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First Texas Honda

Austin, TX

4.7
2,687 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,687 reviews

January 04, 2020

No problems Stopped in for a Map update which was done for free, but found out due to mileage on car that a Brake Fluid & Cooling System Fluids need to be changed More

by keithk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Winn
Jan 06, 2020 -

First Texas Honda responded

Keith, thanks for coming by! Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We're happy to know that Ty delivered. :) See you next time and take care. -The Team at First Texas Honda

January 04, 2020

Very happy with HR-V and First Texas! This was a great experience. Jared (our sales person) was knowledgeable, answered questions thoroughly and was a joy to work with. Having done some re More

by wiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Thomas, Jared Robinson
Jan 06, 2020 -

First Texas Honda responded

Wiley, congratulations on finding the perfect new set of wheels! It makes us beam with pride to hear that Jared did an exceptional job along the way and we appreciate you sharing. Happy cruising and take care. -The Team at First Texas Honda

January 04, 2020

Very good experience. Service on time as expected. Everyone very professional. Service advisor (A.J. Cuevas) is great. Kept me informed during my wait. No pressure to do anything not really needed. A.J More

by taeddings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
Jan 06, 2020 -

First Texas Honda responded

Thank you for taking the time to let us know how we are doing! The greatest compliments we can receive are those that highlight our staff's commitment to delivering the best possible service. :) See you next time and take care. -The Team at First Texas Honda

January 04, 2020

Extremely Satisfied I have dealt with First Texas Honda, and specifically, Mr. Jack Wright, for the 10 years I've lived in Austin. The courtesy, timely assistance, and h More

by conniemorr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Wright
Jan 06, 2020 -

First Texas Honda responded

Connie, we cannot thank you enough for your years of support and patronage. It's because of incredible customers like yourself that we're able to continue doing what we love every day—serving our guests! We appreciate you taking the time to praise us, both on and offline, and look forward to seeing you next time. :) -The Team at First Texas Honda

January 04, 2020

Courteous people, timely service, awesome complimentary cafe, pickup / drop off as required, waiting area is kids friendly... overall good experience while the car is taken care of More

by Muruga
Recommend Dealer
Yes
Employees Worked With
Christopher Sutton
Jan 06, 2020 -

First Texas Honda responded

We really appreciate you taking the time to share details about your visit to our dealership! We look forward to the next opportunity to assist and wish you all the best. -The Team at First Texas Honda

January 03, 2020

Regular Maintenance and Service I was pleased with the service and Ivan's assistance. He was courteous, friendly, and professional.He explained the process and got me out in less tim More

by dmichaeldodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
Jan 03, 2020 -

First Texas Honda responded

It's our mission to deliver experiences worth bragging about. Thank you so much for sharing! Let us know the next time we can assist and until then, take care. -The Team at First Texas Honda

January 03, 2020

Worth waiting a while, free coffee and arcade. And area to charge your phone. It’s a like a mini resort in a dealership that I would come to again and again! More

by Zair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Winn
Jan 06, 2020 -

First Texas Honda responded

Talk about a great review! Providing an exceptional place for our customers to wait is something we're passionate about. Thanks so much for taking notice. :) -The Team at First Texas Honda

January 03, 2020

First Texas Honda has the best service advisors. I know my vehicle is in good hands and I’m kept informed of its status while in the bay. More

by KT
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Jan 06, 2020 -

First Texas Honda responded

KT, we are beaming with pride knowing that we hit the mark! Thanks for making us your chosen Service Center and be sure to let us know the next time we can assist. -The Team at First Texas Honda

January 02, 2020

Took good care of me Service was very good, quick and easy. I got a free rental car while my car was being serviced. Zero hassle. You can even get a drink while you're t More

by kirsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Hammonds
Jan 02, 2020 -

First Texas Honda responded

It makes us proud to know that we're doing things well. :) We're happy to know that you enjoyed the coffee drinks and rental car, too. Thanks for being our guest and take care. -The Team at First Texas Honda

December 31, 2019

Fast and convienant The service was fast and they went over everything before thing and evrything was explained at all points of contact. Called in a timely manner about More

by micbonz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
Jan 01, 2020 -

First Texas Honda responded

We always want to be known for delivering a first-class experience! Thanks for letting us know how everything went. :) -The Team at First Texas Honda

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