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Fitzgerald Chevrolet Cadillac Hagerstown

Hagerstown, MD

4.5
196 Reviews
Here at Fitzgerald Chevrolet of Hagerstown, we take our customers seriously and treat their needs with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive, and investigate financing options. Fitzgerald Chevrolet of Hagerstown, located near Waynesboro, Thurmont, Frederick or Martinsburg specializes in the customization of Chevrolet vehicles.
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101 S Edgewood Dr

Hagerstown, MD

21740

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Showing 196 reviews

February 23, 2018

Wast of time/Liars Went to the dealership with intent on purchasing a vehicle. They stated they couldn't meet my terms after being there for 5 hours. Received a call 2 More

by cb9emt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dealt with multiple people. They kept changing people on me.
Feb 26, 2018 -

Fitzgerald Chevrolet Cadillac Hagerstown responded

I am very sorry for the confusion with your purchase experience. Sometimes deals can take time to get financed as we have to find the right bank to meet the terms that will work for you. We cannot hold vehicles in the interim, however this should have been explained to you before making an alternate trip in. We did have extra sales staff here for an event and they are not as familiar with our vehicles as our traditional Sales team. I am very sorry for any confusion and frustration this may have caused for you.

February 23, 2018

To buy a New Corvette I really went there to get a oil change and I ended in the Show room and talking to Ron Doub about The New Corvette and I We Started talking The pric More

by love vettes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty,Greg, Ron Doub
Feb 26, 2018 -

Fitzgerald Chevrolet Cadillac Hagerstown responded

Thank you so much for your positive feedback. It is greatly appreciated and we hope you are enjoying your new vehicle.

January 20, 2018

New Equinox Friendly staff. Not too long of a process buying a new Equinox while trading in 2 used. Derek took time to explain all the features on the new Equin More

by D and D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janice and Derek, etc
Jan 24, 2018 -

Fitzgerald Chevrolet Cadillac Hagerstown responded

Thank you so much for your honest feedback. It is greatly appreciated.

December 29, 2017

At Chevy place Everyone at the Chevy place went out of their way to assist me in finding what i wanted. I can not remember everyones name, sorry More

by BummaRN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Bob, Bob's wife ( u can ask her who helped me) thx I am not gd with names, sorry
Jan 03, 2018 -

Fitzgerald Chevrolet Cadillac Hagerstown responded

Thank you for your feedback it is greatly appreciated.

December 22, 2017

New truck purchase I gave a5 star.rating related to my purchase of my 2017 truck. My salesman worked very hard on finding me the best deal. Very friendly,very helpful i More

by Buds Silverado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike KEphart
Jan 03, 2018 -

Fitzgerald Chevrolet Cadillac Hagerstown responded

Thank you so much for your feedback and honest review. It is greatly appreciated that you took the time.

November 22, 2017

GREAT experience! We purchased a new Chevy Cruze from Hoffman this past weekend. Our salesman, Derek Phillips made the whole process easy and enjoyable. He was professi More

by Teri Biebel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Phillips
Dec 04, 2017 -

Fitzgerald Chevrolet Cadillac Hagerstown responded

Thank you so much for your feedback. It is greatly appreciated. Congratulations on your purchase and we look forward to seeing you again soon. JJ

November 08, 2017

Thanks for a friendly buying process. Great dealership. Everyone was friendly and informative about the vehicles. So glad I purchased my Jeep compasss latitude. Special thanks to Ron for g More

by Annette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
Nov 13, 2017 -

Fitzgerald Chevrolet Cadillac Hagerstown responded

Thank you so much for leaving your review. We greatly appreciate it. JJ

September 27, 2017

Superb Salesmanship Where do I begin. First off let me start by thanking my salesman John over at Hoffman Jeep in Hagerstown because without him none of this would be po More

by Silent Assassin 81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Oct 10, 2017 -

Fitzgerald Chevrolet Cadillac Hagerstown responded

Thank you so much for your feedback it is greatly appreciated! Mrs. J. Jack

September 16, 2017

Great experience Ron Doub and Mike were very helpful and it was a seamless process. Looking forward to enjoying my Silverado Z71 for many, many years of hard work. More

by Dan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron and Mike
Oct 10, 2017 -

Fitzgerald Chevrolet Cadillac Hagerstown responded

Thank you so much for your feedback it is greatly appreciated! Mrs. J. Jack

September 08, 2017

FInding a dealership you can trust is number 1 The staff is top-notch they worked with me to put me in a Ram 2500 that I wanted at a reasonable price. I'M looking forward to good service for many y More

by David J Ebersole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quinton Dixon
Oct 10, 2017 -

Fitzgerald Chevrolet Cadillac Hagerstown responded

Thank you so much for your feedback it is greatly appreciated! Mrs. J. Jack

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