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First Texas Honda
Austin, TX
2,661 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 22, 2020
Simple Recall Fix I came to First Texas Honda for a fix on my car that required a recall due to the airbags. The wait was a bit long, but reasonable due to the number o I came to First Texas Honda for a fix on my car that required a recall due to the airbags. The wait was a bit long, but reasonable due to the number of other people that required a car fix. Most of my time was spent in the waiting area, I was super surprised at the things that they offer to make your wait time as comfortable as possible. Customer service was very friendly, and if I ever do need a fix, First Texas Honda will be my go to. More
by Long
Employees Worked With
Zach Clark
January 21, 2020
Yish was our service person again. He was professional, Attentive, courteous, friendly, and kept me informed and updated on status of my car. Excellent Yish Attentive, courteous, friendly, and kept me informed and updated on status of my car. Excellent Yish More
by dianagallia
Employees Worked With
Yish
January 19, 2020
Trevor Self was professional, friendly, and timely. He provides service with a smile and explains the process with accuracy and ease. He is a patient person provides service with a smile and explains the process with accuracy and ease. He is a patient person More
by Hausmannhelen
Employees Worked With
Trevor Self
January 17, 2020
Great communication, thorough data provided, stuck to committed timeframe. Drop off and pick up process is very fast, even with the free loaner vehicle. Recommended. committed timeframe. Drop off and pick up process is very fast, even with the free loaner vehicle. Recommended. More
by oraring
Employees Worked With
Christopher Sutton
January 16, 2020
My Second Purchase from First Texas Honda I purchased a Honda Passport from First Texas Honda a few months ago and traded in a truck. The Passport was a great vehicle, but I missed having a I purchased a Honda Passport from First Texas Honda a few months ago and traded in a truck. The Passport was a great vehicle, but I missed having a truck. I contacted Joey Lafave again and asked if he could get me into a Honda Ridgeline. I wasn't sure if First jTexas Honda could make it happen since I had just bought the vehicle a few months ago. Joey was great and the team at First Honda made it work! I'm very happy with the Ridgeline and it was a great experience working with First Texas Honda again! I also wanted to mention that Dave Thomas in Finance was great to work with. More
by bbigham
Employees Worked With
Dave Thomas, Joey Lafave
January 16, 2020
Best car buying experiance I've ever had All employees were very pleasant and helpful. Seemed like friends right away. Everything carefully explained and no pushing to buy or add extra costs. All employees were very pleasant and helpful. Seemed like friends right away. Everything carefully explained and no pushing to buy or add extra costs. The employees stayed late to accommodate me with a smile on their faces. Needless to say I was pleased by the stress free dealing. More
by jorene_griffith
Employees Worked With
Mike, Jeffrey Alexander, Anthony Raglin
January 15, 2020
My first experience with a dealership Pleasantly surprised! Everything was clearly explained. My salesperson, Joseph, was professional, very personable, and honest. I'm confident trusting Pleasantly surprised! Everything was clearly explained. My salesperson, Joseph, was professional, very personable, and honest. I'm confident trusting this dealership with my future needs. More
by Lisa
Employees Worked With
Joseph An
January 15, 2020
Civic 6 month maintenance A.J. was very polite and professional when I brought my daughter's Civic in for maintenance. I was very impressed with the whole process of getting t A.J. was very polite and professional when I brought my daughter's Civic in for maintenance. I was very impressed with the whole process of getting the service work done from the time of drop off to pick up. I really appreciated the flexibility of the staff. I missed my original time and was still able to drop it off the same day. It's been 30 years since we owned a Honda. I'm glad we are back in the Honda family. Thanks for doing such an outstanding job. More
by sherri-r
Employees Worked With
AJ Cuevas
January 14, 2020
Quick and friendly This was my first experience using your service department, and I have to say I was impressed. The staff is friendly and helpful. The waiting area is This was my first experience using your service department, and I have to say I was impressed. The staff is friendly and helpful. The waiting area is fantastic, it's like waiting at a starbucks! Kevin was so helpful and took the time to explain the whole process. More
by woollbug
Employees Worked With
Kevin Polk
January 14, 2020
Thomas Process Honda I appreciate the dealership. They have friendly staff & are ready to help you upon your arrival. They explain all details of the service & offer you I appreciate the dealership. They have friendly staff & are ready to help you upon your arrival. They explain all details of the service & offer you options if you are so inclined. More
by scott
Employees Worked With
AJ Cuevas
