Fitzgerald Chevrolet Cadillac Hagerstown
Hagerstown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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They are really nice ,I’m so glad and grateful with them . Sales specialists and manager they help a lot and work so hard to find what is best for you . Sales specialists and manager they help a lot and work so hard to find what is best for you More
I received excellent service from this dealership. Bradley McKenzie was my sales person and he did an awesome job at getting me in the right vehicle. Due to an accident and dealing with insurance, the Bradley McKenzie was my sales person and he did an awesome job at getting me in the right vehicle. Due to an accident and dealing with insurance, the buying process was strung out over three months. The dealership kept in contact with me throughout and was always very friendly and patient. I would definitely recommend and use Fitzgerald again. More
Liv was amazing. Very knowledgeable, personable, and transparent. I’m happy that my first time car buying experience was a walk in the park with the help of Liv and h Very knowledgeable, personable, and transparent. I’m happy that my first time car buying experience was a walk in the park with the help of Liv and her team. I can’t thank you guys enough. More
Sales person was good, but the used car manager is a xxxxxxx. Used car manager trie to change the agreed upon price without communication. xxxxxxx. Used car manager trie to change the agreed upon price without communication. More
This dealership was amazing! I called a few days in advance to set an appointment and they followed up two times. When I arrived, Bria was already at the door waiting with the ex I called a few days in advance to set an appointment and they followed up two times. When I arrived, Bria was already at the door waiting with the exact car already pulled up for me! The whole transaction went amazingly. I am very satisfied with my car and with my experience. Bria was amazing, and felt more like a friend than a salesperson. Each person I interacted with was great and made it much easier for me, as it was my first time buying a car from a dealership and I was nervous. I would recommend this dealership to anyone. More
Liv is an incredible salesperson. Liv and John Toler made my buying experience an absolutely pleasurable one. I will definitely be referring others to this dealership. Liv and John Toler made my buying experience an absolutely pleasurable one. I will definitely be referring others to this dealership. More
Liv and the whole staff who supported us in our purchase was amazing! Liz came out instantly on one of the windiest days in April and assisted first thing in the morning. We hit it off instantly browsing th was amazing! Liz came out instantly on one of the windiest days in April and assisted first thing in the morning. We hit it off instantly browsing through the lot , then we went inside to look up what could be a good fit for our family. We were a bit worried we wouldn’t be able to get our second vehicle …but she literally did everything she could to make it happen. Thomas came in and assisted and we were on track! We ended up getting our vehicle on our second days visit and have been so fulfilled since! Thank you Liv, Thomas, and everyone else that played part in our Fitzgerald experience. We will definitely be referring as many family and friends as we can. We will also be back in the future to get our bigger vehicle(Jeremy is hoping for the Outback) lol. Thank you for everything! More
Every person I dealt with was amazing! Especially Olivia. Will definitely recommend this dealership to friends. Especially Olivia. Will definitely recommend this dealership to friends. More
Was not very impressed with the sales department. Did not explain the cost and brake down of what i was paying and what was taken off and you sent emails and I have replied and i have not gotten bac Did not explain the cost and brake down of what i was paying and what was taken off and you sent emails and I have replied and i have not gotten back to. More
I already had done pretty extensive research and knew which vehicle I had wanted by the time I walked into Fitzgerald's; I had even corresponded with one of the salesman, Blaine, because the vehicle I wa which vehicle I had wanted by the time I walked into Fitzgerald's; I had even corresponded with one of the salesman, Blaine, because the vehicle I was interested in was in route to their location. This made things much easier, and I was informed when the vehicle was delivered so I could go in, look at it and make the purchase. The purchasing process itself took a decent amount of time (I went into the dealership ready to make the sale on the vehicle and was still there for 2 1/2 hours), but there were a few hiccups that were out of Fitzgerald's control and I won't hold that against them. Pushing for an extended warranty, while I understand is the nature of the car sales business, was a little unsettling, but it was nice that two separate Bill of Sales were created to show what my final price would be with and without the warranty added into it. In general, everyone I talked to was extremely personable and polite, and it gave me confidence that I was buying from a great business. They allowed me to pick up the vehicle the next day, and had it washed and ready for me to drive it off the lot when I arrived the next morning. I would definitely recommend Fitzgerald to anyone who is looking to purchase a vehicle! More