
First Texas Honda
Austin, TX
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No problems Stopped in for a Map update which was done for free, but found out due to mileage on car that a Brake Fluid & Cooling System Fluids need to be changed Stopped in for a Map update which was done for free, but found out due to mileage on car that a Brake Fluid & Cooling System Fluids need to be changed out, which was done without problems.. I was kept up to date each hour as to where they were at in the service procedure which took about 20 minutes more than expected due to Map update which I knew would take some time to complete.... Very pleased with Ty Winn the Service Writer as he made sure I knew what was going on and expected times required... More
Very happy with HR-V and First Texas! This was a great experience. Jared (our sales person) was knowledgeable, answered questions thoroughly and was a joy to work with. Having done some re This was a great experience. Jared (our sales person) was knowledgeable, answered questions thoroughly and was a joy to work with. Having done some research prior to coming to First Texas, I had some very specific questions concerning specific models of Honda especially in comparison to other makes. Jared covered all the information completely and with the test drive, I was sold. There was a relaxed and low pressure environment throughout the whole transaction. Honda was my first choice, the quality of the HR-V and my experience with Jared, confirms it was the right choice. More
Very good experience. Service on time as expected. Everyone very professional. Service advisor (A.J. Cuevas) is great. Kept me informed during my wait. No pressure to do anything not really needed. A.J Everyone very professional. Service advisor (A.J. Cuevas) is great. Kept me informed during my wait. No pressure to do anything not really needed. A.J. period is always very professional and helpful. More
Extremely Satisfied I have dealt with First Texas Honda, and specifically, Mr. Jack Wright, for the 10 years I've lived in Austin. The courtesy, timely assistance, and h I have dealt with First Texas Honda, and specifically, Mr. Jack Wright, for the 10 years I've lived in Austin. The courtesy, timely assistance, and high quality of work are the best I've ever experienced, and I've been a Honda owner for 31 years. I give First Texas, and Jack, my highest praise and I take every opportunity to recommend them to others. More
Courteous people, timely service, awesome complimentary cafe, pickup / drop off as required, waiting area is kids friendly... overall good experience while the car is taken care of cafe, pickup / drop off as required, waiting area is kids friendly... overall good experience while the car is taken care of More
Regular Maintenance and Service I was pleased with the service and Ivan's assistance. He was courteous, friendly, and professional.He explained the process and got me out in less tim I was pleased with the service and Ivan's assistance. He was courteous, friendly, and professional.He explained the process and got me out in less time than anticipated. More
Worth waiting a while, free coffee and arcade. And area to charge your phone. It’s a like a mini resort in a dealership that I would come to again and again! to charge your phone. It’s a like a mini resort in a dealership that I would come to again and again! More
Took good care of me Service was very good, quick and easy. I got a free rental car while my car was being serviced. Zero hassle. You can even get a drink while you're t Service was very good, quick and easy. I got a free rental car while my car was being serviced. Zero hassle. You can even get a drink while you're there. More
Fast and convienant The service was fast and they went over everything before thing and evrything was explained at all points of contact. Called in a timely manner about The service was fast and they went over everything before thing and evrything was explained at all points of contact. Called in a timely manner about additional service and once the work was complete More