First Texas Honda
Austin, TX
Filter Reviews by Keyword
By Type
Showing 2,662 reviews
Great Service Dept I've been driving Hondas for almost 20 years now - all bought from First Texas Honda. The service department has always been great to work with - fair I've been driving Hondas for almost 20 years now - all bought from First Texas Honda. The service department has always been great to work with - fairly easy to get appointments for all scheduled maintenance. I'm kept informed throughout the process, the technicians are nice and personable and my car is washed before bringing it to me. More
Great experience all around! Nik was an incredibly helpful salesperson. He picked us up at our apartment since we didn't have a car and bravely navigated rush hour traffic. He mad Nik was an incredibly helpful salesperson. He picked us up at our apartment since we didn't have a car and bravely navigated rush hour traffic. He made our first car leasing experience pain free. The coffee and snack bar was a wonderful treat too! I can't recommend First Texas Honda enough! More
Loved the service - surprised, though, by how much they always want to sell me for a leased vehicle they actually own - this review is now 25+ words always want to sell me for a leased vehicle they actually own - this review is now 25+ words More
Like it I always take my cars to this dealership for service. I like the feature that I can make an appointment on their website. They have long service hou I always take my cars to this dealership for service. I like the feature that I can make an appointment on their website. They have long service hours that fit my schedule. More
My car had a complete spa day. It had a lot of little maintenance things done since it is over 100,000 miles. The car should be good to go now. maintenance things done since it is over 100,000 miles. The car should be good to go now. More
I am not easy to please, but this was a very positive experience. I came without an appointment. Within 25 minutes they had my car checked in, the concern was understood and documented, and I was driving experience. I came without an appointment. Within 25 minutes they had my car checked in, the concern was understood and documented, and I was driving off to work in my courtesy rental. They noted I needed to change two tires which I decided to do. When they texted me that the car was ready I paid via email. When I picked it up Jay explained the rework done. The pickup process took about 10 minutes and I got into my washed car and drove off. This is how service should be! Thank you Jay! More
Great service, as always. Courteous, friendly staff. Services completed in reasonable time. Comfortable waiting area. I always feel that my car is being well taken care of without adding unnecessary ser Services completed in reasonable time. Comfortable waiting area. I always feel that my car is being well taken care of without adding unnecessary services or charges. More
2020 Honda Hybrid Accord Touring We were completely satisfied with the purchase experience. The people at First Texas were a pleasure to work with and tried to make this process move We were completely satisfied with the purchase experience. The people at First Texas were a pleasure to work with and tried to make this process move as fast as possible while being sure to cover everything. More
Although there is a bit of a wait, I was able to get work done while enjoying the coffee bar and snacks available. The service department is trust worthy and not pushy. done while enjoying the coffee bar and snacks available. The service department is trust worthy and not pushy. More