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First Texas Honda

Austin, TX

4.8
2,662 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,662 reviews

December 28, 2019

Everyone that helped me was very polite and efficient. The Service Technician kept me updated as to the status of my car.I had come in for a check engine light,and we found out there were several other cri More

by Kathleen Green-wife of George Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
Dec 30, 2019 -

First Texas Honda responded

Kathleen, we're always here to help. :) We want every single customer that walks through our doors to experience the same high level of service! Let us know the next time we can assist and take care. -The Team at First Texas Honda

December 23, 2019

Great service. Ty was very helpful and went beyond expectations to show me things on my car. Had an appointment and was out before time given More

by Alutz19
Recommend Dealer
Yes
Employees Worked With
Ty Winn
December 21, 2019

Great service, able to understand issue with my vehicle and resolve it on time. I am happy that I got free loaner. Keep up the great service and free loaner. More

by drPlaza604*
Recommend Dealer
Yes
Employees Worked With
Jay Jank
December 21, 2019

This is maybe our 14th car. We don't use any other Honda dealer...service is great....sales experience is great. Kudos to Jessie Sims. More

by Mikebrit57
Recommend Dealer
Yes
Employees Worked With
Jesse Sims
December 20, 2019

The care, kindness and positive attitude shown to me when I brought my car in for a simple repair is greatly appreciated. Having a comfortable spot to wait while the work is being done is another plus! More

by peterb
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
December 18, 2019

Smooth! That’s the best description of my 3rd purchase at FTH. From selection to drive off the lot, was easy peasy. The i’s were dotted and the t’s crossed without hassle. More

by Toni
Recommend Dealer
Yes
Employees Worked With
Naji Abi-Habib, Howard Shaw, Dave Thomas
Dec 18, 2019 -

First Texas Honda responded

Thanks so much, Toni! Our common goal is to constantly deliver 5-star customer service. We appreciate your continued support and wish you all the best. :) -The Team at First Texas Honda

December 17, 2019

excellent, professional, fair, truthful and knowledgeable se rvice. Thanks, Chris for your help getting my car fixed correctly and on short notice. I will definitely return for my checkup and maintenance needs. More

by streetpaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sutton
Dec 18, 2019 -

First Texas Honda responded

Thank you so much for the kind words! We're thrilled the staff and service have been nothing short of perfect and we look forward to seeing you next time. -The Team at First Texas Honda

December 16, 2019

Jay is the best!!! Schedule my appointment by e-mail and he responded almost immediately.. I arrived at the dealership and was met and treated courteously and quickly. More

by akloesel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank, Joseph An
Dec 18, 2019 -

First Texas Honda responded

Talk about a great review! Thank you for taking a moment to let us know how everything went. We are certainly proud to have someone like Jay on our team. :) Be sure to let us know the next time we can help and until then, take care. -The Team at First Texas Honda

December 15, 2019

Kevin was very courteous and professional. I appreciate the great service provided. I thought I would have to wait a much longer time since I was a walk in, but I was taken care of immediately. More

by Charlotte24
Recommend Dealer
Yes
Employees Worked With
Kevin Polk
Dec 18, 2019 -

First Texas Honda responded

Charlotte, thank you for choosing us for your service needs! Providing a premium experience is exactly what we want to be known for and we're proud to know that Kevin delivered. :) -The Team at First Texas Honda

December 14, 2019

wonderful I looked and waited for several years to find a new vehicle/color combination I could live with. I went to many dealerships and most people were fair More

by a.k.a.coke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trudy Gordon, Kenneth Hall., Brandon Bromley
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