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Fisher Honda
Boulder, CO
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Buyer Beware My salesman, Dennis Olmsted, used sales techniques that left me feeling tricked and disrespected. -When I told him I was looking for a used car he t My salesman, Dennis Olmsted, used sales techniques that left me feeling tricked and disrespected. -When I told him I was looking for a used car he told me they had a 1.9% financing for new vehicles. I found out when I returned to purchase that it was 1.9% only if you financed for 36 months. -On the day I was considering purchasing the vehicle, I felt like Dennis was distracting/pressuring me by going over information in the manual about the car before I even saw the final numbers and agreed to buy it. -Shady pricing tactics - the numbers didn’t match from the previous day. Previously he told me they would honor the lower price I emailed him from another dealership but then he “forgot” until I questioned it for final pricing. Also, I told him I did not want the extended warranty but it was on the final paperwork. When I went to the financing department to review and sign the papers, I felt rushed and the finance manager, Jeff Tomko, seemed perturbed that I was taking time to look over the agreement. This is when I discovered that the numbers didn’t match up--in total over $3000 more that I would have paid had I not checked! Also, an add-on accessory was included in the final price. -On the day I came to purchase the vehicle, I was left unattended for long periods of time. Dennis reappeared when I walked outside to warm up. Maybe he thought I was leaving. It took about four hours even though I had been in the day before and received pricing information. -Horrible trade-in experience - extremely low first offer and don’t forget anything in your trade-in vehicle! -If you had a negative experience, don’t expect to receive a customer satisfaction survey. Dennis showed me a copy of this survey at least four times and asked me to give him all 10s. Somehow I never received a survey thus I felt like the salesman/dealership is dishonest by somehow keeping those customers who have a negative experience (such as me) from receiving a survey. More
New C-rv Doc was knowledgable and friendly. He returned all my calls promptly with an energy of wanting to help. He gave us a thorough presentation of the feat Doc was knowledgable and friendly. He returned all my calls promptly with an energy of wanting to help. He gave us a thorough presentation of the features of the car as well as showed how to use the technical ones. Pricing was simple without any games. Very nice experience woild recommend Doc and Fisher honda to everyone! More
BE CAREFUL - DONT TRUST THEIR NUMBERS TAKE YOUR BUSINESS SOMEWHERE ELSE I would be careful doing business with this dealership, they can’t be taken seriously, the day of my transaction th TAKE YOUR BUSINESS SOMEWHERE ELSE I would be careful doing business with this dealership, they can’t be taken seriously, the day of my transaction they did not collect the car taxes correctly, I asked twice if they were sure about it and they confirmed yes, after some time, when I did not receive the documents to register my car, they called me letting me know they did not collect all the taxes and I needed to pay now, which is unfair and incorrect because I added some additional services the day of the transaction. They did not care and just sent me the documents and let me deal with situation, having a car stopped in my garage and paying a high amount I was not considering. More
Car buying experience made easy! Fisher Honda and its employees made our car buying experience easy. We had been shopping around for a few months at other dealerships trying to get th Fisher Honda and its employees made our car buying experience easy. We had been shopping around for a few months at other dealerships trying to get the information we needed to make the best decision on just the right vehicle. We never felt as though we received All the information we wanted from the others, like a solid price for what we were interested in buying. Dennis Olmsted gave us all the information we needed on our first visit as well as took the time to make it personable. That is really why we came back the next day to test drive and talk more. Dennis answered all of our questions and really listened to our needs. Within 4 hours we were driving away in our new 2019 CR-V. We feel like we made the best decision and Honda provided all the bells and whistles to make our purchase worth every dollar. More
Great car buying experience! Thank you so much to Ty, Doc, Jonathan, and Shawn for making the potentially scary and stressful experience of buying a car into a pleasant one. Fello Thank you so much to Ty, Doc, Jonathan, and Shawn for making the potentially scary and stressful experience of buying a car into a pleasant one. Fellow females out there, I can’t recommend this dealership enough. No “mansplaining.” Just straight shooting staff who are genuinely there to help. More
Awesome price I worked with Rich Moss to get a deal on a 2019 Acura RDX a-spec. I was very happy with how Rich and Fisher Acura was able to come up with an excellen I worked with Rich Moss to get a deal on a 2019 Acura RDX a-spec. I was very happy with how Rich and Fisher Acura was able to come up with an excellent deal that other Acura dealers couldn’t match. We drove in from Wyoming and everything went smoothly when we picked the vehicle up. Love my car and the deal we got. Thanks More
Outstanding service! I have dealt with shady dealerships before but Fisher Honda in boulder is the only place I trust now. I am a younger woman and get nervous that car de I have dealt with shady dealerships before but Fisher Honda in boulder is the only place I trust now. I am a younger woman and get nervous that car dealerships find it easy to take advantage of my knowledge. Ty Freese was so helpful in guideing me and giving me the time to make calls to ensure the decisions were right. I can’t say enough of him and the whole team at Fisher. If you get the chance I highly recommend working with Ty! More
Best car buying experience I’ve ever had! If you’re looking for a terrific & knowledgeable partner for your next car, look no further than Fisher Honda in Boulder. Dennis O. took time to unde If you’re looking for a terrific & knowledgeable partner for your next car, look no further than Fisher Honda in Boulder. Dennis O. took time to understand what I needed, for what purpose and what I wanted to spend. After a night to think about which direction to go, when I arrived all the paperwork was ready for me upon my arrival. Caleb in the finance department provided me with excellent communication and explained any questions I had. He provided a few different financing institutions and allowed me to check on my own. Overall, as a salesperson myself, I can say that NOBODY wants to be sold to but customers do appreciate someone who is a true resource and is easy to work with... Which is exactly what you get with this group! More
Females proceed with caution If you're a female looking to purchase a vehicle here, be prepared for the insults. I took a vehicle for a test drive & was eager to buy but what hap If you're a female looking to purchase a vehicle here, be prepared for the insults. I took a vehicle for a test drive & was eager to buy but what happened during the test drive, had me left with a bitter taste. The sales representative (Rich E...reading some of the Google reviews seem like he enjoys to get himself into trouble with having female customers) made the entire test drive uncomfortable. Sandy; .... hope you're ok with having a female drive today. Rich; ... since you bring that up. I recall seeing a bummer sticker that said, "caution Asian female driver (chuckles)...." Sandy; ....(crickets).... Not only am I an Asian female, I believe he was insinuating that all female drivers are horrible! To add Insult to injury, he should have been respectful & sensitive to the topic of gender rolls & then to stereotype a paticular race is outta-line. Everything about it was digoratory. He needs to go back to Florida or be put in checked More
Purchased 2019 CRV My family have purchased 4 vehicles from Fisher Honda over the past 15 years. I recently purchased a 2019 CRV. My husband purchased a 2017 Ridgeline My family have purchased 4 vehicles from Fisher Honda over the past 15 years. I recently purchased a 2019 CRV. My husband purchased a 2017 Ridgeline. We both worked with Rick Colver. Rick is knowledgeable, helpful, patient and really pleasant to deal with. I highly recommend Fisher Honda!! We've also been very pleased with the Fisher Service Department. More