Fitzgerald Chevrolet Cadillac Hagerstown

First new car Thanks to Wayne Ditlow who helped us to get exactly the truck we wanted. Another dealer told us they could not order what we wanted, but Hoffman made Thanks to Wayne Ditlow who helped us to get exactly the truck we wanted. Another dealer told us they could not order what we wanted, but Hoffman made it happen. Wayne and Hans made the buying experience a pleasure! More

Unhappy customer Not in the least satisfied. Had service performed and and expected top rate service and received very poor service. Like they never received training. Not in the least satisfied. Had service performed and and expected top rate service and received very poor service. Like they never received training. Not what I expected . I guess the Hoffman promise is just that a promise not worth much. Terry Whitaker 301-748-2136 More

Above and Beyond Customer Service Mike Kephart is a dedicated, friendly sales representative that went above our expectations to find us a blue 2016 Impala. We needed to upgrade to a b Mike Kephart is a dedicated, friendly sales representative that went above our expectations to find us a blue 2016 Impala. We needed to upgrade to a bigger sedan and there wasn't an Impala on the lot that met our needs. Mike called around to multiple dealerships to find what we were looking for even coming in on his scheduled day off. He communicated with us through out the process keeping us updated. Thank you very much Mike we love our new Impala! More

The best, hands down!! There are not enough words I can say about our salesman, Anthony Lawson!!! The most personable, friendliest, down to earth salesman I have ever dealt There are not enough words I can say about our salesman, Anthony Lawson!!! The most personable, friendliest, down to earth salesman I have ever dealt with!!! He made what could have been a tedious and arduous sale; simple, quick, and thorough. I purchased a 2016 Chevy Malibu and made a friend that day. He spoke to me like a person, not like a potential sale. He introduced himself to me and made it clear that there was no pressure, handed me his card, smiled and walked away. He did not hover over me, he did not pressure me, he did not try to talk me into something that I did not want. I knew at that second, if I were to make a purchase that day, he would be my salesperson. When I became concerned that I might not be able to drive home a car that day, he made me feel alright, reassuring me he would do everything possible. He kept me entertained with a fantastic personality which in turn made my time go by quickly. Absolute xxxxxxto the manager who checked on us frequently to make sure we were comfortable and well taken care of. Together they made a fine team. Anthony Lawson is by far the best salesperson I have ever dealt with!!! Not enough words to get that point across!! Highly recommended for your next car purchase!! Great guy!!!!!! More

No pressure and felt valued Anthony Lawson is by far the best salesman I have ever had the pleasure of dealing with. And I do mean pleasure! He is polite, fun, knowledgeable, car Anthony Lawson is by far the best salesman I have ever had the pleasure of dealing with. And I do mean pleasure! He is polite, fun, knowledgeable, caring and I truly felt welcomed here. He went out of his way to make my car buying experience great and I appreciate it. I was bummed out to find the soda machine out of coke. But to my surprise when I got in my new car to go home, there sat a cold bottle of coke in my cup holder. Anthony really cares about his "Guest" as he puts it and it shows. I would highly recommend Anthony to everyone I know! More

Chevy Equinox 2016 Anthony Lawson was great to work with. Knowledgable, friendly, no pressure sale, and quick! I'm beyond happy with my purchase and am looking forward Anthony Lawson was great to work with. Knowledgable, friendly, no pressure sale, and quick! I'm beyond happy with my purchase and am looking forward to working with the Hoffman Chevrolet service department. More

Very Good Experience The staff was very pleasant and helpful. Wayne Ditlow and the sales manager were very helpful explaining our options during the process of buying a n The staff was very pleasant and helpful. Wayne Ditlow and the sales manager were very helpful explaining our options during the process of buying a new car. The staff at Hoffmans made buying a new car very easy. More

No Pressure Sales & Excellent Customer Service Salesperson, Wayne Ditlow, was a pleasure to work with. He was knowledgeable an answered all my questions. I informed Wayne that I hadn't purchased Salesperson, Wayne Ditlow, was a pleasure to work with. He was knowledgeable an answered all my questions. I informed Wayne that I hadn't purchased a vehicle in nearly 10 years and was dreading the process for fear I would be working with a "pushy" salesperson. To my surprise Wayne was not pushy at all. Knowing that I was anxious about the sales process Wayne took his time and really built rapport - he earned my trust. He gave me a tour of the dealership - showing me the parts and service areas and introduced me to the Sales Manager. He addressed all of my concerns and request. It truly was the most simple car purchase I have ever made. I would recommend Wayne and the Hoffman Chevrolet dealership to my friend and family. More