Fischer Honda

Great staff, friendly and knowledgeble The dealership's mamager and sale person, as well as the business manager are all very efficient and friendly. We are very satisfied with their survic The dealership's mamager and sale person, as well as the business manager are all very efficient and friendly. We are very satisfied with their survice and help! More

Professional and Personable Service I have been using Fischer Honda for service on my 2006 Honda Civic since I purchased it there as a new car. The service is always excellent. The empl I have been using Fischer Honda for service on my 2006 Honda Civic since I purchased it there as a new car. The service is always excellent. The employees are professional, friendly and trustworthy. My little car is going strong all these years and over 220,000 miles later! More

Fare and honest They went out of their way to take care of me and my truck I need for winter travels, make sure everything is in top working order. They went out of their way to take care of me and my truck I need for winter travels, make sure everything is in top working order. More

Service for my Civic I was very impressed with the level of service I received from my recent visit to your dealership. My request for an appointment was quickly made for I was very impressed with the level of service I received from my recent visit to your dealership. My request for an appointment was quickly made for the following day. I was quoted an excellent price for an oil change and tire rotation. The work was completed in less than an hour and the dirty car that I drove in was washed and pulled up into the driveway for an easy exit on my part. More

Another Bad Experience with Service Department Took vehicle in for an issue at 30,000 miles and they noted in the service writeup the issue was due to "lack of maintenance". Fischer said it is par Took vehicle in for an issue at 30,000 miles and they noted in the service writeup the issue was due to "lack of maintenance". Fischer said it is part of their normal preventative maintenance at 15,000 miles. Bet you can't guess who did my 15,000 service - Fischer Honda did! Maybe I was charged for something they didn't do or it wasn't done well - would not surprise me. I haven't been happy with their service department for a while but this is the 2nd to last straw. Last straw was the $750 estimate for what was needed to be repaired including about $350 of unnecessary upcharge items. Hold on to your wallet if you go there but I don't recommend it. More

Not what they used to be UPDATE: I have changed my feeling about my experiences with Fischer Honda. At some point the quality of service in the Service Department declined. UPDATE: I have changed my feeling about my experiences with Fischer Honda. At some point the quality of service in the Service Department declined. They had a changes in employees and do not seem as focused as before. When we brought our 2011 Honda CRV in for a Honda warranty issue the service write up team could not agree on how to verify if the warranty repairs were needed. We took the CRV to Germain Honda in Ann Arbor. They addressed the issues quickly and without complaint. Have switched taking our Honda to Germain. More

Service dept fraud I have leased and purchased vehicles at Fisher Honda for several years. I will never use this dealership again. Their service dept is terrible! I have I have leased and purchased vehicles at Fisher Honda for several years. I will never use this dealership again. Their service dept is terrible! I have taken my vehicle their for all my oil changes as required. They do this multi inspection each time. I was told they rotate my tires at every oil change. My lease is for 36,000 miles, took delivery on 9/22/15. On 4/22/16 mileage was 7,460 and my tire tread was marked as: Front left 8/32nd, Front right 8/32nd Rear left 9/32nd, Rear right 9/32nd. On 7/16/17 mileage was 22,398 Front left 8/32nd, Front right 8/32nd Rear left 8/32nd, Front right 8/32nd On 3/19/18 mileage was 29,090 Front left 9/32nd, Front right 9/32nd Rear left 9/32nd, Rear right 9/32nd. I had a vehicle appraisal done in March 2018 at a different Honda dealership (in Ann Arbor) and had to pay $52.00 for an oil change when they were suppose to be free, they said my front tires were bald and rear were close to being bald! I’d say there seem to be a big problem! I contacted the tire company, Continental, and they told me that tire was NOT rated for any specific miles. I’ve never heard of a tire that didn’t last at least 30,000 miles. Why would Honda put such poor tires on a 36,000 mile lease! After several calls to Continental and Honda I was told “Oh yeah we did have a batch of bad tires put on the CRV’s” My safety was in jeopardy so I was forced to purchase 4 new tires.which cost me $315.85. I no longer have any faith in Honda’s quality so I will NOT lease another Honda. Because of that you are now trying to make me pay for a 30,000 maintanance at nearly $300.00 AND a $350.00 turn in fee! So you lease a sub standard vehicle and you want ME to put on new tires and do an expensive maintance so you have a used car on the lot that you can sell for more money! Doesn’t seem ethical to me. More

Poor service I took my Pilot in for issues with sudden drastic slowing down. I spent nearly two thousand to fix the issue. Five days later as I’m driving 55 on I took my Pilot in for issues with sudden drastic slowing down. I spent nearly two thousand to fix the issue. Five days later as I’m driving 55 on Michigan Ave, it suddenly slows down to 25. I almost got hit. I returned to the dealership and was told they would have someone look at it and would back to me in an hour. Two hours later I asked how it was going. They said they had not taken it in yet. They offered to set up an a appointment later and I could take my car with me. Uhh, no!! I don’t have a death wish! They kept my car two weeks. Then called and asked when I would pick it up. It was done for 2 days. When I got it back my $300 prescription sunglasses were missing. I didn’t even mention this because I know nothing would be done about it. The service department lost my trust for many reasons! I have been a customer for 20 years and have bought all my cars here. Everyone was friendly. More

Brought 2017 Honda CRV. I had my 2017 honda CRV checked for engine issues. The dealer shop mechanics could not find nothing wrong. The reason why I wrote this review is I had my 2017 honda CRV checked for engine issues. The dealer shop mechanics could not find nothing wrong. The reason why I wrote this review is because Lauren the service advisor stated that there could be possible charges some parts are not covered under warranty. I only have 10600 miles on the SUV and it falls under the bumper to bumper warranty. I felt she should've refrained from telling me about charges since the vehicle should be covered under the warranty and that is why the 3 stars had she said from the start it was under warranty don't worry about it, It would've been 5 stars. In addition, I had a recall on the fuel feed pipe and decided to take the Honda to Genthe Honda where I purchased the CRV for the repairs. More

Honest, hard working and always puts the customer first. I went in and got a really good deal on a car. They were fast, efficient and I knew I was getting a great deal, cause I shopped around. I should have I went in and got a really good deal on a car. They were fast, efficient and I knew I was getting a great deal, cause I shopped around. I should have just gone to them first and saved time. More