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First Texas Honda

Austin, TX

4.7
2,687 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,687 reviews

December 31, 2019

Fantastic service! Everything explained exactly as it happened. Good solid work with a fair price. All personnel friendly and knowledgeable. I would recommend to all! More

by BWH
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
Jan 01, 2020 -

First Texas Honda responded

Earning your recommendation means the world to us! Thanks for your support and be sure to let us know the next time we can assist. -The Team at First Texas Honda

December 31, 2019

"except for the price" Excellent, timely service, very helpful check in staff and service technician, pleasant clean and comfortable environment and thank you for the coffee More

by oldretiredprof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tish Henderson
Jan 01, 2020 -

First Texas Honda responded

We want to say thanks for being our customer! We pride ourselves on offering premium services & unparalleled value for our customers, just as you witnessed. :) Thanks for sharing and helping others to know exactly what we're all about. We aim to be the best, most thorough service available to take the best care of you and your Honda. Nevertheless, we still offer competitive pricing for routine and repair needs among Honda dealerships in the region! We appreciate your continued business and look forward to assisting you again next time. -The Team at First Texas Honda

December 29, 2019

WONDERFUL!!! THANK YOU TO NIK BARROWS AND THE STAF AT THIS CAR DEALERSHIP. OUR EXPERICENCE WAS SO FAST. WE TOLD HIM WHAT WE WERE LOOKING FOR AND HE MADE IT HAPPEN. More

by genevamendoza68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Barrows, Steven Martinez
Dec 30, 2019 -

First Texas Honda responded

Thank you so much for taking a few moments to let us know how we are doing! Our staff is constantly hard at work finding ways to exceed customer's expectations and provide an excellent shopping experience. :) Thanks for your support and congratulations. -The Team at First Texas Honda

December 28, 2019

First Texas Service I have been a customer of FTH since 2000. While they have always done an excellent job, moving the service department to the main building seems to ha More

by scott.henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank, Ty Winn
Dec 30, 2019 -

First Texas Honda responded

Scott, thank you for being a long-time guest of ours! It's because of customers like you that we're able to continue doing what we love every day. :) We appreciate your feedback! Providing a smooth and seamless experience is always our goal and we've made changes to many processes that enhance each customer's overall experience. Thanks again for your support and we'll see you next time. -The Team at First Texas Honda

December 28, 2019

Everyone that helped me was very polite and efficient. The Service Technician kept me updated as to the status of my car.I had come in for a check engine light,and we found out there were several other cri More

by Kathleen Green-wife of George Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
Dec 30, 2019 -

First Texas Honda responded

Kathleen, we're always here to help. :) We want every single customer that walks through our doors to experience the same high level of service! Let us know the next time we can assist and take care. -The Team at First Texas Honda

December 28, 2019

Great service! AJ was very friendly and helpful! He really took time to explain what items needed attention right away and what I can put off until next visit. More

by Veronica
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
Dec 30, 2019 -

First Texas Honda responded

We could not ask for a better compliment, knowing that our staff made your experience one-of-a-kind! Thank you for taking a minute to share with us and we look forward to seeing you next time. -The Team at First Texas Honda

December 23, 2019

Great service. Ty was very helpful and went beyond expectations to show me things on my car. Had an appointment and was out before time given More

by Alutz19
Recommend Dealer
Yes
Employees Worked With
Ty Winn
December 21, 2019

Great service, able to understand issue with my vehicle and resolve it on time. I am happy that I got free loaner. Keep up the great service and free loaner. More

by drPlaza604*
Recommend Dealer
Yes
Employees Worked With
Jay Jank
December 21, 2019

This is maybe our 14th car. We don't use any other Honda dealer...service is great....sales experience is great. Kudos to Jessie Sims. More

by Mikebrit57
Recommend Dealer
Yes
Employees Worked With
Jesse Sims
December 20, 2019

The care, kindness and positive attitude shown to me when I brought my car in for a simple repair is greatly appreciated. Having a comfortable spot to wait while the work is being done is another plus! More

by peterb
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
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