Fitzgerald Chevrolet Cadillac Hagerstown
Hagerstown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Hoffman Chevrolet is awesome!! We will never purchase a vehicle any where else!!! Ron Doub was our salesman and he is awesome!! He goes above and beyond for his customers!! All empl We will never purchase a vehicle any where else!!! Ron Doub was our salesman and he is awesome!! He goes above and beyond for his customers!! All employees at Hoffman Chevrolet are so nice and friendly!!! We can't thank them and Ron Doub enough we are very grateful and thankful!!! We love our Equinox More
Easy and Pleasant experience. Very pleasant sales department and fast quote. Dealership had a nice selection of Silverado Pickup trucks to choose from. The salesman (Mike Kephart Very pleasant sales department and fast quote. Dealership had a nice selection of Silverado Pickup trucks to choose from. The salesman (Mike Kephart) was very friendly and not high pressure.I More
Stay away Go to auto dealer who wants your business Went to Anthony in sales to trade dodge truck and Chevrolet impala. On a new Chevrolet truck or dodge truck which ever they could get financed having Went to Anthony in sales to trade dodge truck and Chevrolet impala. On a new Chevrolet truck or dodge truck which ever they could get financed having told them info. On credit,. And told them it was going to require some work vehicles were appraised and process was supposed to began . Now at this time I understand most managers etc . We're on a nice little trip from owner and things were hectic and busy . But I never received a call from them until I went I week later only to have Wayne another salesman ask Jim the sales manager who never had enough respect for a customer to handle the situation knowing that Anthony went home early again and never notified me of what was going on after they both new it was a week later , what was going on . Wayne came to me and said the bank would not take the loan . Which was fine I still had 2 nice vehicles ,but a phone call would have Ave went a long way ,not I live local in funkstown and have been in retail for 41 years of which 29 a manager you do not treat customers like dirt that pay your wages I had my vehicle's serviced there on regular bases and just recently spent 750.oo on a new fuel pump to be put in in my truck. I had bad sales service in used department a few years ago. I will never go back to Hoffman's auto sales in hagerstown again for service or sales and will be glade to advise others to go elsewhere to a auto sales that wants there business and knows how to treat people. Funkstown More
Great Customer Service! The staff is friendly and very helpful. The atmosphere is comfortable and I did not find anyone to be pushy. Wayne Ditlow was my sales rep. Though The staff is friendly and very helpful. The atmosphere is comfortable and I did not find anyone to be pushy. Wayne Ditlow was my sales rep. Though it took me about a week, and more than one visit to decide on a vehicle, he answered all my questions and treated me like family. I would not hesitate to do business here again! More
Car buying made easy! Arrived at dealership at 12:30 pm and left at 2:30 pm in my 2016 Chevrolet Sonic! Wayne made the whole experience quick and easy. Very pleased with hi Arrived at dealership at 12:30 pm and left at 2:30 pm in my 2016 Chevrolet Sonic! Wayne made the whole experience quick and easy. Very pleased with his excellent salesmanship, would definitely recommend Hoffman Chevrolet & Wayne Ditlow to anyone looking for a new car! They don't forget about you when you drive off the lot, I received a phone call the next day to make sure I was enjoying my new car and if I had any questions! Great job Wayne! More
Repeat customer? Why yes I am! We have dealt with Hoffman before and they were our first choice to go back. Jay was the absolute BEST and definitely worked his magic for me and I wo We have dealt with Hoffman before and they were our first choice to go back. Jay was the absolute BEST and definitely worked his magic for me and I won't go anywhere else! More
Great experience at Hoffman Overall my experience at Hoffman was excellent. Friendly and easy going staff made the car buying process pleasant and smooth. My salesman Ron was t Overall my experience at Hoffman was excellent. Friendly and easy going staff made the car buying process pleasant and smooth. My salesman Ron was top notch. Had an answer to every question I had and was very personable. Sales manager Jimmy was helpful as well. Even everyone else who was there made it a point to say hello and make sure my experience was everything I wanted it to be. Would definitely recommend. Stop in and say Hi to Ron today for all your car/truck needs! More
Best customer service Ever!!! I am very pleased with this dealership, after trying almost every dealership in hagerstown and getting turned down. Came to Hoffman and was made a pro I am very pleased with this dealership, after trying almost every dealership in hagerstown and getting turned down. Came to Hoffman and was made a promise and that promise was kept they promised to help me get in a car and they exceeded my expectations such hard working sales man Wayne Ditlow me and my family can't thank you enough for all your patience and excellent customer service!!!! I recommend Wayne Ditlow if your looking for superb customer service More
Take your car elsewhere, that's what they told me! The service department tried charging me for a rear end fluid change, when the repair was covered under warranty. And they charged me for an alignment The service department tried charging me for a rear end fluid change, when the repair was covered under warranty. And they charged me for an alignment when it wasn’t needed. The service writer lied to me and my wife and wasted our time to the point we had to get a dealership manager involved. They never resolved my problem and told me to leave or they would call the police –because I asked to speak with General Manager. I tried reaching out to senior management about these concerns, it fell on deaf ears. Take your vehicle elsewhere, which is exactly what they told me to do. More
amazing I have to say I will never buy a car from anyone else. I have had a horrible recently with a different local dealership and left me feeling very small I have to say I will never buy a car from anyone else. I have had a horrible recently with a different local dealership and left me feeling very small. When i visited your dealership I was treated with respect and kindness. They worked very hard to make sure the could help me AND they did. I have been telling everyone that they need to visit Hoffman Automotive and no one else. Thank you so much for helping me and I love my new car!!! More