Fitzgerald Chevrolet Frederick

Great experience It's been a pleasure on my second purchase at Fitzgerald Baughmans lane. Mr.Lawson was very knowledgeable also very helpful getting me the right vehic It's been a pleasure on my second purchase at Fitzgerald Baughmans lane. Mr.Lawson was very knowledgeable also very helpful getting me the right vehicle with great rates. Am pleased with the whole team and I can assure you Gods willing I will make other purchases. Am very satisfied. Thanks More

Purchased a '14 GMC Terrain Purchased a new GMC Terrain. My fiancée and I just recently had a baby boy, and needed something bigger. We worked with Jason Saville for our purchase Purchased a new GMC Terrain. My fiancée and I just recently had a baby boy, and needed something bigger. We worked with Jason Saville for our purchase, this is actually the 2nd time we worked with Jason for a new vehicle, and we will continue to only buy from him. Very easy process and so helpful!! More

Very comfortable When purchasing my 2005 RAV4 Mark was my sales associate. He had been looking for a specific vehicle for me for months and when he found one that met When purchasing my 2005 RAV4 Mark was my sales associate. He had been looking for a specific vehicle for me for months and when he found one that met the criteria and price range I had given him he called me right away to take a test drive. He was very thorough and explained everything to my satisfaction. He did his very best to make sure my experience was low stress explaining step-by-step as we went along in the process which I appreciated very much. If I ever buy another vehicle I wouldn't hesitate to call Mark again. He was honest and up-front all the way! More

Professional, responsive and efficient Bought a used 2016 Chevy 3500 truck. Saw the truck online and sent a message - received a quick response. Explained we were about a three hour drive a Bought a used 2016 Chevy 3500 truck. Saw the truck online and sent a message - received a quick response. Explained we were about a three hour drive and requested the sales person to call us as he physically walked around the vehicle and described and confirmed the condition of the vehicle - a very honest and straight forward exchange followed. No pressure and informative once at the dealership. Acceptable, good value for our trade. All paperwork completed smoothly and we were on our way. More

Another winning Experience Recently we purchased our 4th and 5th Mazdas , our 2nd and 3rd from Fitzgerald in Frederick. In addition, partly as a result our endorsements our son Recently we purchased our 4th and 5th Mazdas , our 2nd and 3rd from Fitzgerald in Frederick. In addition, partly as a result our endorsements our son and some friends have accounted for 5 more Mazdas, all from Fitzgerald. We are all agreed that the purchasing experience here is about as smooth and stress free an experience as can be expected and the prices have always been sufficiently competitive to make shopping around an unnecessary effort. We have always been treated well by the staff and this time Jason in particular went above and beyond. I was looking for two vehicles and between price quotes, financing quotes, feature comparisons and test drives, Jason stuck with me with patience and good cheer throughout the entire all-day process. We are very pleased with our new CX5 and MX5 Miata and I want to thank you, Jason for making it a great experience! More

Great Service I want to thank David Harrison at Fitzgerald Auto Mall in Frederick, MD for providing me with very informative information prior to my daughter gettin I want to thank David Harrison at Fitzgerald Auto Mall in Frederick, MD for providing me with very informative information prior to my daughter getting her second car at this location and with David. He also assisted my other daughter in helping her get her car about three years ago and he provided the same excellent customer service. Thank you David my daughter is very happy with your outstanding customer service. I highly recommend you see David Harrison at this location he is extremely helpful and knowledgeable! More

Second Car I Bought There I Always Have A Great Experience Everytime I Visit There. This Is My Second Car I Bought From Jason He's A Great Sales Associate . I Always Have A Great Experience Everytime I Visit There. This Is My Second Car I Bought From Jason He's A Great Sales Associate . More

Bait and switch Car price on Cargurus and OTD price provided to me not only included the Mazda $500 (which I suspected, but was not sent in the email), but also was o Car price on Cargurus and OTD price provided to me not only included the Mazda $500 (which I suspected, but was not sent in the email), but also was only valid, I was told when prepared to buy, if I used their financial ng ( which would not be the Mazda offered 0% ). If I wanted the 0% and $500 offer, I would pay them the $500 and $1500 more. Happily, I walked away and bought a great civic hatchback sport touring. More

Satisfying a Tough Customer I have been around the block a few times and not easily satisfied or content with some dealer "take it or leave it" offers. There is no last word or u I have been around the block a few times and not easily satisfied or content with some dealer "take it or leave it" offers. There is no last word or ultimatums in negotiations. I have been doing pricing, forecasting and negotiation in the Aerospace industry for more years then I care to remember. I knew what I wanted to pay, what (I felt) was the intrinsic value of a new - prior model year vehicle should be; I was not easily swayed. The dealers initial offering was alright but not great, we were substantially far apart on price and I honestly thought I would have to continue shopping. This is the point in the process were John Lee and I exchanged 12-15 emails, negotiating, expressing opinions & frustrations, sharing a laugh or two. John Lee was honest, knowledgeable and gifted with patient and perseverance. In short he got me the deal - the price I wanted - where I couldn't say no. I live in CT and drove down 290 miles and back to pick up my new MX5.......and I would do it again. John Lee is the man and Fitzgerald is the dealership, accept no substitutes. More

Hani Hooked it Up! Hani Aranca is the man! My husband and I just leased our brand new Mazda CX-5, and Hani made the entire experience seamless and stress-free. As excite Hani Aranca is the man! My husband and I just leased our brand new Mazda CX-5, and Hani made the entire experience seamless and stress-free. As excited as we were about getting a new car, the thought of dealing with the runaround and insincerity we'd been accustomed to in the past kept us away from a dealership. Our experience with Hani at Fitzgerald Auto Mall was exactly the opposite. His service was knowledgable and helpful, his personality is authentic, fun, and confident. Hani makes buying a new car an experience you can enjoy! You can relax and take comfort in knowing that you are in capable hands. We LOVE our new car! I would recommend Hani to any of my friends or family, and already have! More