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Fitzgerald Chevrolet Frederick

Frederick, MD

4.3
542 Reviews
Doing business the FitzWay means constantly creating ways to become better at what we do. There are many ways we’ve implemented the FitzWay philosophy in the conduct of our day-to-day business. We offer a variety of unique consumer oriented programs designed to make car-buying easier and more understandable. A few examples include: *-Our unique way of pricing our vehicles with posted Delivered Prices on every car thus eliminating the hassle and haggle of price negotiating. *-Our exclusive Best Price Guarantee assures customers of the best prices. *-Our Buyer Protection Plan provides customers with regular vehicle preventative maintenance inspections and the added bonus of our Lifetime Loaner Car Program
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114 Baughmans Lane

Frederick, MD

21702

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Showing 542 reviews

December 08, 2017

Friendly & Professional Service From when we first arrived in the lot until we drove off with our new Spark, it was an excellent experience. Clean facility. Friendly staff. Quick cus More

by AMBB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Dave Harrison, John Dutton
Dec 11, 2017 -

Fitzgerald Chevrolet Frederick responded

We are happy to provide a professional, courteous, and engaging experience! We appreciate your recommendation of our team and the staff here.

December 07, 2017

Non stressful encounter. I recently helped my daughter purchase a newer used car. My wife and I had been looking and doing our homework to try to find the best deal and sele More

by used car dad 17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lawson, Sales, Brian Wallace, Finance Manager
Dec 08, 2017 -

Fitzgerald Chevrolet Frederick responded

Thank you for taking the time to share your feedback with us. We appreciate your business. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring!

December 05, 2017

Nice dealership Nice experience every time I've been there, everyone at the dealership is very nice and Courteous. Wish there was a Fitzgerald closer to where I live More

by Silverado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Banan, Jason Saville
Dec 05, 2017 -

Fitzgerald Chevrolet Frederick responded

Thanks for your kind review! We appreciate your business and patronage.

December 04, 2017

Pleasant experience It was a very pleasant, no pressure, no hassle experience. Jason was very helpful and knowlegable. We would definitely work with Jason again and would More

by Car buyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saville, Zach Sherman
Dec 05, 2017 -

Fitzgerald Chevrolet Frederick responded

Happy to hear that Jason was so helpful to you in your car search. We appreciate your review and recommendations! Drive safe.

December 02, 2017

I bought my first car with ease. When I was buying my first car, I was a little overwhelmed by all the decisions I had to make. Thankfully, my parents knew David Harrison and he was a More

by Taytern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Harrison
Dec 04, 2017 -

Fitzgerald Chevrolet Frederick responded

We are ecstatic of your strong recommendation of the staff and dealership! Do not hesitate to call if you need anything. Be safe on the road.

November 30, 2017

My experience at Fitzgeralds was outstanding. My experience at Fitzgerald 's was a fantastic one because, from the time I stepped on the car lot and began talking I felt like the knowledge of the More

by Leeburnie355
Recommend Dealer
Yes
Employees Worked With
Jason Saville
Dec 01, 2017 -

Fitzgerald Chevrolet Frederick responded

We are happy you found us so helpful! Please let us know if there's anything else we can do for you. Drive safe and see you on the road.

November 29, 2017

Experience at his best Just a few words of the car i needed, he went an spoke to me on every detail of the car i need. Experience at his best. Thank you Fitzgerald for havin More

by Carlos Juan Negron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhett Brown
Nov 29, 2017 -

Fitzgerald Chevrolet Frederick responded

Thanks so much for your feedback. We're thrilled you found our team knowledgeable, and the whole experience pleasant and easy. Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!

November 28, 2017

Fitzgearld auto mall I had a great experience and i would go there again.Jason was very helpful and helped me get the car I wanted! I would recommend going there! More

by Trax girl 2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saville, Mario Meyers
Nov 29, 2017 -

Fitzgerald Chevrolet Frederick responded

We appreciate your honest feedback. We're happy to hear you've been well taken care of by our team, and we hope you're enjoying your car. Please let us know if there's anything else we can do for you. See you on the road!

November 27, 2017

great experience Mr. Patel was amazing. very helpful and made the car buying experience easy. will be back in the future. All the staff made it a really great experie More

by brian1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Moreno, Ashley Raup, Pete Patel
Nov 28, 2017 -

Fitzgerald Chevrolet Frederick responded

We are happy that Mr. Patel was so helpful to you. Please let us know if you have any further questions. Enjoy your new ride!

November 21, 2017

Rude Staff Unfortunately a few of the staff members are short and rude. To say the very best, they are lacking costumer survive. They claim to strive on good ser More

by TJS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Dawson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien (service), Mark Lawson, Chris Lertora, Kim Swann, Erick Hynson
Nov 22, 2017 -

Fitzgerald Chevrolet Frederick responded

Thank you for taking the time to share your feedback with us. We are having trouble locating you in our database. We would like to speak to you about your concerns. Please contact our customer relations manager , Alicia Umbel, at 301-696-9200. We look forward to hearing from you.

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