to help with any purchase. More

Another Great Experience at Fitzgerald! We recently had another great experience purchasing a car at Fitzgerald. This was our second car purchased at Fitzgerald in the last two years. Just We recently had another great experience purchasing a car at Fitzgerald. This was our second car purchased at Fitzgerald in the last two years. Just like the first purchase, we felt good about this from start to finish. Fitzgerald pricing on quality preowned vehicles is second to none. Jason Saville was extremely helpful from the first handshake to our follow-up questions two-weeks after the purchase. There was no pressure, everything was very casual and pleasant. He let us ask all the questions and followed up with knowledgeable, straight-forward answers. It was pleasure working with Jason! I must also mention that Kevin Bull in the service department is the reason we started shopping for our last two cars at Fitzgerald. We have had our GM cars serviced with Kevin for the last 5 years. Kevin provides amazing service support. From answering our mundane questions, to offering different options for service/repairs, to a precise explanation of exactly what is needed – Kevin keeps our vehicles maintained and makes us feel comfortable explaining every step of the process. Whether we walk in the front door, back door or a side door, we are always greeted by a personable and helpful associate. That is why we will continue to bring all of our business to Fitzgerald. More

Service for my Chevy Tahoe I have owned many different makes/models of cars throughout my lifetime but this is my first time owning a Chevy. And I am thoroughly impressed with I have owned many different makes/models of cars throughout my lifetime but this is my first time owning a Chevy. And I am thoroughly impressed with Fittzgerald Auto Mall in Frederick. EVERY person I have ever dealt with at this location is extremely professional and courteous. In the service department, I've worked with Seth Dawson several times and most recently, Kevin Bull. I would give 6 or more stars if I could! More

Best Auto Purchasing Experience – Ever!! This was the easiest and best auto purchasing experience we have ever encountered, particularly due to our salesman Brent Johns. My wife and I alread This was the easiest and best auto purchasing experience we have ever encountered, particularly due to our salesman Brent Johns. My wife and I already knew what vehicle we wanted to purchase, and I contacted Fitzgerald Auto Mall to speak to a Mazda salesman. I was immediately connected to Brent Johns. I explained to him our current vehicle situation and our purchasing needs. Brent was very knowledge about the Mazda 6 we were inquiring about, and answered all my questions and concerns. If Brent did not have an immediately answer for me, he researched the answer and contacted me within a very reasonable time period, usually within minutes. Due to my wife and I living over an hour from the dealership (different state), Brent made sure to get all the required documents from us prior to our purchase date in order to expedite the purchase process when we arrived. When we arrived at the dealership, we were approached by very friendly staff. The transaction process went smoothly, and our Finance Manager Mike Sienkiewicz was also very friendly and knowledgeable. This was by far the best car buying experience my wife and I ever had. If you are ever in the market for a Mazda or any other vehicle offered by Fitzgerald Auto Mall, you will not be disappointed. One of the best parts about this dealership is their “No Haggle” practice. We will definitely be coming back in three years when our new vehicle lease is coming to an end. More

Best experience buying a car ever Brent is a straight forward shooter. Easy to talk to and no "salesy" stuff to deal with. Working with him and the dealer overall was clean and simple. Brent is a straight forward shooter. Easy to talk to and no "salesy" stuff to deal with. Working with him and the dealer overall was clean and simple. Would HIGHLY recommend! More