Fitzgerald Chevrolet Frederick

Awesome effortless car buying experience . Came from out of state and Jason took care of everything. The purchase went smoothly and I was out the door in less than 2 hours. I would definite . Came from out of state and Jason took care of everything. The purchase went smoothly and I was out the door in less than 2 hours. I would definitely recommend Fitzgerald Auto Mall and ask for Jason Saville..... He will take care of you. Thanks again Jason!!! More

Recent lease of 2016 Mazda CX 5 My family and I recently traded in our vehicle for a new lease on a 2016 Mazda CX5 and we were pleasantly surprised with the caliber of service that w My family and I recently traded in our vehicle for a new lease on a 2016 Mazda CX5 and we were pleasantly surprised with the caliber of service that was provided, from setting up the appointment to the departure with our new vehicle from the dealership. Gary Randall contacted us from our initial Internet inquiry and scheduled our visit. He also speeded up the process by taking in our current vehicles information and told us what to expect. He greeted us and coordinated a test drive with Mark Lawson. Mark was so pleasant and easy to work with. He made each step of the process easy and was able to get us a better vehicle at a better price than we ever expected. Joshua Gutzman in finance was also very professional and did a great job explaining the paperwork and getting us on our way. Mark then gave us our keys went over a few more features in our new car. He even programmed my phone in the car's blue tooth and set my navigation system up for home! Mark definitely went above and beyond and we are so grateful for the experience and service we received. We will definitely do business with them again and will be telling our friends. More

A pleasure to work with. Brent was great to work with in purchasing our new car. No pressure, very knowledgeable about product, always kept us up to date. We ordered a car t Brent was great to work with in purchasing our new car. No pressure, very knowledgeable about product, always kept us up to date. We ordered a car to get exactly what we wanted. More

Bruce the Salesman Bruce Engle is the man. Enjoyed talking with you and making a deal. After making the deal with you things went sour with the people working on the I Bruce Engle is the man. Enjoyed talking with you and making a deal. After making the deal with you things went sour with the people working on the I owe you ticket and hate say other employees should have to take a class on how to treat the people that is giving them a job and a paycheck and not telling the guy who walk us to the ladies office to leave her know that we was not happy with what was cleaned only to hear her tell the guy that she had a bad day and was not up to more crap that day (she didn't know we were standing with him and could hear everything she said). So much for that story Once again Bruce you in my book are one of the best salesman to work with. Thanks again More

Mazda 6 Touring We recently purchased a Mazda 6 Touring from Fitzgerald. Mark Lawson was our sales representative. He was kind, and very helpful in the purchase of We recently purchased a Mazda 6 Touring from Fitzgerald. Mark Lawson was our sales representative. He was kind, and very helpful in the purchase of our car, and we're very happy with everything. More

great salesman Brent was very helpful and patient while I decided what car I really wanted. No pressure at all. I would definitely tell anyone interested in purcha Brent was very helpful and patient while I decided what car I really wanted. No pressure at all. I would definitely tell anyone interested in purchasing a car to ask for him. More

Outstanding Salesmanship! I'd like to thank Jason Saville for his outstanding salesmanship on the purchase of my new Camaro. I have purchased many vehicles in my lifetime and d I'd like to thank Jason Saville for his outstanding salesmanship on the purchase of my new Camaro. I have purchased many vehicles in my lifetime and dealing with Jason has been the best experience of them all. Straight forward, Knowledgeable and no pressure sales. Because of Jason and the Fitz way I will start here with any future purchase. I've already recommended Jason and Fitzgerald to my friends. Mark More

Great service. Glad I came here. I originally bought a Passat but changed my mind two days later and wanted a different car. Mark made the switch quickly and easily. Glad I came here. I originally bought a Passat but changed my mind two days later and wanted a different car. Mark made the switch quickly and easily. More

DON"T BOTHER AVOID FITZGERALD SERVICE!! Without a doubt the worst service department I have ever dealt with. We took our car in about a year ago for an oil change AVOID FITZGERALD SERVICE!! Without a doubt the worst service department I have ever dealt with. We took our car in about a year ago for an oil change. When we went in to get it the seats had grease stains on them. When we brought it to their attention, they were indignant and rude about it. They wiped at the spots but I ended up finishing the job myself. A year later I get a recall notice and decide to try Fitzgerald again since it is the closest Chevy dealer. I had them change the oil as well. Came to pick it up and it had grease on both front seats and one of the seats was reclined most of the way back. The service manager on duty did offer to detail the car but they needed to keep it through the end of Monday (from Saturday) I came in at 5 on Monday and the service advisor had instant attitude when we came in.. I go out to the car and it was clean but on the outside was a large black smudge. The service manager came out and cleaned it off but was very short and unfriendly about it.. If you like being treated well by the dealership doing your work try Criswell.. It’s a little further to drive but they actually value their customers. More

thanks Jason Jason was the best, he took the time needed to explain things to me and was very helpful to both me and my wife. thanks much Jason your the kind of p Jason was the best, he took the time needed to explain things to me and was very helpful to both me and my wife. thanks much Jason your the kind of person that will make me come back to Fitzgerald. More