
Fisher Honda
Boulder, CO
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I was interested in a new Honda Odyssey and received an internet quote from two dealers including Fisher Honda. I was not in any rush to buy but set out to investigate the minivan. My first stop for a t internet quote from two dealers including Fisher Honda. I was not in any rush to buy but set out to investigate the minivan. My first stop for a test drive was not at Fisher Honda but at another dealer. That dealer had only one LX model on the lot and didn't want to budge from the internet quote, a price , it seemed to me, that anyone (with good or bad credit coming in off the street) could obtain. I did like the vehicle but was put off by the lack of negotiation by a new sales person who had to get everything OKd by his invisible boss. On the other hand, Justin had given me a lower internet quote and personally contacted me to assure me he would go out of his way to make me a deal. Actually, Fisher Honda's delivery/handling charge was higher than the first dealer by about the same amount as their internet quote was lower. So, the two prices were a wash. However, I felt that Justin was more personable and certainly more knowledgable about the product. It became clear that neither dealer was going any lower on the price so I was about to walk. Finally Justin offered a small reduction to where the Fisher deal was bout $50 more than the other. The Fisher deal did include a few extras that really weren't significant to me, but I took their offer because I felt more comfortable with Fisher and I had previous experience with their service department on my 2004 Odyssey. Ultimately, I decided that if I couldn't reduce their offer, I would insist on my preferred color. Fisher Honda also had only one LX model on their lot, in a color that I wasn't wild about but would have accepted for perhaps a $200 reduction in price. So, Justin personally drove to a dealer 50 miles away to swap cars for the color I wanted. I thought that was a feather in his cap. One more issue should be mentioned. I was transferring my Illinois License from my old Odyssey and this was the first time I purchased a car out of state, in this case Colorado. The first dealer said they couldn't do it and it would be my responsibility to contact the Illinois DMV. Fisher said they do it all the time and did effect the transfer. A slight glitch did occur. In the process of sales person to business manager to the secretary who actually processed the paperwork, instead of a transfer of my old plates a new set of plates was ordered at an extra cost to me of $74. After catching this error, I did have to return to Fisher to reprocess three forms. I still haven't figured out why all the fees (including the plate transfer) were included in the part of the purchase that was financed instead of the roughly $8000 I was paying in cash. Then that $74 could have just been refunded and and the extra time reprocessing could have been avoided. Overall, I felt that the experience with Fisher Honda and particularly, Justin Kowatch, was a good one. I wish there had been more LX models on the lot since I counted 40 or 50 EX models. I realize there is more dealer profit on the higher end models but I simply can't justify the extra cost ($7000 and up) for a few bells and whistles that don't justify the added cost. I have been a loyal Honda customer since 1977 but am a bit disappointed in Honda for the way they are pricing new models. I don't mind the extra cost for EX and up models and, to be sure, my LX has many new features that my 2004 Odyssey didn't. However, I don't like that Honda removed, from the LX model, features that were already included on my older LX Odyssey. For example, rear passenger A/C controls are not on the 2012 LX (only the EX) while they were standard on my 2004 LX. The middle seats on my 2004 LX had a variety of configurations but that feature in 2012 is available only on the EX and up. The LX has one option, . . in or out for the middle seats. There are more but this is already too long. So, in some ways I have taken a step backwards in features. I hate to think that Honda is evolving into the old American car model where literally everything is an option, just so the initial price of the vehicle can be lower in the advertisements. I am also forwarding this to the American Honda Corp. More
Fisher Honda has great service, always complete work on time, great shuttle service, always friendly, very clean facility, always helpful, very nice waiting room, very honest. time, great shuttle service, always friendly, very clean facility, always helpful, very nice waiting room, very honest. More
Fisher KIA is THE place to get a deal and the best service I have EVER had when buying a car period. especially if you are lucky enough to get Jeff Katz as a sales person,he is the best,most knowledge service I have EVER had when buying a car period. especially if you are lucky enough to get Jeff Katz as a sales person,he is the best,most knowledgeable,honest,not pushey,helpful salesman I have ever dealt with.I will recommend him to ANYONE that is interested in buying a car.Fisher KIA has certainly exceded my expectations,their reputation is well deserved!! thanks again William L. Embree More
I have been a customer at Fisher Honda since 1986, when I bought a Honda Civic Station Wagon. I currently own a Honda CRV 2003, and I have never looked for a new dealership, mainly because of the customer se bought a Honda Civic Station Wagon. I currently own a Honda CRV 2003, and I have never looked for a new dealership, mainly because of the customer service at Fisher Honda. The customer service department, run by Service Advisor Tom Ainsworth, has been exceptional. Although I have lived long distances from Fisher Honda's location in Boulder (in Georgetown Colorado and in Aurora Colorado), I always take my vehicle to Fisher Honda. The quality of work done to my car is always exceptional. The work is so good that I drove my 1986 Honda Civic station wagon until it reached 400,000 miles! The friendliness and knowledge of the staff members, like Tom Ainsworth, make me feel that I am receiving excellent service at a reasonable price. I also appreciate receiving discount coupons on-line from Fisher Honda that keeps the prices reasonable. The quality of all aspects of Fisher Honda is the reason why I've been a loyal customer for over 25 years. More
We stopped in the dealership to look at the Kia Souls on the lot and were introduced to Jeff Katz because the salesman we started talking with did not feel comfortable answering all our questions about the the lot and were introduced to Jeff Katz because the salesman we started talking with did not feel comfortable answering all our questions about the vehicle. He wanted us to visit with Jeff Katz "The Soul Man". Jeff was able to answer all our questions and provide us with first hand information since he drives a Soul himself. He worked with us to complete the sale even though it was getting late and another customer came in who had an appointment to visit with him. He explained to her that we had come in from SD and he wanted to continue to work with us. If you are in the market for a new Soul you owe it you yourself to stop at Fisher Kia and talk with Jeff. More
I had a great experience purchasing a new 2013 Kia Sorento from Fisher Kia in Boulder. I took advantage of the Costco program and was very pleased with incentives offered and the final price. My sal Sorento from Fisher Kia in Boulder. I took advantage of the Costco program and was very pleased with incentives offered and the final price. My salesman, Jeff Katz, is an experienced and friendly professional who allowed me to test drive a few models with various options so that I fully understood the differences in power, comfort and convenience. I selected a model directly from the showroom floor, got my price and financing, and was home a few hours later to present the new car to my wife for her 60th birthday. Needless to say, she was very surprised and happy with my choice of color and options. I also met the servcice manager and had a pleasnt conversation with Lynn Fisher-Rickman while touring the facility. An enjoyable afternoon indeed. More
I've bought four cars from Fisher; 2 used, one new Honda (2004), and a new Kia (2012). Had the Honda and Kia serviced at Fisher. Always a good sales price, always good service. One minor service issue re (2004), and a new Kia (2012). Had the Honda and Kia serviced at Fisher. Always a good sales price, always good service. One minor service issue resolved quickly and fairly about 3 years ago. No problem since. Highly recommend everyone there. More
I have always felt that this dealership truly puts the customers needs first; they make me feel very valued, no matter what my needs of them are. They truly realize how valuable the customers time is a customers needs first; they make me feel very valued, no matter what my needs of them are. They truly realize how valuable the customers time is and go out of their way to make things work to help out with this. Everyone is very friendly and respectful. I love my KIA that I purchased fro them almost two years ago and the way I was treated then and continue to be treated has made the car buying experience and service follow ups a pleasure. More
Mike was spot on for friendliness and service. He was helpful and encouraging without being "pushy"........real glad for that! We will expect him to be our ongoing point person at Fisher. Looks to be helpful and encouraging without being "pushy"........real glad for that! We will expect him to be our ongoing point person at Fisher. Looks to be steadfast in customer satisfaction. From: Karen Sandvold. Kbeos@msn.com More
Phil Robinson was a pleasure to work with! As soon as I got into Fisher Honda's parking lot perhaps by coincidence, he right there and greeted me warmly. Since we were referred by a friend to visit FH, he got into Fisher Honda's parking lot perhaps by coincidence, he right there and greeted me warmly. Since we were referred by a friend to visit FH, he was already expecting us. From the get-go, Phil was very honest and knowledgeable. There was no pressure and more importantly no haggling. I have been elsewhere car shopping and it was ONLY at Fisher Honda that I was treated with TRUST and RESPECT! Thank you Phil and your wonderful team at Fisher! More