Fitzgerald Chevrolet Cadillac Hagerstown
Hagerstown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Great experience at Hoffman Overall my experience at Hoffman was excellent. Friendly and easy going staff made the car buying process pleasant and smooth. My salesman Ron was t Overall my experience at Hoffman was excellent. Friendly and easy going staff made the car buying process pleasant and smooth. My salesman Ron was top notch. Had an answer to every question I had and was very personable. Sales manager Jimmy was helpful as well. Even everyone else who was there made it a point to say hello and make sure my experience was everything I wanted it to be. Would definitely recommend. Stop in and say Hi to Ron today for all your car/truck needs! More
Best customer service Ever!!! I am very pleased with this dealership, after trying almost every dealership in hagerstown and getting turned down. Came to Hoffman and was made a pro I am very pleased with this dealership, after trying almost every dealership in hagerstown and getting turned down. Came to Hoffman and was made a promise and that promise was kept they promised to help me get in a car and they exceeded my expectations such hard working sales man Wayne Ditlow me and my family can't thank you enough for all your patience and excellent customer service!!!! I recommend Wayne Ditlow if your looking for superb customer service More
Take your car elsewhere, that's what they told me! The service department tried charging me for a rear end fluid change, when the repair was covered under warranty. And they charged me for an alignment The service department tried charging me for a rear end fluid change, when the repair was covered under warranty. And they charged me for an alignment when it wasn’t needed. The service writer lied to me and my wife and wasted our time to the point we had to get a dealership manager involved. They never resolved my problem and told me to leave or they would call the police –because I asked to speak with General Manager. I tried reaching out to senior management about these concerns, it fell on deaf ears. Take your vehicle elsewhere, which is exactly what they told me to do. More
amazing I have to say I will never buy a car from anyone else. I have had a horrible recently with a different local dealership and left me feeling very small I have to say I will never buy a car from anyone else. I have had a horrible recently with a different local dealership and left me feeling very small. When i visited your dealership I was treated with respect and kindness. They worked very hard to make sure the could help me AND they did. I have been telling everyone that they need to visit Hoffman Automotive and no one else. Thank you so much for helping me and I love my new car!!! More
BOUGHT A USED 2016 CHEVY SILVERADO ROBBIE SUDDITH WAS EXTREMELY HELPFUL DURING THE PURCHASE OF MY TRUCK. HE WENT OUT OF HIS WAY TO MAKE ME A SATISFIED CUSTOMER. GREG IN SERVICE ALSO HEL ROBBIE SUDDITH WAS EXTREMELY HELPFUL DURING THE PURCHASE OF MY TRUCK. HE WENT OUT OF HIS WAY TO MAKE ME A SATISFIED CUSTOMER. GREG IN SERVICE ALSO HELPED ME OVERCOME AN ISSUE WITH INSTALLING MY OLDER CHROME GM WHEELS ON THE TRUCK. THANKS TO BOTH. More
Bought a Chevy Cruize My dealer Quenton Dixon was the best! Although we were not able to get my dream car which was a Dodge Dart I ended up walking away with a Chevy Cruze My dealer Quenton Dixon was the best! Although we were not able to get my dream car which was a Dodge Dart I ended up walking away with a Chevy Cruze Limited that I absolutely love! I have already recommended a couple people to this dealership. More
Robby Suddith A+ Very polite and knowledgeable dealer. After 2 days I needed some help and called Robby and he was right there for us. Thank you Robby Very polite and knowledgeable dealer. After 2 days I needed some help and called Robby and he was right there for us. Thank you Robby More
Bought a Chevy cobalt Service was exceptionally. Very friendly and helpful staff. We were not approved for a new vehicle but they went above and beyond to help get us into Service was exceptionally. Very friendly and helpful staff. We were not approved for a new vehicle but they went above and beyond to help get us into a used vehicle. So happy with my purchase. Highly recommend any one to use Hoffman Automotive. More
Gimmicks, sale ploys, and deception. Was interested in a new SUV of some sort. Got a lottery type game piece (advertisement) in the mail from Hoffman. I played it and lined up 2 columns o Was interested in a new SUV of some sort. Got a lottery type game piece (advertisement) in the mail from Hoffman. I played it and lined up 2 columns of sevens. It said I won $1000 cash! Not trade-in, rebate, or incentive....... CASH! Fantastic! Add that to the rebates and incentives also found on the advertisement and I'm good! However, not the case. I was told that it was "for a chance to win $1,000" and I must "play the game board" and only then would I get a lottery scratch off ticket to play for $1000. NO WHERE on the game piece mailed to me did it say "I won a CHANCE for $1000" or "you've won a scratch off ticket to play for $1000." However, fine print stated "see dealer for game details," how gullible of me! Buying a vehicle should not be a game of chance, a gamble, or a game. If that is how a dealer offers savings to it's customers, they need to re-evaluate they way they do business. I will not be purchasing a vehicle from this dealer and will certainly notify family, friends, and the public to do the same. More
Amazing service Robbie was an awesome salesmen. He was knowledgeable, friendly and professional. All around great team to do business with. This was my second experi Robbie was an awesome salesmen. He was knowledgeable, friendly and professional. All around great team to do business with. This was my second experienced purchasing a vehicle from Hoffman's and I would recommend checking them out for yourself! More