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Fitzgerald Chevrolet Cadillac Hagerstown

Hagerstown, MD

4.5
196 Reviews
Here at Fitzgerald Chevrolet of Hagerstown, we take our customers seriously and treat their needs with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive, and investigate financing options. Fitzgerald Chevrolet of Hagerstown, located near Waynesboro, Thurmont, Frederick or Martinsburg specializes in the customization of Chevrolet vehicles.
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101 S Edgewood Dr

Hagerstown, MD

21740

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Showing 196 reviews

May 16, 2016

Great experience at Hoffman Overall my experience at Hoffman was excellent. Friendly and easy going staff made the car buying process pleasant and smooth. My salesman Ron was t More

by Peter Maturi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Doub, Jimmy Carter
May 11, 2016

Best customer service Ever!!! I am very pleased with this dealership, after trying almost every dealership in hagerstown and getting turned down. Came to Hoffman and was made a pro More

by Toyaford2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Ditlow
May 05, 2016

Take your car elsewhere, that's what they told me! The service department tried charging me for a rear end fluid change, when the repair was covered under warranty. And they charged me for an alignment More

by 2013 CTS-V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg King and Wendy Coy
May 04, 2016

amazing I have to say I will never buy a car from anyone else. I have had a horrible recently with a different local dealership and left me feeling very small More

by tammy8165
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
event coordinator Tony Trapal
April 12, 2016

BOUGHT A USED 2016 CHEVY SILVERADO ROBBIE SUDDITH WAS EXTREMELY HELPFUL DURING THE PURCHASE OF MY TRUCK. HE WENT OUT OF HIS WAY TO MAKE ME A SATISFIED CUSTOMER. GREG IN SERVICE ALSO HEL More

by 2016 Z71 SILVERADO
Recommend Dealer
Yes
Employees Worked With
ROBBIE SUDDITH AND GREG KING
March 24, 2016

Bought a Chevy Cruize My dealer Quenton Dixon was the best! Although we were not able to get my dream car which was a Dodge Dart I ended up walking away with a Chevy Cruze More

by naewhit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quenton Dixon
March 10, 2016

Robby Suddith A+ Very polite and knowledgeable dealer. After 2 days I needed some help and called Robby and he was right there for us. Thank you Robby More

by spring2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Suddith
February 19, 2016

Bought a Chevy cobalt Service was exceptionally. Very friendly and helpful staff. We were not approved for a new vehicle but they went above and beyond to help get us into More

by April2c
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Doub and Mike Rodgers
February 12, 2016

Gimmicks, sale ploys, and deception. Was interested in a new SUV of some sort. Got a lottery type game piece (advertisement) in the mail from Hoffman. I played it and lined up 2 columns o More

by BruceGuy
Recommend Dealer
No
Employees Worked With
Salesmen
Feb 19, 2016 -

Fitzgerald Chevrolet Cadillac Hagerstown responded

We are very sorry for your experience and this is not a sale we will be duplicating however it is listed in the fine print that you have won a chance to win and the odds of winning. I am very sorry for the confusion that the flier may have caused.

Feb 19, 2016 -

BruceGuy responded

I read the fine print, extremely vague and I'm sure it was meant to be that way. It did list the odds but DID NOT explain that the $1,000 prize on the front was a CHANCE to win. Most people would of course know better, but it was so vague that I had to go in and inquire about it in person (knowing full well it was simply a sales gimmick). Sorry I wasted my time. It's even more silly that I wasting my time commenting on this review! Just really rubbed me the wrong way. Anything to get folks into the door. Trouble is, they leave frustrated and confused and don't come back.

February 01, 2016

Amazing service Robbie was an awesome salesmen. He was knowledgeable, friendly and professional. All around great team to do business with. This was my second experi More

by Em212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie & Jim
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