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First Texas Honda

Austin, TX

4.8
2,661 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,661 reviews

January 07, 2020

Great customer service and very fast turnaround. Went in for an oil change and AJ was very nice, ready to help and it was an in and out fast process. More

by simon
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
Jan 09, 2020 -

First Texas Honda responded

Reviews highlighting the commitment of our people make us smile. :) Thank you for the praise and we look forward to seeing you next time! -The Team at First Texas Honda

January 07, 2020

Always great service and excellent customer service!! AJ is friendly and helpful and doesn’t push you for unnecessary maintenance repairs! I bought my car here new in 2014 and have been coming here for serv More

by mlb
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
Jan 09, 2020 -

First Texas Honda responded

Thank you for taking a moment to let us know how we're doing. It brings us joy to know that our staff always does a great job! Thanks for choosing us time and time again. -The Team at First Texas Honda

January 05, 2020

We had a great experience purchasing our new minivan. Everyone involved did an excellent job! We even got our vehicle earlier than we expected! Thanks! More

by patty212
Recommend Dealer
Yes
Employees Worked With
Jason Biniak, Liz Files
Jan 06, 2020 -

First Texas Honda responded

Congratulations on the vehicle, Patty! Knowing that our team is on the ball and delivering excellent experiences makes us proud. :) -The Team at First Texas Honda

January 05, 2020

Great Service I always get good service from First Texas which is why I buy from them and use them. I know I will get fast excellent service from polite people who More

by Paula Hyatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Warmke
Jan 06, 2020 -

First Texas Honda responded

Paula, we couldn't have said it better ourselves. :) Thank you so much for choosing us and be sure to let us know the next time we can assist. -The Team at First Texas Honda

January 04, 2020

No problems Stopped in for a Map update which was done for free, but found out due to mileage on car that a Brake Fluid & Cooling System Fluids need to be changed More

by keithk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Winn
Jan 06, 2020 -

First Texas Honda responded

Keith, thanks for coming by! Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We're happy to know that Ty delivered. :) See you next time and take care. -The Team at First Texas Honda

January 04, 2020

Very happy with HR-V and First Texas! This was a great experience. Jared (our sales person) was knowledgeable, answered questions thoroughly and was a joy to work with. Having done some re More

by wiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Thomas, Jared Robinson
Jan 06, 2020 -

First Texas Honda responded

Wiley, congratulations on finding the perfect new set of wheels! It makes us beam with pride to hear that Jared did an exceptional job along the way and we appreciate you sharing. Happy cruising and take care. -The Team at First Texas Honda

January 04, 2020

Very good experience. Service on time as expected. Everyone very professional. Service advisor (A.J. Cuevas) is great. Kept me informed during my wait. No pressure to do anything not really needed. A.J More

by taeddings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
Jan 06, 2020 -

First Texas Honda responded

Thank you for taking the time to let us know how we are doing! The greatest compliments we can receive are those that highlight our staff's commitment to delivering the best possible service. :) See you next time and take care. -The Team at First Texas Honda

January 04, 2020

Extremely Satisfied I have dealt with First Texas Honda, and specifically, Mr. Jack Wright, for the 10 years I've lived in Austin. The courtesy, timely assistance, and h More

by conniemorr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Wright
Jan 06, 2020 -

First Texas Honda responded

Connie, we cannot thank you enough for your years of support and patronage. It's because of incredible customers like yourself that we're able to continue doing what we love every day—serving our guests! We appreciate you taking the time to praise us, both on and offline, and look forward to seeing you next time. :) -The Team at First Texas Honda

January 04, 2020

Courteous people, timely service, awesome complimentary cafe, pickup / drop off as required, waiting area is kids friendly... overall good experience while the car is taken care of More

by Muruga
Recommend Dealer
Yes
Employees Worked With
Christopher Sutton
Jan 06, 2020 -

First Texas Honda responded

We really appreciate you taking the time to share details about your visit to our dealership! We look forward to the next opportunity to assist and wish you all the best. -The Team at First Texas Honda

January 03, 2020

Regular Maintenance and Service I was pleased with the service and Ivan's assistance. He was courteous, friendly, and professional.He explained the process and got me out in less tim More

by dmichaeldodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
Jan 03, 2020 -

First Texas Honda responded

It's our mission to deliver experiences worth bragging about. Thank you so much for sharing! Let us know the next time we can assist and until then, take care. -The Team at First Texas Honda

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