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Fitzgerald Chevrolet Frederick

Frederick, MD

4.3
542 Reviews
Doing business the FitzWay means constantly creating ways to become better at what we do. There are many ways we’ve implemented the FitzWay philosophy in the conduct of our day-to-day business. We offer a variety of unique consumer oriented programs designed to make car-buying easier and more understandable. A few examples include: *-Our unique way of pricing our vehicles with posted Delivered Prices on every car thus eliminating the hassle and haggle of price negotiating. *-Our exclusive Best Price Guarantee assures customers of the best prices. *-Our Buyer Protection Plan provides customers with regular vehicle preventative maintenance inspections and the added bonus of our Lifetime Loaner Car Program
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114 Baughmans Lane

Frederick, MD

21702

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Showing 542 reviews

July 08, 2018

First Time Buyer My daughters car was totaled by a drunk driver back in January. She’s never had a car payment before and she was very nervous about the whole process. More

by First Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Mark Lawson, Unhea Yi
Jul 13, 2018 -

Fitzgerald Chevrolet Frederick responded

Thank you for taking the time to share your Fitzgerald experience - We're pleased to hear that your transaction went smoothly with both you and your daughter. We hope to continue building our relationship with you and your daughter for many years to come. Please let us know if there's anything else we can do for you by giving us a call back at (301)696-9200. Drive safe and see you on the road.

July 07, 2018

Third Vehicle from Fitz Still friendly and fair Got a 2018 Sonic for my daughter in March. We look on line and seen some vehicle. she ask if she could go look at them after she got of work. she went More

by Anthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Saville
Jul 13, 2018 -

Fitzgerald Chevrolet Frederick responded

Thank you for taking time to share with us your Fitzgerald experience. We're pleased to learn that Jason Saville was there for you on your transaction. We greatly value your review and hope we can continue serving in the future.

June 28, 2018

GOOD EXPERIENCE Mr Jeff Ramsburg is very professional and friendly in showing me a car and took me for test drive. I Highly recommend him to my friends to buy a car More

by Raj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEFF RAMSBURG
Jun 29, 2018 -

Fitzgerald Chevrolet Frederick responded

Thank you for taking time to share your feedback and recommendation of our sales associate, Jeff Ramsburg. We hope to continue building our relationship with you and continue continue serving you in the future. Drive safe and see you on the road.

June 23, 2018

Crooks These people are a joke you better off somewhere else they over charge and sell junk. The used sales and service center are a joke do yourself a favor More

by Joshlowe90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruce Engle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2018 -

Fitzgerald Chevrolet Frederick responded

We regret that you feel the way you do. We certainly never want our customers to leave here with a poor experience. I would like to speak to you regarding what the issue may be. Please contact me at your earliest convenience at (301)696-9200. Ask for June Rutkay. I am the general sales manager for this location. I would like to assist you, but I can't help if I don't know what transpired. Thank you, June

June 20, 2018

Very good experience Extremely helpful and professional. Would highly recommend using his services. Easy transaction and very personal. Car was in good condition and an More

by Shanepc79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Moreno, Mark Lawson
Jun 21, 2018 -

Fitzgerald Chevrolet Frederick responded

Thank you for your review. We look forward continuing to serve you in the future!

June 17, 2018

Excellent service Am happy to have bought 3 Mazda vehicle from this company. The employees have been exceptional in providing effective and efficient service to me acqu More

by Dahlia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Sienkiewicz, Mark Lawson
Jun 21, 2018 -

Fitzgerald Chevrolet Frederick responded

We appreciate your review! We are glad that our sales team members were able to provide you a great car-buying experience.

June 14, 2018

After a rough start - Fitzgerald REALLY TOOK CARE OF US We purchased a used car from Fitzgerald back in December. We had some miscommunication via emails with some repairs but the service department really More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Umbel
Jun 14, 2018 -

Fitzgerald Chevrolet Frederick responded

Mike - Thank you for your kind words. We hope to continue building our relationship with you and Brenda for many years to come. Please let us know if there's anything else we can do for you. Drive safe and see you on the road.

June 13, 2018

Great Experience! Ashley was very helpful, patient and knowledgeable. We were impressed with her level of professionalism. We will highly recommend her. Thank you very More

by Jamie&Kent18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Moreno, Ashley Raup
Jun 13, 2018 -

Fitzgerald Chevrolet Frederick responded

We appreciate you taking the time to provide your experience. We are glad that our saleswoman Ashley was able to to provide you an excellent experience!

June 06, 2018

Great experience Mark was great. Found the right car for me, at a rate I could afford. Couldn’t of asked for a better experience. Thanks Mark More

by BrandonGibson8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lawson
Jun 08, 2018 -

Fitzgerald Chevrolet Frederick responded

We are glad our salesman Mark was able to provide you an excellent car-buying transaction!

June 05, 2018

Great experience! Mark was great working with me for my first car purchase! He was very comprehensive and friendly, would highly recommend him to others in the future. More

by jmizell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Mark Tucker
Jun 06, 2018 -

Fitzgerald Chevrolet Frederick responded

We appreciate your review. We are glad our salesman Mark provided you an excellent first car-buying experience!

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