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Fitzgerald Chevrolet Cadillac Hagerstown
Hagerstown, MD
196 Reviews
Here at Fitzgerald Chevrolet of Hagerstown, we take our customers seriously and treat their needs with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive, and investigate financing options.
Fitzgerald Chevrolet of Hagerstown, located near Waynesboro, Thurmont, Frederick or Martinsburg specializes in the customization of Chevrolet vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 196 reviews
September 06, 2017
Excellent Experience Wonderful experience and I really dislike car shopping but Mike was awesome and worked to get us into our new Traverse. Will definitely buy from Hoffm Wonderful experience and I really dislike car shopping but Mike was awesome and worked to get us into our new Traverse. Will definitely buy from Hoffmans again!! More
by Sheri
Employees Worked With
Mike Kephart, Jay in finance
September 04, 2017
very happy Sort of decided unexpectedly to purchase a new car. I was driving a 12 yr old jeep which I loved but even with low mileage it was starting to cost m Sort of decided unexpectedly to purchase a new car. I was driving a 12 yr old jeep which I loved but even with low mileage it was starting to cost more than we wanted in repairs. My husband talked to Ron Doub and we met with him one day and drove home the next with an awesome car which will last me another 12 years:) We had purchased another jeep there 18 years ago and was very happy to visit Hoffman again for the same very good service. I highly recommend this dealership. They were very knowledgable and friendly and we ended up purchasing a smaller vehicle than planned because he took the time to let us ask questions and drive each one. Got a beautiful Chevy Equinox! More
by Carol L.
Employees Worked With
Cannot remember his name but the Finance Manager was awesome too.
August 21, 2017
Customer service Was told incorrect information which effected my trade in so I wasted my time coming in and when I spoke with the manager about it he got smart as wel Was told incorrect information which effected my trade in so I wasted my time coming in and when I spoke with the manager about it he got smart as well which is unacceptable in customer service. I would drive twice then distance and pay more than deal with these people More
by Angry customer
Employees Worked With
Multiple
August 19, 2017
Highly recommended Great experience the whole crew did everything they could to make sure they got us in the truck we wanted with a reasonable price highly recommended Great experience the whole crew did everything they could to make sure they got us in the truck we wanted with a reasonable price highly recommended More
by James lawrence II
Employees Worked With
James Thomas
August 16, 2017
Dream Car Yesterday my car drove it's a last mile. I had nothing when I walked in but walked out with everything. Service was fast and very informative. Salesma Yesterday my car drove it's a last mile. I had nothing when I walked in but walked out with everything. Service was fast and very informative. Salesman was very professional and would definitely recommend this dealership! More
by Miles2017
Employees Worked With
Ron Doub
July 29, 2017
Harry Hendershaw This is our 2nd vehicle we purchased from Hoffman. Both were excellent experiences. We will return for our next car. Harry Hendershot was absolut This is our 2nd vehicle we purchased from Hoffman. Both were excellent experiences. We will return for our next car. Harry Hendershot was absolutely wonderful. Thank you so much. More
by Aliza1067
Employees Worked With
Harry Hendershot & Mike S (finance)
July 25, 2017
Great service definitely recommend We were trying to get out of our lease from Buchanan and they did anything and everything to do what they could and was very pleased with the service We were trying to get out of our lease from Buchanan and they did anything and everything to do what they could and was very pleased with the service they provided john did an awesome job! Thanks y'all for your hard work and great service definitely will be back! More
by Stoner17
Employees Worked With
John comb
May 21, 2017
Great dealership Very friendly staff. Got a good vehicle with all desired options for a great price. Couldn't have asked for a better salesman to work with. Very friendly staff. Got a good vehicle with all desired options for a great price. Couldn't have asked for a better salesman to work with. More
by Dy1994
Employees Worked With
Harry Hendershot
February 12, 2017
Great Buying Experience I recommend Wayne as a new car salesman. He takes the time to know exactly what his customers want and is willing to make sure they are happy with th I recommend Wayne as a new car salesman. He takes the time to know exactly what his customers want and is willing to make sure they are happy with their purchase. More
by swonga
Employees Worked With
Wayne Ditlow
November 26, 2016
My son's first car. My son had been saving for a down payment for over a year. While out shopping used cars today, we happened across a VERY NICE used Charger at Hoffman My son had been saving for a down payment for over a year. While out shopping used cars today, we happened across a VERY NICE used Charger at Hoffman in Hagerstown. The sales and finance staff were great. JT was attentive but gave us room to make our decisions. He made my son's first car buying experience great. ThNk you! More
by askero
Employees Worked With
JT
