
Fitzgerald Chevrolet Cadillac Hagerstown
Hagerstown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Bought a Chevy cobalt Service was exceptionally. Very friendly and helpful staff. We were not approved for a new vehicle but they went above and beyond to help get us into Service was exceptionally. Very friendly and helpful staff. We were not approved for a new vehicle but they went above and beyond to help get us into a used vehicle. So happy with my purchase. Highly recommend any one to use Hoffman Automotive. More
Gimmicks, sale ploys, and deception. Was interested in a new SUV of some sort. Got a lottery type game piece (advertisement) in the mail from Hoffman. I played it and lined up 2 columns o Was interested in a new SUV of some sort. Got a lottery type game piece (advertisement) in the mail from Hoffman. I played it and lined up 2 columns of sevens. It said I won $1000 cash! Not trade-in, rebate, or incentive....... CASH! Fantastic! Add that to the rebates and incentives also found on the advertisement and I'm good! However, not the case. I was told that it was "for a chance to win $1,000" and I must "play the game board" and only then would I get a lottery scratch off ticket to play for $1000. NO WHERE on the game piece mailed to me did it say "I won a CHANCE for $1000" or "you've won a scratch off ticket to play for $1000." However, fine print stated "see dealer for game details," how gullible of me! Buying a vehicle should not be a game of chance, a gamble, or a game. If that is how a dealer offers savings to it's customers, they need to re-evaluate they way they do business. I will not be purchasing a vehicle from this dealer and will certainly notify family, friends, and the public to do the same. More
Amazing service Robbie was an awesome salesmen. He was knowledgeable, friendly and professional. All around great team to do business with. This was my second experi Robbie was an awesome salesmen. He was knowledgeable, friendly and professional. All around great team to do business with. This was my second experienced purchasing a vehicle from Hoffman's and I would recommend checking them out for yourself! More
Amazing experience I absolutely LOVE this dealership. After renting a car for almost a year and searching for a vehicle I loved this dealership was perfect for me. Even I absolutely LOVE this dealership. After renting a car for almost a year and searching for a vehicle I loved this dealership was perfect for me. Even though I am from upper Marlboro and the drive was almost 2 hours it was WELL worth it. They stayed open late for me and didn't rush me at all. The process was easy and everyone showed the greatest level of professionalism. My sales rep was absolutely AMAZING and kept the whole family laughing and comfortable. I would recommend this dealership to anyone interested. More
Makes car buying fun!! I used to HATE car buying but I've bought two vehicles from Ron Doub at Hoffmans and he makes the experience enjoyable. Friendly and professional, bot I used to HATE car buying but I've bought two vehicles from Ron Doub at Hoffmans and he makes the experience enjoyable. Friendly and professional, both purchases have been great. I highly recommend Ron and Hoffman Automotive if you're looking for a new or used car. More
Quick and painless George Uhl was awesome in getting my daughter her fist car. No pressure, plenty of good advise and great financing. Everything was explained, there we George Uhl was awesome in getting my daughter her fist car. No pressure, plenty of good advise and great financing. Everything was explained, there were no catches. I hate buying cars but this was actually a joy. Thanks. More
Great overall experience Jim Hebb was a great salesman. Not pushy yet very helpful from first meeting. Jim Hebb and Jim Carter (sales manager) really went all out to track d Jim Hebb was a great salesman. Not pushy yet very helpful from first meeting. Jim Hebb and Jim Carter (sales manager) really went all out to track down a 2016 Chevy Colorado extended cab for me. Just great to deal with I would highly recommend the to any one looking for a new Chevy. Thanks Rob More
Great Experience! We recently purchased a 2016 Chevy Equinox after looking at several other dealership. HOFFMAN BEST BY FAR!! Jennie Jack & James Patterson were fantas We recently purchased a 2016 Chevy Equinox after looking at several other dealership. HOFFMAN BEST BY FAR!! Jennie Jack & James Patterson were fantastic. They were very professional and was not pushy as you may find at other places. James listened to what we wanted and worked with us from there, Great Experience!! More
Time consuming and horrible! We purchased a 2007 Avalanche from Hoffman after making another purchase of a new vehicle about a year prior. We were very happy with the purchase and We purchased a 2007 Avalanche from Hoffman after making another purchase of a new vehicle about a year prior. We were very happy with the purchase and convinced ny service records that the death trap was a great vehicle because it was previously owned by one of their techs. Well before we even tagged it there were issues that we returned for several times. Then the final issue was the engine that failed. Fortunately, unlike others we were offered a different vehicle, not what we wanted, but a working vehicle. There were three days that we spent at this dealer in an attempt to trade and purchase something else. Such time because we were ignored and everyone else came first. We later overheard that we inconvenienced them. Really nice considering we were given the price sheets to shop for ourself. The used car manager was extremely rude not even wanting to hear us vent about the vehicle or our experience so he could concentrate. He was sure to treat us as last priority with each trip and was sure that we understood that we were a bother. We were even told at one point that they owed us nothing after selling us a vehicle that blew up two months later. It gets worse. On the third trip to finalize on a vehicle we didnt want, we were offered another brand new vehicle in which we did purchase. This will not be the last stop as a letter will be sent including all details to chevrolet as well as the owner of this location as well as tell everyone I know for years to come of our experience. More
Great experience Out of all the dealerships I've been to this by far is the best experience I have had! They are so courteous and don't nag or pressure you. They're we Out of all the dealerships I've been to this by far is the best experience I have had! They are so courteous and don't nag or pressure you. They're well detailed in explaining everything you need to know about the vehicle's! More