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First Texas Honda

Austin, TX

4.8
2,661 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,661 reviews

January 13, 2020

Nice, Simple Service Visit My first service visit with First Texas Honda went very well. I waited at the dealership, but the total visit was only 90 minutes. With the free sna More

by jevoltin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
January 12, 2020

Ivan was great and very polite. He thoroughly explained everything and made sure I understood what was needed besides what I had cone in for. More

by Debthornton2
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
January 10, 2020

These guys always do a great job whenever I bring my vehicle in, and they always do it with a smile! Pleasure to work with. More

by Vino
Recommend Dealer
Yes
Employees Worked With
Jay Jank
January 10, 2020

Quick and Easy It's easy, you just drive up, tell the service staff what you need done to the car. Then they text you when your car is ready. More

by Micka Ziehr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Hammonds
January 10, 2020

Great comprehensive service leats to peace of mind. First Texas Honda is very customer oriented. They treat you like you are a good friend in need of servicing your car. Jack Wright exemplifies that t More

by BOB.MAY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Wright, Andre Kamouie
January 10, 2020

My service was done correctly quickly and the car runs well now. my service manager Kevin kept in touch with me the whole time. Good job. More

by grendelguf
Recommend Dealer
Yes
Employees Worked With
Kevin Polk
January 09, 2020

5 point maintenance great service good communication speedy service friendly staff ready when stated car cleaned upon pickup explained step by step what services are nee More

by Civic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis, Jay Jank, Ty Hammonds
Jan 09, 2020 -

First Texas Honda responded

Our common goal is to constantly strive to deliver the very best. Thank you for letting us know how we did! Be sure to let us know the next time we can help and take care. -The Team at First Texas Honda

January 09, 2020

Friendly and Professional Although there was no Express Service for my regular maintenance, the service was quick, the service rep was friendly and explained all items thorough More

by Austin customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
Jan 09, 2020 -

First Texas Honda responded

We appreciate having the opportunity to serve you! We're passionate about providing comprehensive routine maintenance and we're glad to know that you had a chance to enjoy the customer lounge. See you next time! -The Team at First Texas Honda

January 08, 2020

TY was great - professional and friendly. He got me in and out. I felt well informed and updated. Beat his estimated finish time. Great experience. More

by srjamison
Recommend Dealer
Yes
Employees Worked With
Ty Hammonds
Jan 09, 2020 -

First Texas Honda responded

Thank you for the praise! Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. -The Team at First Texas Honda

January 08, 2020

A broken side-mirror was replaced and the car was checked. This is a very professionally run dealership, I have always been satisfied with the treatment by the personnel and by the results of the work that i More

by JohnH
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Wright
Jan 09, 2020 -

First Texas Honda responded

John, we appreciate the great review and want to thank you for your continued support. It's always been our goal to deliver excellent customer experiences and we're happy to know that yours have been no exception. :) -The Team at First Texas Honda

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