Fitzgerald Chevrolet Frederick

Professional, courteous, efficient We had a very satisfactory experience trading in a vehicle we no longer needed and obtaining a replacement truck through Mark Lawson. He was patient, We had a very satisfactory experience trading in a vehicle we no longer needed and obtaining a replacement truck through Mark Lawson. He was patient, professional and knowledgeable. Zack Sherman was also very easy to work with and very efficient and personable. We have purchased vehicles at other dealerships and this experience was without a doubt the most efficient and professional of our experiences. The trade in evaluation of our original vehicle was one of the most competitive we received. More

An excellent car buying experience We went into the day with a list of vehicles we wanted to look at across Maryland. After some awful experiences at other dealerships, Fitzgerald was o We went into the day with a list of vehicles we wanted to look at across Maryland. After some awful experiences at other dealerships, Fitzgerald was our last stop of the day. We didn't have to purchase a vehicle that day, we were even preparing for another day of searching the following week. After meeting with Jason and test-driving the vehicle, we knew that Fitzgerald was the real deal. I called the day before to make sure the vehicle was still in stock and spoke with Jason, he assured me it was and kept in contact with me throughout the day. It was easy to schedule an appointment with him on our way to Fitzgerald, and as soon as we got there, he sat us down and showed us all of the information they had on the car including all of the work that was done to it after trade-in. He showed us a great route for our test drive to really test the vehicle in different locations. The no haggle pricing made the buying experience very easy, as the vehicle was priced very fair and they were very transparent with the price. No out of control fees or passed on costs. The car was very clean, and I drove off the lot with a full tank of gas thanks to Jason. I would recommend Fitzgerald Auto Mall, and specifically Jason, to anybody searching for a used vehicle. More

Consistency Tom, the assistant service manager, just gets it done year after year ( going on thirteen ). He forthright and honest, finding the best and least expe Tom, the assistant service manager, just gets it done year after year ( going on thirteen ). He forthright and honest, finding the best and least expensive way to correct any problem and get me back on the road. More

Mark Lawson is the BEST sales representative EVER! When I visited Fitzgerald Auto Mall, salesperson Mark Lawson greeted me promptly and courteously. He was able to find a car that suits all of my nee When I visited Fitzgerald Auto Mall, salesperson Mark Lawson greeted me promptly and courteously. He was able to find a car that suits all of my needs. He made the car buying experience less daunting than I ever experienced. For any car needs go to Fitzgerald Auto on Route 85 Frederick and see Mark Lawson. He makes it comfortable to buy a car. Thanks again Mark! More

Straightforward and knowledgeable ! Kyle was courteous and knowledgeable about my concerns. The problems with my Volkswagen GT were addressed and Kyle took the time to explain the issue Kyle was courteous and knowledgeable about my concerns. The problems with my Volkswagen GT were addressed and Kyle took the time to explain the issue at hand. The service & repairs were speedy and reasonable. I'm very pleased with the service department! More

Professional, no-hassle sales experience Recently purchased a used car from Fitzergerald Auto Mall in Frederick, MD. Sales staff was straight-forward, friendly, and eager to help without bei Recently purchased a used car from Fitzergerald Auto Mall in Frederick, MD. Sales staff was straight-forward, friendly, and eager to help without being pushy. Excellent sales experience. More

This place has gone down hill Over the past 20 years, I have bought several cars from Fitzgerald. Unfortunately, my most recent will be my last. The salesman did the stereotypical Over the past 20 years, I have bought several cars from Fitzgerald. Unfortunately, my most recent will be my last. The salesman did the stereotypical "telling me what I want to hear", just to get sale. I specifically asked about the car being equipped with Sirius Radio, was told yes. Now I find out that it is not, so I'll have to spend extra to rectify that situation. During the loan process, I was promised this price, for this monthly amount. When I finally got to the credit department, it was nothing I was promised and the credit guy had to hustle to get the numbers where I wanted- which added to the already 2.5 hours I had been sitting there. I will admit Zack in credit did a great job. I have purchased from Fitzgerald so many times, I had grown to trust the people that work there. I'd say I'll know better for next time, but I don't foresee there ever being a next time. More

Experience with service dept. I have always had excellent service when I bring my vehicle in for service. Seth has been nothing but helpful and courteous to me. This last time I I have always had excellent service when I bring my vehicle in for service. Seth has been nothing but helpful and courteous to me. This last time I came in Tom Dawson helped me. He was very professional and courteous as well. More

Great First Car Buying Experience For my first car, I was in the market for a VW Golf R. After having two slip away from me, I saw the one I eventually purchased pop up at Fitzgerald. For my first car, I was in the market for a VW Golf R. After having two slip away from me, I saw the one I eventually purchased pop up at Fitzgerald. I called as soon as I saw the listing (before the vehicle was even inspected and put on the lot). Jason, my salesman, was really helpful and forthcoming with keeping me up to date on the car, allowing me to bug him via text. His transparency and friendly demeanor allowed us to quickly build rapport and seal the deal. I called on Wednesday and by the following Monday I drove off with my new car. Fitzgerald was also great about handling services concerns I had upon test driving the vehicle. They took the car in for inspection and provided me with a loaner in the mean time. From sales to service, the staff is top notch! Thanks! More

Fitzgerald auto mall frederick Maryland. The best service I have Encounterd at any dealership In frederick md ever they always provide professional Advice and with a smile. Thanks. Leroy The best service I have Encounterd at any dealership In frederick md ever they always provide professional Advice and with a smile. Thanks. Leroy day. More