Fischer Honda
Ypsilanti, MI
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Great service for a minor repair / part replacement The personal attention that I received, in regard to a small part replacement, was unexpected in the level of detail and good communication to resolve The personal attention that I received, in regard to a small part replacement, was unexpected in the level of detail and good communication to resolve the problem and to address my understanding of the function of the part. The service exceeded my expectation! More
THANK YOU! I appreciate Kelli so much for caring and her kindness. I appreciate Jordan for taking extra care of me..He is wonderful. I appreciate all the service I appreciate Kelli so much for caring and her kindness. I appreciate Jordan for taking extra care of me..He is wonderful. I appreciate all the service men who work on my car as well. Everyone does EXCELLENT SERVICE!! I feel I can trust their word. It’s hard to find businesses that show that high of quality for me as a customer. More
Amazing Service Mike was very thorough. I mentioned what I wanted in my vehicle and he went to work finding the vehicle that not only met but exceeded my expectations Mike was very thorough. I mentioned what I wanted in my vehicle and he went to work finding the vehicle that not only met but exceeded my expectations. I thought about leaving and getting a Toyota but he made me want to stay with Fisher Honda. More
Service Had an 8 o’clock appointment took me right in. Otis was very pleasant and took care of my needs. Would definitely be back to this dealership Had an 8 o’clock appointment took me right in. Otis was very pleasant and took care of my needs. Would definitely be back to this dealership More
Earned my business Fischer stepped up when my usual dealer would not. The dealer I have used for several years was on the fence about honoring a repair that clearly shou Fischer stepped up when my usual dealer would not. The dealer I have used for several years was on the fence about honoring a repair that clearly should have been covered by the certified warranty I was promised when I purchased the vehicle. Not only did Fischer get me in 3 weeks earlier than my usual dealer, but they offered me a loaner for the 24 hours I was without a car. Just when I thought that I may never by another Honda Certified vehicle again, Jordan changed my mind. Many thanks Jordan, and Fischer Honda! More
Oil Change The team at Fischer Honda was very professional and helpful. They also researched another issue with a lost Key Fob I had. One of the best dealer expe The team at Fischer Honda was very professional and helpful. They also researched another issue with a lost Key Fob I had. One of the best dealer experiences I have ever had. More
Excellent customer service Quickly in and out, as usual. Advised me of future visits and costs so I can plan my finances. Just remember to put paper in the printer. ;) Quickly in and out, as usual. Advised me of future visits and costs so I can plan my finances. Just remember to put paper in the printer. ;) More
Nice people to deal with Only problem I had was having to wait over an hour to get a shuttle ride home. Other than that, everything was fine. Everyone was very nice and helpfu Only problem I had was having to wait over an hour to get a shuttle ride home. Other than that, everything was fine. Everyone was very nice and helpful. More
Exceptional customer service!! I was contacted and informed that I heeded new filters when I brought in my car for oil change. I appreciated that and I gave Jordan my consent to rep I was contacted and informed that I heeded new filters when I brought in my car for oil change. I appreciated that and I gave Jordan my consent to replace the filters . My car is always clean when I pick it up which I love!! The best part is the communication from service department. Everyone is very kind and courteous! Thank you, Fischer Honda More
Rotate tires, plug tire i sorta soured on going to Victory in Plymouth where i bought my HR-V, two yrs ago.. for it's first oil change... i have a good friend who is a master i sorta soured on going to Victory in Plymouth where i bought my HR-V, two yrs ago.. for it's first oil change... i have a good friend who is a master Honda mechanic i go to... they left my cowl loose under the filter and didn't put the caps back on my tire stems causing my trip to Pennsylvania a bit of concern for me in February... but, Fischer for $20 bucks even washed my car, plugged the hissing tire, and even made the fronts 32 lbs, and backs 30 like i asked for Winter... i'll use them as i live in Ypsi and they are much closer... don't even ask me about my treatment at Germain by their sales staff... thank you, Todd Van Allen for your service advise! More