Back

Fisher Honda

Boulder, CO

4.9
921 Reviews

6025 Arapahoe Rd

Boulder, CO

80303

Directions

By Type

Showing 921 reviews

April 03, 2023

We had an excellent sales experience. Ty is great and worked with us throughout the process. He is one of the reasons that we have bee a loyal customer of Fisher Honda for over 20 years! More

by Charles B Duscha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Freese, Jared Baros
April 01, 2023

Buying a car just isn't the same since COVID but what is? We order our new CRV-Hybrid without being able to see one or test drive one. Had to do our own research to actual learn about the vehicle and compare More

by Mark D.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Baros, Zach Ketchem
April 01, 2023

Outstanding experience with Alex Kelly and Fisher Auto Group on my Acura RDX! Excellent follow up and very professional. More

by Dan
Recommend Dealer
Yes
Employees Worked With
Alex Kelly
March 28, 2023

My wife and I are first time customers with Fischer Acura. Zach was a pleasure to work with. Had the vehicle we were interested in ready for us when we arrived. We looked at a different model and he qu More

by Jason.whalen14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Samoray, Nate Russell, Zach Ketchem, DJ Hanson
March 08, 2023

From the second i walked in. ... to the time i left in my new car, i felt like Royalty! Great experience buying a car!. More

by Kevin Conway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark McVicar
February 27, 2023

We recently purchased a 2023 CR-V Hybrid and the experience was very smooth . Our salesman was Dennis, and he kept us up to date through the ordering process, and was extremely helpful with the pap More

by brandts2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Olmsted
February 10, 2023

Don't buy the Windshield Protection. It only covers replacement of the film on the glass and cracks less than 5 inches long. Really? My windshield was totally smashed (buzzard on the r More

by sshall3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
I don't remember the salesmen's names
January 02, 2023

Friday night we decided to make the trip the Boulder to purchase a vehicle. Knowing that they closed at 6:30 and we were not going to be there until 6:00, they were still more than happy to work with us. Z More

by Brett_Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Ketchem, Michael Burris, Jared Baros
December 23, 2022

First time at dealership, routine oil and air filter change. On pick up 2 hours later (promised 1hour) glove box contents were on floor, Car leaking oil and glove box was rattling (air filter change). C More

by KH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chas
Dec 27, 2022 -

Fisher Honda responded

Hi Kris, my name is Harry I am the service manager at Fisher Honda. We spoke last week about how your visit went, and I apologize again for letting you down and frustrating you. As we spoke, this was a terrible first impression and not up to our standards. As far as your concern with a trainee working on your car and as we discussed, finding candidates in this job environment is nearly impossible (as your eluded to your brother having difficulty in the painting business as well). That said, anyone starting any job would be considered a trainee, no one knows everything when they are first starting out. My frustration mirrors yours because we have checks and balances to prevent things like a drain plug not being torqued properly and not returning the items to the glove box. We failed you there. Again, I am sorry you had to return because of that and ensure you a discussion was had with those involved about how something so simple jeopardizes our relationship with a customer. Our goal is to partner with you (and all of our customers) and give you a reason to come back. Anything less is a failure. We also discussed about you coming back this week for you and I to listen to the noise together. Again, I do apologize that you have to come back and for that not being addressed on your last visit. I can appreciate your frustration. I thought we had a good discussion last week and that we were on track to mend our relationship. I ask for one final opportunity to make things right and to begin to earn your trust. I understand Chase had offered to take care of your next oil change for the inconveniences. If you feel that we cannot earn your trust, I would be happy to refund you for the oil change. I appreciate you being honest with your feedback and bringing to my attention our short comings. I will continue to work with the team. As I stated, everyone has to start somewhere with a new career, and I will do a better job to make sure those “trainees” have more guidance and supervision to make sure things like this do not happen. Please give us another chance and please know I am always here to help and discuss any concerns you have. My direct line is 303-998-6323 and email is harrysnyder@fisherauto.com

December 14, 2022

Dennis made this purchase very smooth. He keep me updated thru the whole process. From the time of purchase to delivery to dealership Dennis was excellent!! I would definitely reco More

by Dodger44
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennis Olmsted
...
14
...