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First Texas Honda

Austin, TX

4.8
2,662 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,662 reviews

January 03, 2020

Regular Maintenance and Service I was pleased with the service and Ivan's assistance. He was courteous, friendly, and professional.He explained the process and got me out in less tim More

by dmichaeldodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
Jan 03, 2020 -

First Texas Honda responded

It's our mission to deliver experiences worth bragging about. Thank you so much for sharing! Let us know the next time we can assist and until then, take care. -The Team at First Texas Honda

January 03, 2020

Worth waiting a while, free coffee and arcade. And area to charge your phone. It’s a like a mini resort in a dealership that I would come to again and again! More

by Zair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Winn
Jan 06, 2020 -

First Texas Honda responded

Talk about a great review! Providing an exceptional place for our customers to wait is something we're passionate about. Thanks so much for taking notice. :) -The Team at First Texas Honda

January 03, 2020

First Texas Honda has the best service advisors. I know my vehicle is in good hands and I’m kept informed of its status while in the bay. More

by KT
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Jan 06, 2020 -

First Texas Honda responded

KT, we are beaming with pride knowing that we hit the mark! Thanks for making us your chosen Service Center and be sure to let us know the next time we can assist. -The Team at First Texas Honda

January 02, 2020

Took good care of me Service was very good, quick and easy. I got a free rental car while my car was being serviced. Zero hassle. You can even get a drink while you're t More

by kirsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Hammonds
Jan 02, 2020 -

First Texas Honda responded

It makes us proud to know that we're doing things well. :) We're happy to know that you enjoyed the coffee drinks and rental car, too. Thanks for being our guest and take care. -The Team at First Texas Honda

December 31, 2019

Fast and convienant The service was fast and they went over everything before thing and evrything was explained at all points of contact. Called in a timely manner about More

by micbonz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
Jan 01, 2020 -

First Texas Honda responded

We always want to be known for delivering a first-class experience! Thanks for letting us know how everything went. :) -The Team at First Texas Honda

December 31, 2019

Fantastic service! Everything explained exactly as it happened. Good solid work with a fair price. All personnel friendly and knowledgeable. I would recommend to all! More

by BWH
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
Jan 01, 2020 -

First Texas Honda responded

Earning your recommendation means the world to us! Thanks for your support and be sure to let us know the next time we can assist. -The Team at First Texas Honda

December 31, 2019

"except for the price" Excellent, timely service, very helpful check in staff and service technician, pleasant clean and comfortable environment and thank you for the coffee More

by oldretiredprof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tish Henderson
Jan 01, 2020 -

First Texas Honda responded

We want to say thanks for being our customer! We pride ourselves on offering premium services & unparalleled value for our customers, just as you witnessed. :) Thanks for sharing and helping others to know exactly what we're all about. We aim to be the best, most thorough service available to take the best care of you and your Honda. Nevertheless, we still offer competitive pricing for routine and repair needs among Honda dealerships in the region! We appreciate your continued business and look forward to assisting you again next time. -The Team at First Texas Honda

December 29, 2019

WONDERFUL!!! THANK YOU TO NIK BARROWS AND THE STAF AT THIS CAR DEALERSHIP. OUR EXPERICENCE WAS SO FAST. WE TOLD HIM WHAT WE WERE LOOKING FOR AND HE MADE IT HAPPEN. More

by genevamendoza68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Barrows, Steven Martinez
Dec 30, 2019 -

First Texas Honda responded

Thank you so much for taking a few moments to let us know how we are doing! Our staff is constantly hard at work finding ways to exceed customer's expectations and provide an excellent shopping experience. :) Thanks for your support and congratulations. -The Team at First Texas Honda

December 28, 2019

Great service! AJ was very friendly and helpful! He really took time to explain what items needed attention right away and what I can put off until next visit. More

by Veronica
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
Dec 30, 2019 -

First Texas Honda responded

We could not ask for a better compliment, knowing that our staff made your experience one-of-a-kind! Thank you for taking a minute to share with us and we look forward to seeing you next time. -The Team at First Texas Honda

December 28, 2019

First Texas Service I have been a customer of FTH since 2000. While they have always done an excellent job, moving the service department to the main building seems to ha More

by scott.henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank, Ty Winn
Dec 30, 2019 -

First Texas Honda responded

Scott, thank you for being a long-time guest of ours! It's because of customers like you that we're able to continue doing what we love every day. :) We appreciate your feedback! Providing a smooth and seamless experience is always our goal and we've made changes to many processes that enhance each customer's overall experience. Thanks again for your support and we'll see you next time. -The Team at First Texas Honda

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