Fitzgerald Chevrolet Frederick

My 3rd purchase from Mr. Fitzgerald I shopped my most recent purchase, a 2017 VW Jetta SE, within a 100 mile radius. I was initially thinking of a late-model used but decided to purchas I shopped my most recent purchase, a 2017 VW Jetta SE, within a 100 mile radius. I was initially thinking of a late-model used but decided to purchase new. My salesperson, Mr. Lee was gracious, a good listener, and quite patient. Once I had made my decision to buy new, I looked for the lowest price. I like the "Fitzway" method of price structure. Mr. Lee advocated for me and got the price I sought. I also purchased the peace of mind that comes with the buyer protection plan having just lost my previous car to a deer strike and having to pay for a rental out of pocket. I know I'll be taken care of after the sale, and I couldn't be happier with the quality of the whole experience as well as the quality of my new Jetta. Truly a pain-free purchase experience. Thanks to all involved, including the F&I department. Service after the sale has been stellar as well... More

First car from Fitgerald My time at Fitzgerald was very helpful. Mark Lawson addressed all of my concerns and needs. He was patient with me while I test drove several vehic My time at Fitzgerald was very helpful. Mark Lawson addressed all of my concerns and needs. He was patient with me while I test drove several vehicles before I made up my mind on the Malibu LT. Jason Saville did a great job explaining all of the car's functions. Josh was able to coordinate all of the paperwork I had to sign. I would recommend anyone looking for a vehicle to see these guys., as they have your best interest in mind. More

First Mazda Purchase = Fantastic Experience I was in the market for a car for my daughter and I narrowed my choice to a few cars. Although I never purchased a Mazda before, I thought the Mazda3 I was in the market for a car for my daughter and I narrowed my choice to a few cars. Although I never purchased a Mazda before, I thought the Mazda3 looked like a great car for my high school senior daughter. I originally submitted an inquiry (I think via cars.com) for a new 2016 Mazda3 on Christmas eve. Mark was very responsive and professional during this entire buying process. He provided me with a very detailed and thorough quote on the car, which broke down taxes and tags. Because Mark gave me such detailed information, it was more than enough for me to make a decision without even seeing the car. We made arrangements to meet two days later since our discussion happened on Christmas eve. When I got to the dealership (even before entering the building), he came out to greet me and was very polite and professional. From the original online inquiry, to the several phone calls before my dealership visit, and to the actual visit, he made sure to answer all of my questions as well as asking me if I had further questions. I completed my purchase with Mike in the end. He is also extremely friendly and professional. Of course, there are several different papers to sign (not sure why there is still so much paperwork in the car buying process) but Mike made this as painless as possible for me, explaining everything that was offered as well as what I was signing. I would definitely recommend Mark to a family member or friend when purchasing a car from Fitz and would recommend working with Mike for the final transactions. Keep up the great work guys! More

This was the BEST car buying experience I've ever had!!!! I called the dealership to ask questions about the Mazda CX5. Salesman, John Lee took the call and answered all of my questions. When I told him that I called the dealership to ask questions about the Mazda CX5. Salesman, John Lee took the call and answered all of my questions. When I told him that I wanted to test drive the car but wasn't able to come into the showroom that day, John offered to bring the car to me at home! I've never heard of this before and didn't even realize this could be an option. I was thrilled and accepted his offer. I loved the car but wanted one that was fully loaded...but they didn't have one at the time in the color I originally wanted (Soul Red with all Black interior). Later that same evening, I decided to go into the dealership to look at a different color combination. John had already gone home for the day. I asked if anyone else could help me with a few questions. Derrek Morton offered to help and didn't look annoyed at all. He was very happy, helpful, and supportive (and it was about 40 minutes before closing). Derek went out of his way to show me the other color option (Soul Red with Sand/Parchment interior). I loved it! I purchased the vehicle the very next day...on Christmas Eve! John sat with me in the car explaining all of the different features and ensuring that I understood and knew how to use everything in it. Wow! I've NEVER had a salesman do that either! John and Derrek were both awesome! Joshua Gutzman (Financing) was wonderful too. Time was of the essence as my bank was closing early on Saturday (after-all, it was Christmas Eve...); Joshua worked quickly to get all of the paperwork done in time for me to take my new car home. I am now the proud owner of a brand new Mazda CX5 Grand Touring (with only 7miles!!!!) Everyone was helpful from beginning to end. Merry Christmas to all! This has been my BEST car buying experience ever and I'm telling everyone about it!!! Thank you!!!! ~ Jacquie More

Extremely helpful, recommend to all my friends My time at Fitzgerald was very helpful. From mark Lawson to Andy Bingham they both were very concerned with my needs and not just looking to make a sa My time at Fitzgerald was very helpful. From mark Lawson to Andy Bingham they both were very concerned with my needs and not just looking to make a sale. They addressed my concerns and I would recommend anyone looking for a vehicle to see these guys, as they have your best interest in mind. More

Awesome dealership with awesome people After stumbling upon my now belove Dodge charger sxt on cars.com. I inquired about it and the dealership probably got back to me the next day. Gary After stumbling upon my now belove Dodge charger sxt on cars.com. I inquired about it and the dealership probably got back to me the next day. Gary Randles is the best car salesman I know. He doesn't force anything on you that you don't want in the car and tries to give you plenty of information on whatever I was curious about More

'Auto purchase experience" I was very fortunate to have Jason Seville as my salesperson. The morning of my appointment I almost missed the appointment because it was extremely I was very fortunate to have Jason Seville as my salesperson. The morning of my appointment I almost missed the appointment because it was extremely cold - my car wouldn't start - called Jason who drove to my home - jumped my vehicle and escorted me to the dealership. He walked me through the entire buying experience with ease. I found Jason to be very patient and knowledgeable about the vehicle of my choice and products. He followed up with phone calls to see if I needed help in setting up some of the features in my acquired vehicle. I feel my experience at Fitzgerald Auto Mall was awesome from the very beginning with Jason . His kind positive personality truly made my purchase go very smoothly. Kudos Jason - you are the best!!! Thank you for caring. More

New car Mark was awesome to work with, it was great comfront working with someone who was very knowledgeable about the vehicle as well as being very understan Mark was awesome to work with, it was great comfront working with someone who was very knowledgeable about the vehicle as well as being very understanding with the situation! More

Professional service I inquired about the car I purchased today weeks before and John Lee was the salesperson that helped me by telling me all the information I need to kn I inquired about the car I purchased today weeks before and John Lee was the salesperson that helped me by telling me all the information I need to know . Mr Lee and his sales and finance manager made the purchase easy and comfortable. They are very good on what they do and just want to share it so others can benefit as well More

My excellent car buying experience I met Mark Lawson and discussed buying a new car. Mark was very knowledgeable and helpful! He was such a pleasure to work with. He guided me throug I met Mark Lawson and discussed buying a new car. Mark was very knowledgeable and helpful! He was such a pleasure to work with. He guided me through the entire process - never leaving me to wonder what's going on or happening next. Mark made my car buying experience a pleasure and I am so happy with my new CX-5! I would definitely recommend Mark Lawson and he entire Fitz team!!! More