Fisher Honda
Boulder, CO
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Car Purchase Experience I am a longtime customer. This week I purchased my 5th car from Fisher Honda. The last three cars I've purchased I have had the pleasure of working I am a longtime customer. This week I purchased my 5th car from Fisher Honda. The last three cars I've purchased I have had the pleasure of working with Doc O'Connor. Doc O'Connor is a true professional when it comes to working with a customer. There is no hard selling, he gives you all of the information you need to make an educated decision on a purchase including leasing and loan options. I would recommend Doc to everyone thinking of purchasing a car new or used. An extra bonus is he is very patient. I am one of those customers that doesn't make a quick decsion as I went to the dealership a minimum of 4 or 5 times before making my decision. More
Outstanding service department. I came in late on a Friday afternoon with a grinding sound coming from my 2014 Kia Souls front end. I am from out of town and chose this dealership b I came in late on a Friday afternoon with a grinding sound coming from my 2014 Kia Souls front end. I am from out of town and chose this dealership by proximity. It was the best choice I have made in a long time. From minute one they treated me like a customer, (did I mention I was from out of town) Chad greeted myself and my two kids like I was a return customer. They took my car back immediately and it was diagnosed in 30 min or less. While we were waiting for the bad news the parts manager came out and gave my kids some seatbelt Hamsters and they even made me a fresh pot of coffee. When the service manager came out ad explained the repairs needed he was very polite and was trying his best to get me back on the road. He made several calls and was able to find the parts needed. Turns out the front wheel bearing went bad, they had to order some parts so I was stranded for the night. The service department provided me with a shuttle back to where I was staying and even the shuttle driver was excellent. By 9 am the next morning (ahead of schedule) I received a call saying the car was ready. They once again offered me a ride from the shuttle but it was not needed. I cannot say enough about my excellent service experience. All of this great service and it did not cost me a dime. Thank you KIA for the best customer experience in a very long time. More
Awesome buyer experience Bought a 2016 sorrento here. Jonathan and Mitch were fantastic. Answered all my questions, walked me through every step of the process. When it cam Bought a 2016 sorrento here. Jonathan and Mitch were fantastic. Answered all my questions, walked me through every step of the process. When it came time to purchase, everything was spelled out. Easier and more convenient than I could have ever expected. Thanks, guys! More
Service I went to Fisher for the first time because I received coupons in the mail. The service advisor, Joyce Adamson, was pleasant and very helpful. The s I went to Fisher for the first time because I received coupons in the mail. The service advisor, Joyce Adamson, was pleasant and very helpful. The service was completed on schedule and I will return. More
Best car buying experience I've ever had Visited Fisher to look at the 2016 Sorento.....Ended up buying one the same trip mainly due to the professionalism of the staff. No high pressure sal Visited Fisher to look at the 2016 Sorento.....Ended up buying one the same trip mainly due to the professionalism of the staff. No high pressure sales and all pricing was up front. Our salesman took the extra time to go over features. Special thanks to Tom Tomass. We all know how stressful a car buying experience can be but I can say this one was close to enjoyable. Thanks to Mr.Fisher and Mr. Tomko in completing the sale. More
Customer Service I have been going to Fisher Auto dba Fisher Honda for 20 years. They have great customer service, and I have never had a problems with any of my Hond I have been going to Fisher Auto dba Fisher Honda for 20 years. They have great customer service, and I have never had a problems with any of my Honda's. More
Waiting For Paperwork I had a key programmed by the dealer and all went well. However when service was finished my truck was parked out front ready to drive away but I wait I had a key programmed by the dealer and all went well. However when service was finished my truck was parked out front ready to drive away but I waited over 20 minutes for the paperwork to be completed. I am sure that it would have taken longer but I asked the service person what was going on and he checked, about 5 minutes later paperwork was completed....Did it take longer to do the paperwork or the programming??? More
Great Service Paul Gebremariam helped my wife and I purchase our first new car, a Kia sedona. He was incredibly helpful the whole way, listened to what our needs w Paul Gebremariam helped my wife and I purchase our first new car, a Kia sedona. He was incredibly helpful the whole way, listened to what our needs were, and found the car fit them. He was patient, answered all my questions, and was friendly with my kids as well. I would free very comfortable recommending him to anyone else. More
Alignment and snow tire removal I took our 2005 Honda Civic Hybrid back in for an alignment to be done when switching out the snow tires since it had been recommended the week before I took our 2005 Honda Civic Hybrid back in for an alignment to be done when switching out the snow tires since it had been recommended the week before with our 90.000 mile service. As usual, it was fast and efficient. In addition, Jason, as well as all the other staff members who I talked to were very helpful and friendly. More
Hyundai Elantra service to replace engine timing belt I took our Hyundai Elantra to Fisher Honda in Boulder for a timing belt replacement as part of the 120,000 mile service. The replacement was done qui I took our Hyundai Elantra to Fisher Honda in Boulder for a timing belt replacement as part of the 120,000 mile service. The replacement was done quicker than the time estimate, and Chad even found me a coupon that reduced the total cost. I can rely on Chad in the "All Makes" service department to take care of the details of the Elantra service for me. He makes the service very easy and convenient for me. He keeps me updated by phone with the progress and when the work is finished. He also gave me a car wash voucher that I can use later. More